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Rated 4.3 out of 5 by 295 reviewers.
Rated 4.0 out of 5.0 by js3639 Everything went well except for the fact that the air conditioner was not working at all. November 24, 2014
Rated 3.0 out of 5.0 by Climate control For the cost of this hotel guest should be able to control the temperature in the rooms the fix was for us to use the extra covers in the room no the fix should have been turn the heat on. November 24, 2014
Rated 5.0 out of 5.0 by Comfortable and Convenient Hotel My family has been staying at this hotel since it opened in Phoenix. The rooms have been renovated and always clean and comfortable. They are also very spacious. We visit the area every year in Nov. and this is the only hotel we use. The last visit 3 weeks ago was just as we expected, we booked 6 rooms. This hotel is close to the airport and there are several restaurants and stores to shop in close proximity. For the value and service we choose Holiday Inn. November 24, 2014
Rated 4.0 out of 5.0 by Relaxing and Convenient A very nice property, very resort like. Most enjoyable and friendly staff. This is my favorite hotel when travelling out of Phoenix. Convenient to restaurants, gas stations, etc. On site lounge and restaurant are remarkably good. Rooms are very comfortable and clean...easy to relax in. November 24, 2014
Rated 3.0 out of 5.0 by No heat for two nights Excellent suite layout, well equipped (lots of pillows, extra quilts, two TVs in addition to the usual microwave and frig). But there was no heat for two nights in Room 411. We complained. An attendant came to the room to tell us that the heat does not come on until 10:30 PM. That time came and went -- still no heat. After that we gave up even though it was 50 degrees outside. November 24, 2014
Rated 5.0 out of 5.0 by Jenny The price is high enough, should a free breakfast which make easy for business people to stay. November 22, 2014
Rated 5.0 out of 5.0 by Would definitely stay again! What a pleasant surprise. I didn't expect a holiday Inn to be so nice but this hotel exceeded my expectations 1000-fold. We would definitely stay again! November 19, 2014
Rated 4.0 out of 5.0 by Like this hotel Nice Friendly Staff. They truly take care of Platinum members, upgrade on room. Close to airport and major freeways, cant go wrong here. The pool area is of resort style. Very quiet at night even though its in a busy area. The bar and restaurant has quality food and service. November 18, 2014
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