Rated 4.1 out of 5 by 66
Rated 5.0 out of 5.0 by Littlechicken1 Great service
Had a very enjoyable stay. Staff friendly, food was excellent in the restaurant and enjoyed a very peaceful nights sleep. I would certainly recommend this hotel.
December 4, 2013
Rated 4.0 out of 5.0 by AB123 Conference stay
Staying overnight and so having a brief sojourn, I would make the following points :
1. The staff were uniformly polite, organised and helpful
2. The breakfast was a pleasant start to the day
3. The rooms were comfortable and well-fitted
4. The heating came on too late and I found myself cold during the night, especiallt as the duvet was not very substantial.
Overall, a good experience.
December 4, 2013
Rated 5.0 out of 5.0 by Monsterpuss Service with a smile
Checked in here on a stay in October and was pleasantly surprised to be greeted by name by the restaurant staff, inquiring how I was (I had last stayed at the property a year previously)! Some of the newer additions to the waiting staff (guys with red ribbons on) are inclined to be a bit over familiar (I'd rather not be addressed as "mate" by a gum-chewing someone I've never met!) but apart from that the service is great!
The weekly specials menu adds an additional element of variety to a reasonably comprehensive menu and the meals are always very well cooked and presented and are delicious (compliments to the chef for the vanilla mash the other week!).
Glad to see that at last the old TV's in the rooms have been replaced by something more modern, even if the carpets in the corridors and landings haven't received the same facelift that the reception area has.
Bedrooms are comfortable and quiet, with the exception of some of the ones on the 4th floor which are inclined to be a bit noisy and cold due to poor double glazing - the wifi signal in some of these is extremely temperamental too, meaning that trying to face-time with friends at home isn't possible while sat on your bed!
From the outside it's fair to say the building will never win any prizes for inspiring architecture but once through the doors the place offers so much more than just a bed for the night!
November 22, 2013