Rated 4.5 out of 5 by 263
Rated 5.0 out of 5.0 by Phoebe222 Good Stay
Enjoyed the acomodations of this hotel. Very clean, friendly staff and great shuttle service. Room was well appointed and I felt safe and secure. The Front Desk staff were very helpful. I would select this Holiday Inn again when I visit Phoenix. No question.
April 29, 2015
Rated 3.0 out of 5.0 by APSeattle nice place, good value but no safes?!?!
The main problem with this property for our trip is they have no In-room or front desk safes. In many Holiday Inns we have stayed at for years, this has not been an issue. We had no way to protect a company laptop and our personal electronics.
Staff was apologetic and this is not their fault. Owner and management and Holiday Inn corporate should look into requiring this at all Holiday Inn properties. This is a deal breaker for us and had we known, we wouldn't have stayed.
April 27, 2015
Rated 5.0 out of 5.0 by raiden17 Good Services
It was a great place to stay when it come to being in a hotel.
April 23, 2015
Rated 5.0 out of 5.0 by Alcraig Great location, very clean and comfortable
Rooms were very clean. Lobby is beautiful as well as the pool. Disappointing that there is not the option of free continental breakfast.
April 22, 2015
Rated 5.0 out of 5.0 by wjb28 Great Service
Service of staff was excellent and friendly. You could feel they wanted to be of service.
April 21, 2015
Rated 5.0 out of 5.0 by TravelFriend10 Very Friendly
When we checked in the staff was very friendly. The stay was nice and comfortable. The pool was a little chilly for the kids. Overall I would recommend this hotel.
April 20, 2015
Rated 4.0 out of 5.0 by Steve741 Nice and comfortable for a business trip
Room was nice and clean and decent for the price. One problem I had was with the TV. I have stayed at this property on several occasions and I always seem to have problems with the TV. On two out of my three visits, I had to call for assistance regarding the TV. They had to come and switch some wires in the back of the TV and they also had to call the service provider to resend a signal to the TV.
A couple other areas that need some attention are the bench seats in the dining area. Over half are ripped or torn. And finally, the carpets just outside the elevator areas need to either be heavily steam cleaned or replaced.
April 16, 2015
Rated 4.0 out of 5.0 by JAD30 Very comfortable business trip
I was impressed by the lobby and restaurant. It was comfortable and inviting.
I requested different pillows and they were brought to me promptly. I also called the front desk and asked if they sold ginger ale to help aid with an upset stomach. A few minutes later, someone was at my door with 2 cans of ginger ale.
The customer service here is better than other hotels I have stayed at for business. I would definately stay at this location again.
April 12, 2015