Rated 4.4 out of 5 by 155
Rated 5.0 out of 5.0 by kennyboy0728 great room
The room was very clean and th front desk was very accomadating. i would stay here in the future.
January 19, 2015
Rated 5.0 out of 5.0 Great hotel with lots of amenities!
We visited this hotel for the weekend as part of our gymnastics competition. The hotel rooms were nice and spacious. The pool was really clean with lots of space for the kids and adults to all enjoy without being ontop of one another. There is even a basketball hoop in the pool- big bonus. There was a mis-understanding about breakfast which we were told would be open early for our group and in the end was not. It left the staff with little to offer us in the moment to remedy our need for food. After speaking to a manager, we were compensated for the situation and felt it was resolved. The front desk staff were incredibly accommodting throughout our stay namely Lesa and Steven! Asside from the staff that were setting up breakfast (who my travel partner said were VERY rude to her), the rest of the staff were very warm and welcoming. I work for at another hotel system know the value of good service. I will definitely recommend this property to friends who need to stay in the area based on the service I received.
January 15, 2015
Rated 5.0 out of 5.0 by JeanUW Excellent stay during terrible weather
I was very pleased that this hotel was available during a terrible snowstorm. (I was unable to return home as planned following a business meeting.)
The staff were very accommodating and helpful in making me feel comfortable. It turned out to be an excellent "port in the storm"!
January 12, 2015
Rated 5.0 out of 5.0 by MattD73 Great Place to Stay, Excellent Experience
Our experience at Holiday Inn Pewaukee was exceptional. My family and I were looking for a nice Hotel while visiting family. We were not disappointed. The staff was exceptionally friendly. Adam the Manager on property both New Years Eve and New Years Day was very accommodating. When we arrived he had anticipated our needs and provide us with a larger room without our request. We were traveling with a family of four and we need additional space for our child's pack-n-play crib. Adam also placed us in a quiet area of the hotel away from anyone expecting to have a "New Year's Eve Party".
The room was nicely appointed recently renovated, the bed was extremely comfortable and the bedding was soft and inviting. Overall the location is in a quiet area setback from the freeway. Our room was also equipped with a dual shower head in the standup shower. This was unique and appreciated in a smaller suburban property.
In the morning we enjoyed the continental breakfast offering which was sufficient for my family. Adam was very friendly during our checkout and offered to help us with our bags to the car. His professionalism is very much recognized and appreciated.
Overall, I would recommend and return to the property again when visiting family in the area.
January 12, 2015
Rated 5.0 out of 5.0 by Mmarkl Wonderful hotel
The staff was totally professional. The rooms were in excellent condition and immaculately clean.
January 10, 2015
Rated 5.0 out of 5.0 by Jrob02 Warm inviting atmosphere and great staff
We enjoyed the attractive lobby and the amenities such as exercise facility and the pool. Everything was very clean, including the public restrooms. The staff was most friendly and helpful. We were notified the same day of some valuables left in the room and they are mailing them to us.
January 3, 2015
Rated 5.0 out of 5.0 by Memorial Crusader Great property and location. ACES !!!
We stayed at this property before it was owned by Holiday Inn. It was a solid stay then and Holiday Inn has continued the tradition of great service and value. The facility remains very inviting and well-maintained with the staff providing great service. Beds are comfortable and the room is spacious. HUGE bath area with a mini-fridge all for an amazingly low price. We've paid more elsewhere for a whole lot less.
The heating/cooling system was my only issue. Nice digital thermostat on the wall but it was hard to get the room to reach a consistently comfortable temp. Only other issue was the hotel guide on the desk, which consisted of a series of printed pages placed in plastic sleeves and then into a flip binder. REALLY? How about you spend a bit of cash and put all this local information onto an Ipad mini or other tablet secured to the desk so guests can simply scroll to the information they want rather than having to flip through this mass of paper.
On the whole, this is a GREAT property worth looking into if you're in the Pewaukee/Waukesha area.
December 31, 2014
Rated 5.0 out of 5.0 by Bear252 Great Accommodations and Facilities
The accommodations were well maintained and kept to a high standard. The staff was prompt and courtesy. The room was clean and comfortable. I can not say anything bad about this location or it's personnel.
December 29, 2014