Rated 3.5 out of 5 by 135
Rated 1.0 out of 5.0 by nancyo60 Bad Service
I never been to a hotel where they run out of beer in the bar and checking in was a big project and your breakfast restaurant was just terrible service was poor and and the food was terrible
July 20, 2013
Rated 5.0 out of 5.0 by Camps First time / excellent
very nice. Great location. Will recommends this holiday inn location to friends and family. Thx again!!!!
July 20, 2013
Rated 5.0 out of 5.0 by Jim119 Great Spot
Staff was excellent and were very nice and service was fine.
We saw two Philly games and got to watch the fireworks from
our room and really appreciated that. Missed getting into our
room before the first game but understand check-in is 4:00pm
and staff was doing there best to get us in. We had a good
experience and will be back.
July 20, 2013
Rated 3.0 out of 5.0 by jayboski37 restaurant was out of food
Sports bar was terrible!!! They were out of everything. Non alcoholic drinks were Sprite, Coke, and Diet Coke. They were out of cheese just Swiss & Provolone. No french fries, Bacon or OJ. They were under staffed and took over 20 minutes just to seat us without really acknowledging us. Then out of drinks and food. The server was good. The hotel was OK. My husband had to clean the toilet when we got there. There was no ice in the machines and 1 of the 2 elevators were out of service.
July 19, 2013
Rated 5.0 out of 5.0 by Miguel40 Front desk staff
Only stayed one night, but thoroughly enjoyed the stay. Came to see the new baseball park, but game got rained out. No problem. The front desk staff is fabulous, very personable (Marista, Raheem, Twee - I'm probably buthering their names, but you get the idea). Check in smooth. Always said hello when you walked by. Restaurant nice. Pool staff let me get in my morning swim after a nice long run (even though it was not yet 10AM when the pool opens). I do the restaurant and travel shows on radio and TV in Colorado and really appreciate a nice experience. Hope to make it back before too long. Will stay with you. You run a nice place.
July 18, 2013
Rated 5.0 out of 5.0 by Inthewoodsgirl Very comfortable
The hotel was very comfortable and the people were very nice. The reason that I only gave good to the food and beverage was because we were staying there as part of a vendor summit and a lot of our folks were meeting in the bar at the hotel after meetings. The beer on tap was warm the whole time we were there. Also the bar closed at midnight. Way too early for our group. Otherwise perfect!
July 17, 2013
Rated 4.0 out of 5.0 by sk1234 good
The overall stay was great! The toilet overflowed in our room though and even though I called the staff about it right away it still took them a while to respond, and when they did, it was a phone call saying that we were going to have to switch rooms because the water started leaking down into the bathroom below us. Other than that, I really enjoyed the pool and the gym and the rooms were comfortable. Maybe every hotel room should come with plungers??
July 10, 2013
Rated 4.0 out of 5.0 by Madi Comfortable bed and room, nice property.
We stayed at the Holiday Inn Philadelphia Stadium for 3 nights in June, 2013. We immediately were given a room upgrade to an executive King room which was great. The room was lovely and the bed and pillows very comfortable. The room was very large and nice but the bathroom, although very clean was small considering the large size of the room - it would have been better to have put more space in the bathroom. The only problem was the air conditioner was loud and right next to the bed, but it worked well and often hotel a/c units are a bit noisy. When the a/c went off sometimes the hall noise was disruptive to our sleep but again, in a hotel sometimes that is unavoidable and unpredictable by the hotel management to prevent. The breakfast buffet was rather simple but adequate for our needs. We overall had a great stay and would stay here again and recommend it to others. Free parking right out front was also a bonus in this area as parking can be limited and costly staying in other party of Philadelphia.
July 5, 2013
Rated 5.0 out of 5.0 by Donwhooper The Rolling Stones in Philly
Had a great time at this hotel. Friendly, helpful staff and very clean. The bar/restaurant was very fun, hopping before and after The Rolling Stones concert next door at the Wells Fargo Arena. Great setting for a hotel, nestled next to the baseball & football stadiums and the basketball/hockey arena. Highly recommend the hotel and the restaurant!!
July 4, 2013
Rated 3.0 out of 5.0 by PhilliesFans2 Nice hotel
Hotel is nice and the rooms are clean. The hotel is close to the stadiums which makes it TOO EASY for them to OVER CHARGE the per night room rate.
The restaurant is under staffed for the amount of guests. Had to wait a long time just for dinner ware to eat with.
Easy to get to the highways. Quick trip from there to Atlantic City also.
June 29, 2013
Rated 1.0 out of 5.0 by Unhappy23 Horrible service
More interested in making jokes than fixing problems
June 26, 2013
Rated 5.0 out of 5.0 by BadMotorSc00ter Wonderful Place!
I had an excellent stay. The staff were fantastic, and my room was unbelievable. I was lucky enough to stay in #1014 and the view was incredible. I loved the layout of the room.
The beverages were cold, and the Philly sandwich was hot!
June 26, 2013
Rated 5.0 out of 5.0 by Jackie724 great service
Enjoyed our stay. We were there for the Rolling Stones Concert. It was nice to be able to park at the hotel and walk to the Wells Fargo Stadium. But it was nicer to walk back in the night to a clean and comfortable room
June 25, 2013
Rated 5.0 out of 5.0 by Kristi425 Close to all of the venues
Stayed here for a 5K/Concert weekend. The staff was helpful with directions and questions, everyone was nice. The stadiums/xfinity live are so close by you can walk in less than 5 minutes! It was safe around the hotel, we walked to Chickie and Pete's and around all of the stadium/arena areas alone (two 27yo females) with absolutely no issue. Perfect if you're going to an event/game at any of the venues.
June 21, 2013
Rated 1.0 out of 5.0 by simi301 Disgusting
Our stay was very disappointing. We just wanted a room so we did not have to deal with the post Phillies game traffic. After this stay, I would rather sit in post-game traffic for an hour. Our room was not cleaned. There was a pair of bright blue underwear (not ours) next to the couch in our room. We also discovered a big pill underneath the couch. This can be a hazard to a child. We have photographs of the incidents. We contacted security and they removed the underwear. Obviously they did not clean very well. How do you miss bright blue underwear? The room was filthy.
If that was not enough, we came back to the room later that night and our keys did not work. I just wanted to sleep at that point but instead we had to go back to the front desk for new keys. Very inconvenient.
I would never recommend this hotel to anyone. My advice would be to sit in post game traffic instead of staying in this overpriced dump. Furthermore, the following morning there was vomit in the hallway. I have attempted to voice my concerns but have not received any response or consideration.
June 11, 2013
Rated 2.0 out of 5.0 by BrendaK Comfortable bed and clean bathroom
The bed was comfortable and the bathroom was clean but the good stopped there. The room looked like it hadn't been dusted in months, there was dust everywhere. The Sports Bar Restaurant was pitiful. We went there for the breakfast buffet at 9:00 and they were out of milk. Had to ask twice for coffee till we received any. That's only the beginning, we stopped in for a drink before going to the Phillies game and waited 10 minutes just to be waited on. We then waited 20 more minutes never to receive our drinks. They weren't even busy. We just got up and left totally disgusted. Will not stay there again as this was out 2nd. bad experience there.
June 8, 2013
Rated 4.0 out of 5.0 by debeagles comfortable beds
My sister and I had a great time at your hotel. Everyone was friendly and helpful.
I only had one problem, the air conditioner in our room which was 418 was especially noisy when turning off and on. Every time it switched off or on it woke me up.
June 7, 2013
Rated 4.0 out of 5.0 accomidating staff
Accomidating staff. Facilities are very handy for our business contacts and transport. Great location and clean rooms.
June 7, 2013
Rated 3.0 out of 5.0 by mcmf short walk to stadiums, poor customer service
My family and I were in town for the NCAA Lacrosse Championships and the stadium was in easy walking distance from the hotel. The room was clean and comfortable but a rather large crack under the door and thin walls made for noisy nights with fellow travelers who were partying in the hallways and nearby rooms. Skip the hotel restaurant for breakfast! The first morning because we had arrived at 4AM we were late getting up and were turned away when we arrived 10 minutes before the end of a self service buffet. No problem, we just ate elsewhere. The next morning we arrived 40 minutes earlier and waited for almost 20 minutes to be seated in spite of being the only ones in line, there were several empty but not cleared tables and a member of our party was 7 months pregnant. We only got seated after we cleared our own table, then asked for coffee three times before heading to the kitchen to get it ourselves. The buffet selections were limited and depleted. The restaurant was sorely understaffed with one individual responsible for greeting, seating, clearing tables, pouring coffee and running the cash register.
June 1, 2013
Rated 4.0 out of 5.0 by estlane First trip to USA
It was my first trip to USA and it was great!
Near the hotel is located AT&T Subway station, it is very easy and quick way to get to other parts of the city
I did not plan to visit a baseball game, but it so happened that one of the evening was a game and I went. It was fun and memorable.
Pleased with free shuttle service to the airport.
May 26, 2013
Rated 4.0 out of 5.0 by emh63 Reunion site
Enjoyed the visit, all staff very hospitable and helpful.
Food a little pricey, esp. if you only want a bagel and coffee.
The music in the bar area tooooooooo loud. Staff unable to get to locked room to turn it down.
May 24, 2013
Rated 5.0 out of 5.0 by BigWeen Above and Beyond
The hotel is fine. The staff is incredible! I asked for a shuttle ride just down the road because it was raining and I didn't wanna walk. The front desk staff explained that the shuttle only runs to the airport so I'd have to walk.
HOWEVER, the head of sales overheard this and offered to drive me there herself, in her own car. How thoughtful. Fantastic people to exist and they're at this Holiday Inn.
May 23, 2013
Rated 4.0 out of 5.0 by MrPClubPlatinum Great stay
I was there for a couple of nights on business and it was great. I didn't realize the hotel was sooooo close to the stadium I could walk there. Next time I will buy a ticket to catch a game.
PS. Restaurant bar downstairs is awesome!
May 22, 2013
Rated 2.0 out of 5.0 by Steph53 Poor ADA Compliance
My son made this reservation for me, using his credit card. It was a gift. When I arrived, the staff did not know how to find the reservation details that would allow them to charge his card, so I had to put it on mine - this created awkwardness between us and also with my credit card company.
A. The room was a two-queen, roll-in shower ADA room. In general, the arrangement within the room was poorly planned, so that it was difficult to pass through the room in a wheelchair, and the lowered clothing hanger and luggage rack was obstructed by the writing desk AND a round coffee table.
B. The bathroom was large, but the toilet, which was not ADA compliant (seat too low), was placed in the middle of the bathroom, opposite the extra-wide door, so it was very difficult to get into the room and positioned so that the door could be closed.
C..The sink was placed in the wall to the right of the door in an 18" space with no counter or towel rack nearby, AND it was at least 37" high, instead of the customary 31 or 32". Therefore, I could not position myself in front of the sink, since there wasn't enough room; I could not reach into it to was my hands without reaching up and having water run down my arms, and I could not get my chin over the side to easily brush my teeth.
D. The only surface in the entire bathroom on which to place toiletries, eyeglasses, or anything was the back of the toilet tank, and the single hook to hang a clothing item was too high for someone in a chair to use.
E. There was no emergency pull string anywhere in the room, or in the lobby lavatory for that matter.
F. Finally, the shower bench was the kind that hinges to the wall, which is customary, but it was tiny - maybe 16" wide, which is a very poor surface for someone to balance on. It was located at least three and a half feet from the shower controls, rendering it impossible to use independently. When wet, the tile surface was too slippery for transferring from the wheelchair to the bench or toilet.
I was unable to use the shower the first night of my stay, and to their credit, the management provided two non-skid bathmats and a transfer bench for my use when I requested these things for my second night. They also had someone come in and repair the toilet, which was loose and moved around on the floor when anyone got up or down. They also credited me with half off the first night's rate.
On the other hand, they disputed my observations that the room did not meet ADA requirements, which is just plain wrong, unless this particular city has very different standards than the rest of the country. I will be sending a copy of this letter to customer service with my own identifying information as well as the hotel's. I would like additional fees refunded, since this room, in spite of the amenities offered by the hotel and it's cleanliness, was neither safe nor relaxing for me to stay in independently.
May 22, 2013
Rated 4.0 out of 5.0 by DLS52 Usually Great
I've stayed at this hotel several times and always find it to be a great choice. A pleasant surprise was the dining experience at the hotel restaurant. I rated the service & steak as a top 10 experience and returned home bragging about the hotel. I guess that was a fluke. My last stay-steak was probably one of the worst I have ever ordered-a new strip filled with grizzle. JUST awful! The service (in the restaurant) this time was equally as bad. When settling the tab on this "leathery" steak -the bartender/waiter did not even inquire about my dining experience or the food-especially since no one asked while I was dining.
Great hotel-always friendly staff-but I think I will definitely forego any future dining experiences inside the hotel's restaurant.
May 13, 2013
Rated 4.0 out of 5.0 by Josh34 Great Place!
Everything about this Holiday Inn is great, from the employees, room, and bar-lounge. Friendly greetings whenever you encounter an employee. Everything that I have had on the menu is good. Live entertainment on the weekends is good too. Perfect place to stay if you wanna hit up a game. Thanks and look forward to coming back real soon!
May 7, 2013
Rated 5.0 out of 5.0 by Renee123 Excellent Service
Clean, comfortable hotel. Front desk personnel accommodating and very helpful and friendly. Made stay very enjoyable. Would stay here again!
May 3, 2013
Rated 4.0 out of 5.0 by Sal2 Perfect for sporting events
Perfect location. Walking distance to all the major sports stadiums/parks. $20 taxi ride to the convention center, $2 and 45 minutes by bus.
April 30, 2013
Rated 5.0 out of 5.0 by calcat02 comfortable
Really enjoy staying there before and after games. All staff is friendly, building is clean and food at restaurant very good. Always look forward to this yearly trip.
April 16, 2013
Rated 5.0 out of 5.0 by MitchPeggy Everything was what we would expect, breakfast was good.
Again everything was great, except, the price on the rooms went up because of demand, concert and game, normally the price is more reasonable,
April 15, 2013