Rated 4.0 out of 5.0 by DLS52 Usually Great
I've stayed at this hotel several times and always find it to be a great choice. A pleasant surprise was the dining experience at the hotel restaurant. I rated the service & steak as a top 10 experience and returned home bragging about the hotel. I guess that was a fluke. My last stay-steak was probably one of the worst I have ever ordered-a new strip filled with grizzle. JUST awful! The service (in the restaurant) this time was equally as bad. When settling the tab on this "leathery" steak -the bartender/waiter did not even inquire about my dining experience or the food-especially since no one asked while I was dining.
Great hotel-always friendly staff-but I think I will definitely forego any future dining experiences inside the hotel's restaurant.
May 13, 2013
Rated 4.0 out of 5.0 by Josh34 Great Place!
Everything about this Holiday Inn is great, from the employees, room, and bar-lounge. Friendly greetings whenever you encounter an employee. Everything that I have had on the menu is good. Live entertainment on the weekends is good too. Perfect place to stay if you wanna hit up a game. Thanks and look forward to coming back real soon!
May 7, 2013
Rated 5.0 out of 5.0 by Renee123 Excellent Service
Clean, comfortable hotel. Front desk personnel accommodating and very helpful and friendly. Made stay very enjoyable. Would stay here again!
May 3, 2013
Rated 4.0 out of 5.0 by Sal2 Perfect for sporting events
Perfect location. Walking distance to all the major sports stadiums/parks. $20 taxi ride to the convention center, $2 and 45 minutes by bus.
April 30, 2013
Rated 5.0 out of 5.0 by calcat02 comfortable
Really enjoy staying there before and after games. All staff is friendly, building is clean and food at restaurant very good. Always look forward to this yearly trip.
April 16, 2013
Rated 5.0 out of 5.0 by MitchPeggy Everything was what we would expect, breakfast was good.
Again everything was great, except, the price on the rooms went up because of demand, concert and game, normally the price is more reasonable,
April 15, 2013
Rated 3.0 out of 5.0 by Mfouch18 Convenient location can’t be denied
My sister and I choose to stay at this Holiday Inn simply due to the convenient location. We were attending a concert at the Wells Fargo Center and knew it would be an easy walk or quick taxi ride, rather than fighting parking. We’ve stayed at countless Holiday Inn’s in the past and neither of us nor many we have talked to since have experienced what we did.
Once getting to our room, we first checked out the view of Citizens Bank Park, which was great! My sister put her hand in “something” on the window sill and we thought nothing of it. We turned on the TV, started making a few phone calls and to my utter shock, I notice something hanging from the corner of the headboard. I could not even believe that I was looking at a used condom!! Utterly disgusted we called the front desk and after being put on hold a few times, we’re told that someone would come up to the room. Not a manager, but a gentleman who appeared to be a part of the cleaning or maintenance crew, gave us keys to a room across the hall and simply ushered us out. There was barely an apology! I’m sure this is the type of thing the cleaning crew sees on a daily basis, probably more times than I can imagine, but the fact that we had to see it should be unacceptable. To simply move us across the hall with a quick “Sorry” was upsetting. We refused to let it ruin our evening, and decided not to throw more of a “fit” about it, but thinking back on the events now, it truly is disturbing. What if my child would have found that, or put her hand in whatever it was on the window sill?!?!? Even offering a complimentary breakfast would have been a nice gesture. This brings me to the second downer of our stay. The breakfast buffet was disappointing as well. The food tasted fine, but the selection was minimal for the cost and our service was all but nonexistent.
Overall it’s obvious to me that this particular Holiday Inn cares very little about the details that make a hotel stay enjoyable simply due to the fact that their location can’t be beat. The only reason this review isn’t getting lower scores is due to the location. For anyone who is attending events at Citizens Bank Park, Wells Fargo Center, or Lincoln Financial Field, it can’t be beat. However, I will now seriously consider staying elsewhere despite the convenient location.
April 13, 2013
Rated 5.0 out of 5.0 by happyattheholiday Wells Fargo Holiday Inn
We couldn't have had a more relaxing time than we did at the Holiday Inn. The front desk stafff was extremely helpful and courteous as was the staff in the Stadium Bar in the hotel. In the bar, the food was excellent and there were many drink specials to choose from. We just had an all-around enjoyable stay at this hotel and would not hesitate to go back.
April 12, 2013