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Rated 3.9 out of 5 by 223 reviewers.
Rated 2.0 out of 5.0 by Needs Updating Pool area and holidome is excellent, but the rest of the property - rooms, carpeting, curtains, HVAC, etc. are old and need to be replaced. We've stayed at this property multiple times over the past few years and I don't think it has been updated. This will be our last stay until the property is updated. August 20, 2014
Rated 2.0 out of 5.0 by Room is very dated and needed cleaned The hotel in general is showing its age. The room was not clean. Found hairs in the bathroom and tub, and the air returns were filthy. Hotel was quiet and did serve the purpose of my overnight stay. Just wish the room would have been cleaned more thoroughly August 19, 2014
Rated 5.0 out of 5.0 by The kids loved it. It may not be brand new, but the kids loved their stay. The whole staff was pleasant and went the extra distance to make sure our stay was great. We will definitely be back next time we go to the area. August 17, 2014
Rated 5.0 out of 5.0 by Best hotel EVER!!! I recently attended a conference at this hotel. I absolutely LOVED it. What a GREAT place. Every common area in the hotel was not only enjoyable to be in, but just plain FUN to look at. The decor was really cool. The facility as a whole was clean & well kept. Different areas all had their own feel lto them from fun & whimsical to relaxing and elegant. There was an enjoyable space for everyone of any age within this hotel. The staff was VERY nice, pleasant and helpful. Location of the hotel was perfect! Several restaurants and a variety of stores within walking distance & right down the street to freeway access. Could not have been a better stay!!! August 16, 2014
Rated 4.0 out of 5.0 by Great service by your staff Your associate at arrival was extremely polite, greeted you very professionally and recognized immediately my platinum status. Your asso9ciate at the breakfast room was very friendly and immediately made you welcome explaining the diferent items available. August 15, 2014
Rated 5.0 out of 5.0 by Incredibly Friendly staff This was first time I stayed at the French Quarters. Was concerned due to some of the reviews I had read but I was combining a business trip with pleasure and had a niece and her 2 young children coming up to stay with me. I knew the kids would love the pools so I booked it. Was not disappointed. Woman who checked us in was super friendly, room had no remote and someone brought one up to our room immediately, needed more towels and those were delivered to us. It is noisey in the holidome but just shut your patio door and it will block out the noise. Nice thing is the pool area is shut down by 11pm so it is quiet from then on. My only gripe would be that the rooms and hotel overall are very outdated. It could certainly use a facelift but it appeared to be clean which is most important. Great value for all the amenities it offers. And I just booked it again for my business stay this coming week. August 10, 2014
Rated 3.0 out of 5.0 by Good service but the room was less than we expected We've had good experiences at this same hotel in the past but this time was different. Our "nonsmoking" room was in a back hallway and reeked of smoke . There was a huge (1 1/2") bug slowly crawling across the bathroom floor and I videotaped it. I was told by housekeeping that it was a waterbug and that they come out of the toilet (gross!!). We did get a complimentary rollaway bed as we didn't want one of our boys sleeping on the floor. The room just didn't appear clean or fresh and I think this back hallway of rooms need updated as our friends had a bad experience with their room on the same hallway. The staff were friendly and helpful. August 9, 2014
Rated 1.0 out of 5.0 by No Holiday Inn Pride at this place Simply put, old motel that was purchased by Holiday Inn given a coat of paint some furniture....the non smoking rooms stunk and the rooms were very outdated. we had no choice but to stay as we arrived at 11 PM with little kids.....I would have stayed in my car. If you want to feel like your in some 1960 horror movie you have come to the right place! Otherwise beware...... August 7, 2014
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