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Rated 3.9 out of 5 by 533 reviewers.
Rated 5.0 out of 5.0 by Friendly Staff My kids loved the pool! There are two pools and you can swim outside. The whirlpool is huge. I suggest staying on the third floor overlooking the pool and having dinner at the table outside your room on the balcony that overlooks the pool. My kids thought it was really neat. The carpet needed some replacement... I filled out a survey. A great place for families! September 30, 2015
Rated 4.0 out of 5.0 by Fun for the grandkids We love to come to this Holidome and bring the grandkids. The pool is excellent. Always clean. Plenty of towels. The jacuzzi is perfect for after the kids wear us out. We like the balconies with the tables and chairs for an al fresco atmosphere. If it were my hotel, however, I would go the extra mile and turn the Holidome into a paradise. It's nice now, but dated. Maybe you should bring in the people who design atriums for other hotels. Regardless - we love bringing the kids here, and when we mention "going to the hotel", they scream in delight. So you're doing a lot of things right! Thanks for another great stay! September 30, 2015
Rated 3.0 out of 5.0 by Good food and service in the lounge area Stayed at this location due to a wedding. Party in the Atrium area was very loud along with the music. Notified front desk who really didn't care. September 30, 2015
Rated 1.0 out of 5.0 by late check in / pool closed / power went out awful experience would not give us a room till 600 when check in is at 400 / pool was closed for private party never informed till we wnt to use it / lost power in our room / air died overnight. September 30, 2015
Rated 5.0 out of 5.0 by Great facility and staff My wife and I traveled for the Arkansas State game with Toledo. The team as well as us stayed at this facility. The management staff and the food and beverage manager as well as the wait staff were over the top!!! I look forward to visiting this area again!! September 30, 2015
Rated 2.0 out of 5.0 by Disappointing Check-in experience Was not recognized as a PC member, even though I'm Spire Elite. Room smelled strongly of cigarette smoke. Went back to front desk and Bianca (not the associate who originally checked me in), changed my room to concierge level while offering me points as my welcome bonus. Bianca was outstanding. The associate who had checked me in a few minutes earlier was totally indifferent. Overall, it's an older property but in decent condition. Good location near plenty of restaurants and shopping. Great Mexican restaurant across street tucked in a plaza. September 26, 2015
Rated 3.0 out of 5.0 by Hotel seemed nice. Large parties make it noisy I was at this hotel for business. When I checked in noted vast numbers of Shriners. I was on the second floor of the atrium area. Every time the door connecting the atrium area from the Holidome area opened and closed it was noisy. Overall lots of voices due to the room (and all rooms?) facing into the atrium. Room was great (small but clean, no fridge or microwave). Better than most of the old Holiday Inns. Elevators are not convenient. Wireless internet was OK. I am a Spire member and was not upgraded or provided a breakfast certificate as I frequently am at other properties. I was told this was because of the Shriners. It's kind of a cool place with several pool that swim from outdoors to indoors, but old Holidome set up is not conducive to quietness or good rest. I've been in every other Toledo area IHG property for years, so I thought I'd give this one a try since the Candlewood where normally stay was booked up. I did like the hotel itself and staff was very nice. I'm trying it again in October, but if the noise experience is the same then I'll not be back again. September 24, 2015
Rated 5.0 out of 5.0 by over all of hotel I have stayed here a few other times and it was good . other than the fire which is no fault of your and being offered a drink it was good September 22, 2015
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