Rated 4.2 out of 5 by 367
Rated 5.0 out of 5.0 by Rich153 Business Stay over weekend
+Excellent hotel and facilities
+Staff very friendly and helpful
-Swimming pool not open until 7.30 on sat/sun, wanted to use it at 6am before a long working days over the weekend
-Breakfast open at 7.30 at weekend, had to leave for work at 8am, made breakfast a little rushed.
-bit noisy in restaurant setting up tables for breakfast next day whilst I was in the bar, cutlery tipped onto table in restaurant area
February 4, 2016
Rated 4.0 out of 5.0 by Mr Bell Peterbouogh
Whilst the hotel was clean and tidy and hotel reception was very good, due to pre payment of the hotel, there was no open handling arranged by staff, nor was one offered. as an aspire elete I would have expected the offer of this as a minimum.
Upon using other hotel aspects cash was the only way for payment and hotel staff did not even offer to amend any aspects of the stay to facilitate room payment of other hotel amenaties.
January 26, 2016
Rated 4.0 out of 5.0 by Kent Cas Impeccable Staff
We have stayed at Peterborough-West previously but since then Reception and the Restaurant have had a small makeover.
The room was clean and we slept well.
Breakfast was good although personally, I would have loved porridge, but there was sufficient fruit, yoghurt and bread to satisfy my tastes. My husband thought the cooked breakfast was excellent.
Unfortunately, half way through breakfast the lighting in the restaurant failed. This would have been a problem except for the excellent staff who ensured anyone who wished to move to a table close to a window did so without fuss and smoothly. Otherwise, they continued to work as if nothing untoward had happened.
January 26, 2016