Rated 3.9 out of 5 by 207
Rated 3.0 out of 5.0 by Marpelle beautiful hotel, but....
The hotel is beautiful and the price is reasonable however service is a little lacking. When I called to inquire about a reservation, I explained I was looking for a pool. I was advised of the adult only pool and expressed interest. I don't really want a lot of screaming and splashing when I'm trying to relax. I was even upgraded to an adult only floor only to find out it was poolside to the children's pool. I also could not swim in the adult only pool as a high school reunion was taking place poolside. Although not technically closed I feel that I should have been advised of the event taking place since I expressed interest in it.
As far as the restaurant is concerned, there is differently different management styles between the dinner and breakfast staffs. Dinner was fresh, hot, and the waitress was very pleasant and attentive. Not so for the breakfast shift. Once again service was lacking. Food on the buffet was not cooked well or at the right temperature. It was a chore to get our waiter back to the table.
I would not recommend this hotel for anything other than a quick bite for dinner and a place to sleep.
July 28, 2014
Rated 1.0 out of 5.0 by The glass Lady Best thing about this Hotel is the Decor!!
This was the worse stay I have ever had at a Holiday Inn!!! I wouldn't stay here again if it were free!!! The decor was the only nice thing about this Hotel.
July 26, 2014
Rated 1.0 out of 5.0 by Lastvisitever21 Go Across The Street
An older semi-refurbished hotel. Service levels were poor to fair. No business center and front desk staff were unable or unwilling to make photocopies or scan documents. Rooms were very noisy (atrium hotel). Lots of parking (not many cars). There are many better hotels in the area.
July 23, 2014
Rated 3.0 out of 5.0 by ajeffers15 Lackluster
For the price, the king room is lacking in space and general appearance. The ceiling and walls are in need of a paint job and minor maintenance. The room itself is extremely small for a king room; there was little to no extra room around the bed area. I remember this specific hotel, in the past, as being extremely nice and impressive. Obviously, time has not been kind. I would recommend staying elsewhere.
July 23, 2014
Rated 4.0 out of 5.0 by Leisure traveler 123 King Room
Clean room. Price was a bit high for not having a fridge or microwave and no free breakfast. Restaurant was available but we were staying 5 nights so it would have been nice to have a fridge or microwave. Our room had an outside door. I wasn't too happy about it when we arrived but after seeing all the kids running around inside we didn't have to worry about them. The few times I was inside it was very noisy with all the kids in the pool and rec area. Hotel itself was nice and clean. Bed was a bit hard for me but overall I would recommend.
July 23, 2014
Rated 3.0 out of 5.0 by Malmec1857 HI - Perrysburg, not for the business traveler
This may be fine for family stays as it has a lot of family activites. Not good for the business traveler.
July 22, 2014
Rated 5.0 out of 5.0 by CoachBigDog T What a Great Evening
My son and I were staying overnight before making a college visit to Toledo. What a great experience! Fast check in, wonderful dinner, outstanding pool and hot tub, comfortable beds, tasty breakfast and quick check made for an extremely enjoyable stay, so that we could put our entire focus on the college visit for the next day. Thanks.
July 21, 2014
Rated 1.0 out of 5.0 by Youngpao Service not so great
As a Platinum member this hotel did not care who you are and they are too busy to deal with you. I personally will not use this hotel ever again.
July 18, 2014