Rated 4.4 out of 5 by 167
Rated 5.0 out of 5.0 A delightful stay
I'm not prone to writing reviews but have to share such a positive experience at Crowne Plaza Milwaukee West. This is the 4th year our club has chosen this venue for our annual Harry Miller Meet.
In my opinion and that of others I've spoken to this is a delightful place to stay and hold our banquet and the quality and value over the years has remained consistent. Appreciate the new improvements in the restaurant, great menu and attentive staff.
July 16, 2014
Rated 5.0 out of 5.0 by terlo Loy
Very nice front desk people - very helpful ;really liked the walk in shower; food was good at Innovations; liked the service of shuttle to ballpark and back to hotel. Doors closing were a bit noisy! Overall, very nice hotel!
July 16, 2014
Rated 5.0 out of 5.0 by BrewCrew03 Nice Hotel
First time we have stayed in Milwaukee. We normally stay outside of Milwaukee when we visit family. We will stay at this hotel again. Location was perfect for the baseball game, zoo, and close to our family we visited.
July 11, 2014
Rated 4.0 out of 5.0 by starsgt Qiuet rooms and good facility
Enjoyed stay at tihs facility. Good selection of meals on site. Decent breakfast bar but no free continental breakfast. No microwave or fridge in room. Basic WIFI was slow. Rooms clean and well maintained, beds and pillows great. Nice bar in hotel.
July 11, 2014
Rated 5.0 out of 5.0 by umpdan Over all review/comments
Great experience. Staff was exceptional, inclusive of shuttle service, front desk, wait staff, bartenders, grounds crew.
July 11, 2014
Rated 5.0 out of 5.0 by BKFL Best hotel in Milwaukee
We visit the city twice a year and this is the best we have stayed at. Please keep it this way.
July 11, 2014
Rated 2.0 out of 5.0 by sjbrady7 Great location - not a great hotel
The Crowne Plaza in Wauwatosa, WI is in a great location, close to shopping, lots of places of business, and great restaurants. However, this hotel is in desperate need of an update. The beds are less than comfortable. If you stay more than one night, the staff will undoubtedly forget to re-fill or re-place something. The internet here is, for the most part, useless. I have heard many other guests chattering in the elevators about how they could not even get onto the internet during the evening hours, since so many people were also trying to use the internet. There is so much construction going on around the hotel it is difficult to even find the entrance.
Again, this hotel has a lot of potential. Someone just needs to do some serious up-grade work on this hotel to make it more traveler friendly.
July 10, 2014
Rated 5.0 out of 5.0 by Dsousa Medical Trip turned into a retreat
My stay was wonderful and relaxing. I travelled to Milwaukee for some medical test and appointments in a hospital near by. This trip was also my first trip travelling by myself. What I thought was going to be a stressful trip was relaxing and enjoyable. The staff was really welcoming and friendly. The hotel was very well kept and modern. I would stay there again if in the area.
July 7, 2014
Rated 5.0 out of 5.0 by Fred D good bed, staff were all very polite. Room was clean and neat.
Hotel stay was fine. we had not planned on staying up there and the hotel accommodated us well.
July 7, 2014
Rated 4.0 out of 5.0 by MomO4 my first Milwaukee overnight
I have stayed at other Crowne Plazas before, but never in Milwaukee. My experience here was great. The common areas were clean, the decor was new, modern, and clean. The guest room was what i expected at any Crowne- clean, well put together, new, quiet, and dark when I needed to sleep.
I didn't use the pool or the bar/restaurant during this stay.
July 5, 2014
Rated 5.0 out of 5.0 by robdob01 Highly Recommend Crowne Plaza Milwaukee
Staff was fantastic, rooms were welcoming and overall it was just a great nights stay. Our meeting room was stocked well with our breaktime snacks and the lunches were very enjoyable.
June 27, 2014
Rated 4.0 out of 5.0 by mike@gb glassware
our stay was great, but the coffee cups and glasses had fingerprints and smudges - did not look clean.
June 26, 2014
Rated 4.0 out of 5.0 could improve on....
There was no mat in the bathtub, and the grab-bar was not well-located on the wall, making it slippery and hard to hold oneself
while in the bathtub. Could be dangerous for an older person.
In room fridges were not available since the hotel was full.
Nice if they would acquire more of them for such occasions.
Otherwise, a thoroughly enjoyable stay!
June 25, 2014
Rated 5.0 out of 5.0 by Badboy98 Quiet and Relaxing night
Its been perfect ever time I've stayed , shuttles are always on time, great rooms and service and friendly staff, clean rooms and great amenities for your stay.
June 18, 2014
Rated 5.0 out of 5.0 by Hersh66 Simply Excellent
All around I give it 5 stars! Wonderful staff, clean and comfortable room...nicely decorated! I will stay there again and recommend it.
June 17, 2014
Rated 5.0 out of 5.0 by Marilyn727 Wonderful Experience
I am a traveling nurse on contract in Milwaukee and recently stayed at the Crown Plaza Hotel West. My experience at this hotel has been nothing but WONDERFUL! The professionalism of the staff has been the BEST. They were courteous, available, and bent over backwards to make sure my stay was enjoyable. I was there on business for weeks and would recommend this hotel for business or pleasure. The rooms are clean, the food wonderful, the service expedient, friendly staff, wonderful amenities and relaxing atmosphere. In my career ,I have stayed at many, many hotels and I can only say this stay has been a WONDERFUL, WONDERFUL, WONDERFUL experience!!!!!!!!!!! Thank you Linda, Lindsey,Drew, Jacob, Sarah, Rivers ,Ingrid ,Matt ,LaJerrerica for being so kind,patience, understanding and most of all so professional.
June 12, 2014
Rated 5.0 out of 5.0 by Yooper99 Great Stay!
This was my first stay at a Crowne Plaza even though I am a IHG member. It was great and I will consider the CP in future travels.
June 10, 2014
Rated 5.0 out of 5.0 by Too young to retire Best night of sleep while traveling
Stayed at the Crowne Plaza Hotel in Milwaukee on Business and usually don't sleep well away from home. I can't remember ever having a better night of sleep while traveling.
June 9, 2014
Rated 5.0 out of 5.0 by Bill and Eann Location
We have been staying here because of it's location near the Children's Hospital . The staff has been very helpful with cribs and a refrigerator in the room catering to the needs of our young grandson and family members. They know what it takes to make our stay comfortable. We recommend this Crowne Plaza highly.
June 9, 2014
Rated 1.0 out of 5.0 by JRG123 Would not go back
Tiny rooms, no hot water for shower, had dirty bed linens. Staff was very nice and responsive, but this hotel is a poor product for the price you pay. I would not recommend to anyone.
June 4, 2014
Rated 5.0 out of 5.0 by nonii 24 hour pool
Will be back love the 24hour pool. It is a great place to stay .Thank you
May 28, 2014
Rated 4.0 out of 5.0 by Mom of Four Great Property, But a Bit Noisy
Our room was very nice, and staff were welcoming and attentive. Our only problem was noise -- noises from rooms on either side of ours and from the hallway.
May 28, 2014
Rated 3.0 out of 5.0 by Atticus1 Needs work
Have stayed many times. Most recent suggests house staff needs more focus. First night in room phone did not work by bed, remote for TV didn't work properly, and small shampoo bottle they leave for guest convenience empty.
Desk staff did resolve all issues rapidly just some disappointed these had to be brought to their attention.
May 26, 2014
Rated 4.0 out of 5.0 by jasoer91 great location great front desk staff very clean
I loved the hotel and the front desk service. The rooms were great and clean. Free shuttle service to the game was a plus.
However there were a few things that bothered me. We stayed on May 9th, 2014 and the bar staff was not the friendliest. They were not rude, but yet not above and beyond. Also we came home from the game early in a cab....and thought we would watch the rest of the game in our room. We had to go down the the bar lobby area to watch it. Did not have it in our room. very disappointing. Other than that our stay was delightful. Would stay there again but not to see a game.
May 14, 2014
Rated 2.0 out of 5.0 by Happy29 Not for me
Here was the good: the executive lounge is awesome, open 24/7 with a stocked fridge of water, pop, juice, ice cream in the freezer, snacks and breakfast. The room was clean, bed comfy, really nothing to complain about on that end.
Upon arriving at hotel, they have signage stating "No Firearms or weapons, except in your locked car" If I had known this I would have never booked the room. ATTN: IHG start having hotels list this when you book rooms on your website, just like you list Non-Smoking hotels. As an ex smoker I would not book rooms at Non Smoking hotels when I was smoking, and as a concealed carry holder I would not book rooms at hotels that ban it.
All in all I will stay elsewhere on my next weekly trip to the milwaukee area.
April 24, 2014
Rated 5.0 out of 5.0 by Ghost13 Great property
Stay at this hotel frequently. One of my favorites as it has everything a business traveler (or vacation traveler) needs.
Friendly staff, great restaurant and lounge, very nice fitness facilities and clean spacious rooms.
April 18, 2014
Rated 1.0 out of 5.0 by Pack12 Don't get the Brewer package
When we checked in I don't think we even got a hello from the person who checked us in. She wasn't rude, but she sure wasn't pleasant. We booked the Brewer package which included 2 bottles of water, snacks and 2 drink tickets. She didn't give us any of those things, but I thought maybe they were already in our assigned room. No such luck. I stopped at the front desk just before we left on the shuttle for the game. The person who checked us in was no longer working so I told a different person that we didn't get our stuff for booking the Brewer package, but all I was given were the 2 drink tickets. The shuttle after the game was a total disaster. After waiting for an hour and a half, we took a cab back to the hotel which cost us $17.00. So much for the "free" shuttle. It's too bad we had the bad experiences because the accommodations are really nice. The room was clean, the bed was great and the bathroom was really nice. Left a sour taste in our mouth and we will probably book elsewhere next time we are in town for a Brewer game.
April 16, 2014
Rated 4.0 out of 5.0 by Dr. Doug Recommended
This is probably the nicest and cleanest lodging in a 5-mile radius. Construction has to be completed soon on the roadways, but it's not just a problem for this hotel. Still easy to get to. Hotel is very clean and professional looking, but also one of the highest rates in the area. Maybe you get what you pay for? Hospital rate makes it a little more affordable.
March 30, 2014
Rated 5.0 out of 5.0 by Tinker34 Very nice hotel and bar/restaurant
We stayed one night and had a great time. The room was very neat and clean and the bed very comfortable. The only con was that we could not seem to get our room thermostat to hold the temperature at a comfortable setting. It kept always going back to 72 which was way too hot for us. I also wish they would go to individually wrapped plastic cups in the room rather than glass.
Staff was very pleasant and helpful.
March 26, 2014
Rated 4.0 out of 5.0 by Weekly In MKE Covered the Basics, Needs the Extras
This hotel has the basics covered - a clean room with a comfortable bed. And they definitely do those things well. I even give them a big thumbs up for putting glass door, walk-in, non-tub showers in the bathrooms (finally someone realized no one is taking a bath in a hotel room). But for someone like myself who spends a majority of their time in a hotel, it is the extras that really make a hotel stay enjoyable (or perhaps even tolerable).
Here are the extras (some may even call these basics) that I'm referring to.
Internet. One area where this hotel greatly lacks is the quality of the Internet. The wireless in the rooms is exceptionally slow, if your Apple product (I've been told it's only a problem with Apple products) is even able to connect to it at all. This seems ridiculous and very unaccommodating to a large percentage of guests with iPhones or iPads. As a Platinum member I get the "Internet Upgrade," but I don't think I've ever received a full strength connection to the WiFi on any of my devices (including my PC).
The gym. The hotel gym is very spacious and well equipped as far as hotel gyms go. This is definitely a plus. However, the ellipticals don't work. They've never worked, even after multiple requests to the front desk that maintenance take a look at them. Increase the resistance from 1 to 25, it doesn't matter, they're all the same. What you are left with are treadmills and stationary bikes. Fine, but fix the ellipticals!
Other than those two things, this hotel is nice. The food from the restaurant is good. The beer selection is great. It's close to surrounding restaurants and activities, and makes for a quick commute (for me) to work.
March 17, 2014