Rated 4.1 out of 5 by 64
Rated 5.0 out of 5.0 by Monsterpuss Service with a smile
Checked in here on a stay in October and was pleasantly surprised to be greeted by name by the restaurant staff, inquiring how I was (I had last stayed at the property a year previously)! Some of the newer additions to the waiting staff (guys with red ribbons on) are inclined to be a bit over familiar (I'd rather not be addressed as "mate" by a gum-chewing someone I've never met!) but apart from that the service is great!
The weekly specials menu adds an additional element of variety to a reasonably comprehensive menu and the meals are always very well cooked and presented and are delicious (compliments to the chef for the vanilla mash the other week!).
Glad to see that at last the old TV's in the rooms have been replaced by something more modern, even if the carpets in the corridors and landings haven't received the same facelift that the reception area has.
Bedrooms are comfortable and quiet, with the exception of some of the ones on the 4th floor which are inclined to be a bit noisy and cold due to poor double glazing - the wifi signal in some of these is extremely temperamental too, meaning that trying to face-time with friends at home isn't possible while sat on your bed!
From the outside it's fair to say the building will never win any prizes for inspiring architecture but once through the doors the place offers so much more than just a bed for the night!
November 22, 2013
Rated 5.0 out of 5.0 by Walesboy1955 Holiday Peterborough West
An excellent stay. Hotel very clean in general and my room eas very clean and comfortable. I found the staff very friendly and extremely helpful. This hotel is excellent value for money and I would recommend it to all my friends.
November 16, 2013
Rated 5.0 out of 5.0 by FabulousMsEmma Literally live in this place, home away from home
Great new refurb and the staff here are a dream!
Fab service throughout, and so longs you are not in a twin/single room the beds are just perfect.
The bar and restaurant menu give a great choice.
November 6, 2013