Rated 4.4 out of 5 by 208
Rated 3.0 out of 5.0 by tlc71 Dated room but excellent customer service.
The rooms are a little tired (but clean) and really need updating but every staff member I encountered was extrememly helpful, polite and efficient and made the difference to my stay!
June 22, 2014
Rated 5.0 out of 5.0 by Harry20 Heart of city - good hotel.
Professional staff on front desk area were helpful and pleasant. Had a 7th floor room which was free of traffic noise - lovely. The room itself was comfortable and clean.
Small issues noted were that phone recharge connection is out of date (have Iphone 5) and concierge has no adapter or recharger as I had forgotten mine. Only other quibble was that the little fridge was a sad affair with 6 tiny pots of milk in it and nothing else - not sure why that was.
Will definitely stay again - many thanks. Your great staff certainly contribute to a pleasant experience.
June 18, 2014
Rated 5.0 out of 5.0 by DanielleG Absolutely amazing staff and pleasant hotel
I stayed at this hotel for only two nights and it truly was an amazing stay. I like Holiday Inn because the brand is really good value but the staff are always spectacular, treating you as if you are staying in a 5-star hotel. This stay was no different and probably now my favourite Holiday Inn property I have ever stayed at. From check-in to check-out, the staff were absolutely amazing. Travis from reception needs to receive a special mention, making our stay that little bit more special and was really fabulous at recognising and acknowledging my gold member benefits. The hotel is clean, situated in an amazing location and I really can't fault it.
June 15, 2014
Rated 4.0 out of 5.0 by Tommy3301 Excellent service
Hotel Staff as usual were very accommodating. But disappointed in all the mandatroy requirements to be completed in this survey. This should be an option section to complete.
June 13, 2014
Rated 5.0 out of 5.0 by RobfromBrisbane Convenient location and well managed establishment
Once again the staff at the Holiday Inn Perth have made my stay very enjoyable.
From the minute I arrived I was made to feel welcomed and that attention was provided throughout my week long stay.
When in Perth I always stay at the Holiday Inn for it's great value and comfort but most importantly for its central city location and proximity to some great restaurants. The food at the hotel is quite good but Perth certainly has a lot of wonderful food experiences on offer.
I'd like to thank Ann from 7th Floor house-keeping for keeping my room looking lovely, the lovely lady on reception for helping me with my laundry, and the young man with the moustache at the bar.
Even though I was in town for work, my after hours were very relaxing.
Thank you and I will be seeing you again soon.
June 12, 2014
Rated 5.0 out of 5.0 by CherryD Great location and reasonable pirce
The hotel is centrally located in Perth CBD.
Room was spacious, well appointed and very clean.
Staff are always friendly and able to assist with any queries.
Fast internet access is always a positive.
I would recommend this hotel for both business and pleasure.
June 12, 2014
Rated 5.0 out of 5.0 by asbhf Great Service
Service was good. Response in time. Good location, near to Hay street where the major shopping centres lies.
June 8, 2014
Rated 5.0 out of 5.0 by mardy55 very clean room
on arrival slaff were very friendly made me feel welcolme
the room was in prestine condition,bathroom was excellent, t.v had a great picture,buffet breakfast was awesome.
June 3, 2014
Rated 4.0 out of 5.0 by butler123 Deluxe king room
Reception was not answering when called we had to go down to get them. Not all the staff the concierge was amazing and the room was comfortable beyond what I thought. The bathroom was nice outstanding the movies where good.
June 3, 2014
Rated 5.0 out of 5.0 by Frequent flyer02 Excellent location
Location is great, close to major shopping areas and restaurants. Staff are very friendly and helpful. Room is big with big writing desk for laptop.
Things for improvements:
1) inadequate electrical outlets at the desk.
2) slow wireless speed compared to Holiday Inns in the US.
June 3, 2014
Rated 4.0 out of 5.0 by banksiagumnut Nice hotel to stay at in Perth CBD
Stayed at Holiday Inn in Perth City Centre while traveling for work. Good central location, great staff, nice clean room and overall a very pleasant experience. Would stay here again and recommend it to others.
June 3, 2014
Rated 4.0 out of 5.0 by AuburnBlue Great location
Very easy place to stay, everything you need on your doorstep. Highly recommended.
June 2, 2014
Rated 3.0 out of 5.0 by MD99 Great Bed
Did not believe the amount I have paid was commensurable to room quality, but otherwise the service and amenities were as I was expecting.
June 2, 2014
Rated 5.0 out of 5.0 by TerryPMelb A great stay in Perth
While I am a regular guest at IHG hotels around Australia, I must say that the HI hotel in Perth is one of my favourites. The staff are very helpful and polite, service is flawless and the quality of the room amenities exceeded my expectations. Also a very quiet hotel right in the city centre. Well done HI Perth team.
May 25, 2014
Rated 4.0 out of 5.0 by Concert City stay
This is our favourite hotel when in Perth. Location is our number one reason however after staying so many times it just feels so at home. The staff always do their best to serve you in the highest standard.
May 22, 2014
Rated 4.0 out of 5.0 by swain Another satisying stay
Once again another good stay at a moderate priced hotel in the inner city, only let down is the grumpy manager in the breakfast room. He is grumpy every time I stay there, I would suggest if he doesn't like his job, move on.
May 20, 2014
Rated 5.0 out of 5.0 by Tahnzy1985 Amazing - Cant wait to stay there again.
We travelled from Geraldton to do some quick weekend shopping, the location was brilliant, right at the entry to Hay St. Amazing food, amazing service, very comfortable beds, love the pillow options. Cant wait to stay again :)
May 5, 2014
Rated 5.0 out of 5.0 by MattyA Great Stay
Very smart and comfortbale room. Such a fantastic location in central Perth. Walk right out the door to shops, restaurants etc. I will be back. Staff very helpful.
May 5, 2014
Rated 4.0 out of 5.0 by Gizmo7 Work trip to Perth
I have stayed at th holidayinn in Perth several times now. You ca expect good service, reasonable food and clean rooms in a good location. The internet could do with being a little stronger in the bedrooms to make Iit even better
April 18, 2014
Rated 5.0 out of 5.0 by ULNG Great location in the City Center and convenient to freeways
The location is nice with many shops and restaurants. The valet parking is a big plus for the down town area and once you get use to the freeway systems, it is quite easy to get around the surrounding areas.
The staffs are super friendly and the down stair restaurant is quite good and I have Baramundi the fish three nights in the row, just absolutely wonderful Don't have that in the States.
April 12, 2014
Rated 5.0 out of 5.0 by Ryan123 Another great stay
I stayed at the Holiday Inn Perth City Centre for the 4th time in 2 months. The service has always been fantastic. Friendly receptionists, housekeeping staff, and valet parking attendants. The IHG rewards member perks are nice. The hotel is in a great location in downtown Perth, yet the stay is always quiet and relaxing. I would highly recommend this hotel to anyone coming to Perth for a personal or business trip.
April 7, 2014
Rated 5.0 out of 5.0 by agnes 23 very comfortable bed and great choice for breakfast
Hotel was very central and easy to find. Rooms were of very good standard and well equipped. Ability to leave luggage on last day until our evening flight was much appreciated.
April 3, 2014
Rated 5.0 out of 5.0 by trimau Birthday Celebrations
I stayed for 1 night as it was my birthday and I must say as always the staff at this hotel are wonderful, It started at check in when the lovely gentleman remembered my special request from previous stays , I love the location very close to shopping and Theatre. I am always made to feel special when I come to stay and this time I received a lovely sweet treat and bottle of wine for my birthday celebrations Thank you to the Management and Staff for making my special day a wonderful experience. As a Platinum IHG Rewards Member I was given the newly refurbished room on level 3 even though I had used my rewards points for my stay, it was a very nicely presented room. Well done Holiday Inn for going that extra mile to please your repeat clients.
April 3, 2014
Rated 5.0 out of 5.0 by Sallyann67 Great staff
I love this property because of location and comfort, the staff are always smiling and helpful, will do anything for you, never an issue to help out. We also left behind some very expensive bathers, the staff were able to locate them and post them to us in busselton.
I always recommend.
March 26, 2014
Rated 5.0 out of 5.0 by Nora2014 central location
This Holiday Inn was in a central location in Perth. Great staff. Very clean comfortable room. Would stay here again.
March 23, 2014
Rated 5.0 out of 5.0 by Pip90 Great service
I have stayed here quiet a few times now
And the staff have always been really friendly
And very helpful... :)
March 20, 2014
Rated 4.0 out of 5.0 by aussie47 Aussie47
I have stayed at the Holiday Inn Perth several times in the past 6 months since the hotel moved from the Burswood location in Perth.My first experience was not good after returning from Asia and the Orient staying with Holiday Inns and enjoying the high standard of customer service delivered. I registered my disappointment with public relations and was pleasantly surprised that the public relations manager met me at check out and listened to my comments.After that I decided I would keep my loyalty to the program and stay with the Holiday Inn Perth. This hotel is very comfortable,central city,perfectly clean and pleasant. I took room service for an evening meal of Lamb Rack Dukka, absolutely fresh and delightful with steamed vegetables.Breakfast expensive at $29 but next door to the hotel the same is available at $15/$11. Valet parking at $35 per night is rude. Lovely building,functional but carpet throughout the complex spoils all ambiance. The best asset of this hotel is the staff. Hey from check in/room service/bar/housekeeping..thanks people you make this hotel. Special thanks to Bijo.
March 18, 2014
Rated 5.0 out of 5.0 by ris013 Fantastic Service
Second stay at the Holiday Inn, this time as a base for my friends birthday in the city. We received outstanding service during our stay.
Our room was ready early.
We were offered a very generous late check out, so late we couldn't stay that long.
They honoured my request and sent my friend a birthday suprise to her room including chamnpagne, sweet treats and a personalised card.
Staff were very friendly and effiecient.
Breakfast was high quality and again great service.
Definatley wouldn't stay anywhere else in the city.
March 12, 2014
Rated 5.0 out of 5.0 by Anna Banana Very comfortable room
Staff were incredibly helpful. Wen out of their way to help us.
Very happy with this hotel.
We were able to walk to shops and eateries.
Would recommend it to anyone.
Only negative aspect--- no pool and it was so hot while we were there
February 27, 2014
Rated 5.0 out of 5.0 by Sarah666 Great hotel and great location
Stayed here for 7 nights end of Jan/beginning Feb. very friendly welcome on evening check in and, in fact, every time we came back into the hotel. Even a complimentary bottle of wine on arrival, Breakfast had plenty of choice and the 1st floor restaurant had a great view over the busy street. Both inside and outside sitting/eating areas gave welcome relief from the heat of the day (the meals were good too). Our room was comfortable and we did not suffer any reception or wi fi problems. We did have one billing issue half way through our stay but this was quickly and efficiently rectified by the ever helpful receptionist. Have stayed at a few Holiday Inns in Australia and this one rates very highly - not just due to location, but also the staff.
February 22, 2014