Rated 4.4 out of 5 by 430
Rated 5.0 out of 5.0 Great hotel for city location
Our agent booked the HI for us and we were delighted with the choice
Despite the hotel just starting refurbishment it did not affect out stay at all
The location was perfect for a city break and there was really easy access to bus, tube and all amenities
We were given a newly refurbished room and I think we were even 1st to use the kettle!
The receptionist was charming and although we arrived really early made every attempt to get us a room as soon as 1 came free.
I cannot recommend this hotel enough if you are looking for a Perth City Centre break (and dont forget to use the CAT free bus system....which the kind concierge recommended to us!)
October 2, 2015
Rated 3.0 out of 5.0 by jaynelle21 Great bed - not 4 star hotel
Overall a bit disappointed as your website indicates you have a 4 star rating. I have stayed in other 3 star hotels and the Holiday Inn was on a par with them. The staff were very accomodating given the renovations and Apple launch next door making their jobs challenging.
September 29, 2015
Rated 3.0 out of 5.0 by Abdo 1968 Comfortable bed
The reception staff were below average as they could not find my booking in the system despit I gave them the booking number and my passport until more than maybe 20 minuets.
As IHG platinum member no recognition was given when I asked for late check out other than normal customers (until 2 pm) otherwise I have to pay 100 dollars until 6 pm. For comparison with other holiday inn I've been my late check out extended to 5 and some time to 6 pm with no discussion about the hotel is fully booked, but in the case of Perth they offered extension to 6 pm with charges of 100 dollers but when I asked for complementary extension the answer was sorry Sir we are fully booked.
In addition my room was next to the lefts which cause a lot of noise
September 22, 2015
Rated 4.0 out of 5.0 by CaptWil Travel to Perth WA
The staff at this Holiday Inn is excellent - made me feel very welcome - there was renovation going on during my stay which was the only downside to the stay - but it did not take away from the quality of my stay. I did note there was no complimentary bottled water in the room and when i questioned this - I was told I could use the tap water. (not to my liking) The breakfast was wonderful - a little pricey but all in all my stay was very good. My room was a little to close to the elevator and I did hear the door opening and closing most of the night taking away from a perfect evening and rest.
September 18, 2015
Rated 5.0 out of 5.0 by Ecclesia The Best Choice
We love everything!! Top notch services (extremely commendable are Matthew (Excellent Valet Services), Renee, Lina). Room very clean, comfortable bed, pillows. Adequate space. Splendid location, right at the heart of the city centre (hence, we have no expectation of the room-view). Last but not least, the lovely and thoughtful sweet birthday treats.
The only thing that may needs to be looked at is the breakfast services. With everyone (from valet, check-in- check-out, even the housekeeping staff) being so friendly and professional. It would truly complete the experience without the smirk and sour-face at the breakfast counter early in the morning.
September 18, 2015
Rated 5.0 out of 5.0 by Leeenz Great new room
This is the first time I've stayed since they've up dated the rooms and it is great to see the new decor. The price of the room was unbelievable value for money and the breakfast was good with lots of tea options and soy milk available without asking. The front desk staff are really friendly too and I had no problems getting more milk for tea/coffee for the room.
September 17, 2015
Rated 4.0 out of 5.0 by Queenslander123 Central location
Great stay. Central location to everything. Options to have a firm or soft pillow. Very clean. Only problem was could hear people in the next room talking very clearly all night.
September 15, 2015