Rated 4.0 out of 5 by 458
Rated 3.0 out of 5.0 by Dan10 great employee service
see previous reponses: beds are old and saggy, poor room lighting, accessible bathroom needs shelving, more hand rails and bench or stool for shower.
July 29, 2015
Rated 2.0 out of 5.0 by Dan10 Room was in need of up-grade.
My wife and I were visiting Philadelphia with our thirteen year old granddaughter who is wheelchair bound so we needed an "accessable" room. The handicapped bathroom has only one hand rail at the toilet instead of two for balance, so someone had to stand next to her and hold her hand while on the toilet. The shower area was fine if we wanted to bathe her sitting in her chair. We would have preferred a stool or seat instead of getting the seat and back of the chair soaking wet with nothing dry for her to sit on when finished bathing.The bathroom needs a small vanity or atleast a small shelf for toilettries--don't forget there is more than one person using this bathroom. The beds need new mattresses--they're old and sag in the middle. The carpet is stained and has holes that were sewed but the seams are pulling apart. One lamp for light between two beds makes reading anything in bed impossible. I was very disappointed to find out that I was in Philadelphia and couldn't watch the Phillies on tv,--unless we went to the bar. Not everyone who visits your hotel are "bar people" especially when they have a 13 year old or children with them who need to be in bed.
What made the hotel stay bareable were the employees. They were most helpful, courtious, pleasant and couldn't do enough to assist us and our grand daughter. From the restaurant to housekeeping they were "five star".
July 26, 2015
Rated 5.0 out of 5.0 by KT25 Great Location
The location of this hotel in relation to Citizens Bank Park is perfect. Check in and check out are fast and hassle free.
July 22, 2015
Rated 5.0 out of 5.0 by cfont711 great service
we needed two adjoining rooms so Giavanni at the front desk fixed us up. We got an executive king suite attached to two double beds - perfect for us 5 girls. we had a blast! thanks
July 21, 2015
Rated 4.0 out of 5.0 by Roshan Gowda Enjoyed my stay
I enjoyed my stay at your hotel. Your staff were extremely attentive, friendly and helpful. I remember Jessica from the front desk and the manager who were very helpful in attending to my needs. I'd recommend your hotel to my friends and network.
July 20, 2015
Rated 5.0 out of 5.0 by Debrief Convenient location
Very good location..walk to the concert...
I would have the tail gaters in one section of the parking lot.
Instead of spreading out..
Some take 2 parking spots.. Have them in one area of the parking lot.. This hotel guests are not inconvenienced about the parking..
Please consider this suggestion..
Person in charge of parking. Should review the tailgate option..
July 16, 2015
Rated 4.0 out of 5.0 by Travel Girl 20 Transportation
A free shuttle is desparately needed both to and from the airport. It is also needed to travel to the nearest subway station or into town. Taxis get very expensive. There is nothing near this hotel except the stadium. My husband is handicapped and he just can't walk for several blocks or miles.
July 15, 2015
Rated 5.0 out of 5.0 by Rdrbill Great place to stay and see a Phillies game.
Great service, including check-in, restaurant/bar.
Within walking distance to Phillies ball park.
July 13, 2015