Rated 4.2 out of 5 by 227
Rated 3.0 out of 5.0 Carpets, dirty, dirty, dirty!
First of all, the front desk ladies were wonderful. The people working in the restaurant were very personal and engaging. The bed in the room was comfortable, I did expect more from the room though, it needs updating. Now in regards to the carpet, in the room and out in the hallway, dirty, dirty, dirty! In the room I could see a pathway that was dirtier then the rest of the carpet in the room. Along the edges of the carpet along the walls was dust that didn’t look to have been vacuumed in quite a while. The carpet in the hall way also was dirty. The pattern of the carpet did mask how dirty the carpet is, if you look at it you could eventually see the pathways of the traffic down the center and then into the door of the rooms. How often are the carpets cleaned? My guess is once a year, if that. The company I work for made the reservation, but if I’m in the area again I will avoid staying the Holiday Inn Phoenix-West. Sorry, but Holiday Inn just needs to clean the carpets.
February 8, 2016
Rated 3.0 out of 5.0 by Curbecca Staff Great
the staff was great and helpful the hotel is starting to get runned down
February 2, 2016
Rated 4.0 out of 5.0 by Jimyard56 Shower and bath room
The room had a handy cap bath room. The shower head had to be held, not a fan of that style of head. The hot water in the shower was luke warm. I like a hot shower in the mornings. The bed was very comfortable and the room was relaxing.
February 1, 2016