Rated 4.1 out of 5 by 52
Rated 5.0 out of 5.0 by Rosera4 Favorite place to stay in Waukesha area!
Our family has stayed regularly at this hotel for several years.
This is by far one of the nicest Holiday Inn's we've stayed at in terms of quality of both the hotel/rooms/beds/linens as well as the staff.
Very clean; very well managed.
February 12, 2014
Rated 4.0 out of 5.0 by familytime24 comfy beds
Stayed at this Holiday Inn a few weeks ago, very surprised at how nice the rooms were. Stayed again because we had a family weekend planned. Room was a bit rough; carpet ripped, double shower head didn't work (loved last time!), room didn't seem to warm up, family members had very loud neighbors (taken care of immediately once front desk was notified). All in all a good experience.
February 12, 2014
Rated 4.0 out of 5.0 by Interviewee123 Comfortable room with accommodating staff
My husband and I stayed here overnight for an interview, and we were both pleased with our experience. We booked the whirlpool king room and were not disappointed with the cleanliness, spaciousness, and ample hot water of the whirlpool. The room itself was comfortable, and we had no trouble in terms of noise despite being on the first floor.
The only downside is that there is no free complimentary breakfast.
January 7, 2014
Rated 5.0 out of 5.0 by Dennis409 frustration with housekeeping
housekeeping knocked on our door at 9:30 and we indicated that we would be leaving the room in about 1/2 hour. We returned hours later to find that the staff was just starting to clean our room. We had to ask the staff to delay a few moments so we could change and go down to the pool while our room was cleaned.
Unlike other IHG reservations, the staff did not have me down as a member when I arrived. They had to search for my membership at my request. Interestingly, they found two different IHG membership numbers (2 files) for me.
January 2, 2014
Rated 5.0 out of 5.0 by KarinK Comfortable bed
We only stay here. The beds and pillows are so comfy which is rare to find in a hotel.
December 18, 2013
Rated 5.0 out of 5.0 by InTone1 Lovely hotel in a snowstorm
I really enjoyed my stay at this hotel. The room was large with a big bathroom and a double shower. The bed was very comfortable. Everything was very clean. The breakfast was very complete, with oatmeal and fixings, pastries, yogurt, fresh fruit, scrambled eggs and omelets made to order, chipped beef on biscuits, and sausage. The lunches with the meeting were very good as well. The restaurant next door is like a hunting lodge, with a fireplace, large booths, and the bison meatloaf was delicious. The menu is varied. The pool is oval, but long enough to swim laps, with a nice hot tub and a view of the sunrise through the big windows. The lobby is a nice place to sit with friends around the fire. Nice workout room. The staff were friendly and helpful.
December 13, 2013
Rated 5.0 out of 5.0 by randy731 Wonderful Staff, very clean!
We were staying over the Thanksgiving weekend visiting family and arrived early, we stopped before 3pm to see if we could check in early. The front desk staff greeted us very politely and stated if our room was ready we most certainly could check in. Our room was ready but did not have a refrigerator (we had stayed previously and had a room with one), a quick look and she changed our room! We had more family arriving the next day and they offered to move them closer to us, that is very good customer service. The housekeeping staff was very friendly and accommodating. The only thing that I wished was open was the bar area in the lounge, this would have been nice to just relax in the area with a glass of wine instead of going next door. Over all the stay was wonderful
December 4, 2013
Rated 5.0 out of 5.0 by Kks3435 Overall good stay
Clean, nice looking, modern hotel with comfortable beds, and a nice big bathroom with two shower heads and walk in shower. Reasonable price. Beautiful lobby. Breakfast was so-so and an extra cost.
November 28, 2013