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Rated 3.7 out of 5 by 214 reviewers.
Rated 5.0 out of 5.0 by Excellent This is a great hotel to stay in if you are going to the baseball or football games , both within walking distance. We always choose Holiday Inns and this lived up to the standards we expect. August 15, 2013
Rated 4.0 out of 5.0 by Stay The check in process was easy and the front desk staff amazingly friendly and accomodating. The room was clean. There was no complimentary shampoo, but three bottles of conditioner. There were no bath towels, just a large amount of hand towels. The check out process was easy and seamless. Parking was great as was the accessibility to local attractions. August 12, 2013
Rated 5.0 out of 5.0 by Perfect location Great location if you are planning to go to the ballpark. We also were able to walk to a restaurant for dinner and walked to their light rail station. The gal who checked us in was very helpful. August 11, 2013
Rated 4.0 out of 5.0 by Great Sports Location The hotel was perfect for our family gathering centered around attending a Phillies game and Eagles practice. We asked for quiet rooms and that's what we got which was great. Hotel staff was friendly and knowledgeable. I would recommend this hotel to anyone planning to attend an event at the stadiums. We also went to the Philadelphia Zoo one day, and it was a breeze driving there and back from the hotel. There was a great diner not far away from the Holiday Inn that we ate at one night when we were too tired to eat in the old part of Philadelphia. Hotel is well located! I would definitely stay there again as well as recommend it to family/friends. Thanks! August 11, 2013
Rated 3.0 out of 5.0 by Convenient when going to games... Otherwise not worth it. I've stayed here quite a few times and it continues to be an "okay" place to stay. For the convienece of walkin to games and hanging out before games it's great. For being a quality hotel that makes an effort to accommodate customers and provided a relaxing stay it is generic at best. The rooms are reasonable in size but very expensive (on weekends) considering there is nothing really in walking distance to fill time between games. They were fairly clean but not that great and the towels a brutal (very abrasive and rock hard... And bleached or not, not all towels were spot free). Sound proofing between rooms is good but you can hear everything in the halls due to cheap doors. Check in is 4pm, which is fine unless there's a 4:05 phillies game. Check out is 11am, which is typical but inconvienent when games run over and you then have to get up early to check out. Ultimately this place isn't worth the money but if convenience, for you, outweighs cost it's good enough. August 10, 2013
Rated 2.0 out of 5.0 by old building, priced a little high Average hotel, the only reason I use it is the stadiums are in walking distance. August 10, 2013
Rated 4.0 out of 5.0 by Running toilet The room was comfortable with a great view. The toilet ran all night and it could be heard from the bed. I asked my husband to fix it twice during the night. August 10, 2013
Rated 5.0 out of 5.0 by Great view, location and club Great view of the stadium! Great rock band downstairs Saturday night! August 9, 2013
Rated 2.0 out of 5.0 by Great view, poor food and beverages Great view of the stadium from the room, but that was where the "great" stopped. Room was OK other than the toilet ran constantly even after housekeeping "fixed" it. The bar was mediocre to say the least so few people were there even after the game. The breakfast was the worst. Two young men to service everyone, so no table service, a terrible buffet and a dirty floor. People were amazed and left repeatedly. Worst Holiday Inn service I've seen. I would only recommend this hotel for convenience after a game-would NOT stay there otherwise. August 9, 2013
Rated 4.0 out of 5.0 by Place To Stay For Games If you're in town for a Phillies or Ravens game, this is definitely the place to stay. You are literally next to the stadiums so you won't need a car to get there. Our room on the 11th floor was clean, the beds were comfortable and the elevators were prompt. The staff was friendly and very helpful. We only had drinks in the sports bar so can't really comment on the quality of the food. The one downside is that other than what food is offered in the hotel, there are no other choices within walking distance. August 8, 2013
Rated 4.0 out of 5.0 by The 47 cent surprise!!!! We stay at this Holiday Inn because of it being located so close to Citizen Bank Park, usually once or twice a year. What a surprise it was to me that I received a bill under my door the morning of my departure. I had booked and paid for the room almost two months in advance and if something would have happened and we didn't make it I would have lost our money. I didn't understand the bill for 47 cents. They told me it was tax. What a joke. You had my money for almost two months and a bill for 47 cents. It cost you more to print it and have it delivered to my room than what the bill was. Next time I should just let you bill my credit card for it. Still laughing. Debbie August 8, 2013
Rated 4.0 out of 5.0 by very good hotel for its value got there on a sold out saturday night. we book two room, first there were some confusion with our room, we open one there were still people in there. but girls at customer service did fix the problem and we got another two room on the lower floor. nice big room, comfortable bed. nice out door pool which light up with different color at night good for kids. over all this is a very nice hotel, I would stay there again. it would be better if there are free breakfast like other holiday inn express.... :) August 7, 2013
Rated 5.0 out of 5.0 by bathroom Bathroom. A little small and the fixtures can be updated. August 2, 2013
Rated 3.0 out of 5.0 by Not what was told we would get I called the hotel directly and reserved a king, nonsmoking room. The girl told me the price, I then I said I would take it and wanted to know if my husband had enough points to reserve that room. I gave her his card number and she said yes. We reserved it. Came to the hotel on 7/16/2013 and the front desk said here is your key for the room with 2 queen beds, nonsmoking. I told her what I said above and she said, sorry but we are all sold out of king, nonsmoking rooms. We Were very disappointed. Then we went to the bar/lounge. Their beer tap system's cooling system was out of order. No draft beer. We went to the concert, came back around midnight and wanted something to eat and their kitchen staff was not staffed so the kitchen was closed but they did have draft beer. Very disappointed with our stay. July 25, 2013
Rated 4.0 out of 5.0 by Comfortable, clean room The room was nice and clean and the beds were very comfortable. The only thing I would improve upon would be the breakfast buffet. The food was not really hot, and the selection was not that great. Had I known, we could have done room service for about the same price. The waiter in the restaurant was also playing music on his phone pretty loudly. The front staff and the housekeepers were very friendly. July 23, 2013
Rated 3.0 out of 5.0 by Polite Service But Cold Shower The shower water was that cold that I couldn't stand to stay under it. I had it turned on hot as far as possible. Just glad that I only had to shower once during an overnight stay. It wasn't worth the price. The staff was very polite throughout the Hotel. Everyone was very friendly and helpful. July 22, 2013
Rated 4.0 out of 5.0 by Close to Sports venues First the property was clean and the staff friendly.....but The bathtub in our room felt squishy under your feet, the bathroom door actually hit the toilet when opened (consider a pocket door). The rest of the room was nice & comfortable. We had arrived early evening and after freshening up we decided to grab a bite at the restaurant. The music was extremely loud, the hostess/waitress guided us towards a table near the dance floor wher the music seemed even louder. When I asked for a different table she took us to a much quieter section of the restauant. She also informed us that the food may take awhile. Ok, no problem we ordered a cocktail and some burgers. She brought us our drinks then disappeared. We finally asked another server for a second drink. It took at least a hour for our 2 burgers to come....and the place was not that crowded. the breakfast buffet for $9.99 was not very good and the staff seem disorganized and lacking direction. Do we wait to be seated or seat ourselves ? Do we help ourselves to coffee or will this be served ? We were no the only guests that were confused. Definiely in need of a GOOD restaurant manager. I have stayed at smaller chains where a better breakfast buffet was offered for free and the rooms were half the price and just as nice if not nicer. You have a gold mine here because of the location don't let the little things ruin it. After all its the little things that a guest will remember. July 22, 2013
Rated 1.0 out of 5.0 by Very disappointed I have stayed at so many Holiday Inns and have not had a bad experience at any one that I stayed at.. I even plan on staying at one in Maryland in August. I was so disappointed at this hotel I stayed at for two nights. The only plus was the VERY nice front desk person, I am not sure of her name but she was there when we arrived at about 10:00 on July 13th. First when I drove in I was rudely yelled at for no reason by the Parking manager, then waited 5 hours for a room. There is no where to go and eat except one restaurant in the hotel that was out of everything we tried to order. The stairways were filthy and the ATM was out of order which made me had to stop on the road for money on the way home. I asked where to go out to eat they said nowhere, then I found a Dunkin Donuts around the corner. The pool was soo crowded with a very unruly bunch and we could not enjoy it. Then someone decided to do a half hour fireworks show at 2:00 in the morning that scared the daylights out of my family and I. I really could go on and on but I won't..... The rooms are overpriced and not worth the stay...... July 22, 2013
Rated 5.0 out of 5.0 by Best place to stay over for a Phillies game We booked this hotel because it was close to the ballpark...the room was very nice, beds were extremely comfortable. We did not use the Sports Bar, but did use the pool which was very nice and clean...the kids loved it...We should have packed a tailgate picnic and sat with the rest of the crowd in the parking lot, but did not realize this beforehand. That would have saved us eating at the ballpark...A little confused on the parking though, was told that we were allowed 2 cars in the lot under the Advanced Parking Purchase, and still had to pay 20$ to park the second car....that was really the only bummer on this trip... July 21, 2013
Rated 1.0 out of 5.0 by Bad Service I never been to a hotel where they run out of beer in the bar and checking in was a big project and your breakfast restaurant was just terrible service was poor and and the food was terrible July 20, 2013
Rated 5.0 out of 5.0 by First time / excellent very nice. Great location. Will recommends this holiday inn location to friends and family. Thx again!!!! July 20, 2013
Rated 5.0 out of 5.0 by Great Spot Staff was excellent and were very nice and service was fine. We saw two Philly games and got to watch the fireworks from our room and really appreciated that. Missed getting into our room before the first game but understand check-in is 4:00pm and staff was doing there best to get us in. We had a good experience and will be back. July 20, 2013
Rated 3.0 out of 5.0 by restaurant was out of food Sports bar was terrible!!! They were out of everything. Non alcoholic drinks were Sprite, Coke, and Diet Coke. They were out of cheese just Swiss & Provolone. No french fries, Bacon or OJ. They were under staffed and took over 20 minutes just to seat us without really acknowledging us. Then out of drinks and food. The server was good. The hotel was OK. My husband had to clean the toilet when we got there. There was no ice in the machines and 1 of the 2 elevators were out of service. July 19, 2013
Rated 5.0 out of 5.0 by Front desk staff Hi; Only stayed one night, but thoroughly enjoyed the stay. Came to see the new baseball park, but game got rained out. No problem. The front desk staff is fabulous, very personable (Marista, Raheem, Twee - I'm probably buthering their names, but you get the idea). Check in smooth. Always said hello when you walked by. Restaurant nice. Pool staff let me get in my morning swim after a nice long run (even though it was not yet 10AM when the pool opens). I do the restaurant and travel shows on radio and TV in Colorado and really appreciate a nice experience. Hope to make it back before too long. Will stay with you. You run a nice place. July 18, 2013
Rated 5.0 out of 5.0 by Very comfortable The hotel was very comfortable and the people were very nice. The reason that I only gave good to the food and beverage was because we were staying there as part of a vendor summit and a lot of our folks were meeting in the bar at the hotel after meetings. The beer on tap was warm the whole time we were there. Also the bar closed at midnight. Way too early for our group. Otherwise perfect! July 17, 2013
Rated 4.0 out of 5.0 by good The overall stay was great! The toilet overflowed in our room though and even though I called the staff about it right away it still took them a while to respond, and when they did, it was a phone call saying that we were going to have to switch rooms because the water started leaking down into the bathroom below us. Other than that, I really enjoyed the pool and the gym and the rooms were comfortable. Maybe every hotel room should come with plungers?? July 10, 2013
Rated 4.0 out of 5.0 by Comfortable bed and room, nice property. We stayed at the Holiday Inn Philadelphia Stadium for 3 nights in June, 2013. We immediately were given a room upgrade to an executive King room which was great. The room was lovely and the bed and pillows very comfortable. The room was very large and nice but the bathroom, although very clean was small considering the large size of the room - it would have been better to have put more space in the bathroom. The only problem was the air conditioner was loud and right next to the bed, but it worked well and often hotel a/c units are a bit noisy. When the a/c went off sometimes the hall noise was disruptive to our sleep but again, in a hotel sometimes that is unavoidable and unpredictable by the hotel management to prevent. The breakfast buffet was rather simple but adequate for our needs. We overall had a great stay and would stay here again and recommend it to others. Free parking right out front was also a bonus in this area as parking can be limited and costly staying in other party of Philadelphia. July 5, 2013
Rated 5.0 out of 5.0 by The Rolling Stones in Philly Had a great time at this hotel. Friendly, helpful staff and very clean. The bar/restaurant was very fun, hopping before and after The Rolling Stones concert next door at the Wells Fargo Arena. Great setting for a hotel, nestled next to the baseball & football stadiums and the basketball/hockey arena. Highly recommend the hotel and the restaurant!! July 4, 2013
Rated 3.0 out of 5.0 by Nice hotel Hotel is nice and the rooms are clean. The hotel is close to the stadiums which makes it TOO EASY for them to OVER CHARGE the per night room rate. The restaurant is under staffed for the amount of guests. Had to wait a long time just for dinner ware to eat with. Easy to get to the highways. Quick trip from there to Atlantic City also. June 29, 2013
Rated 1.0 out of 5.0 by Horrible service More interested in making jokes than fixing problems June 26, 2013
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