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Rated 4.3 out of 5 by 260 reviewers.
Rated 5.0 out of 5.0 by Lighted Mirror The Lighted mirror in the guest room was my absolute favorite. It was beautiful and convenient when it was time to get ready in the morning. October 20, 2014
Rated 5.0 out of 5.0 by Great service Loved that the hotel is close to the airport and Grand Canyon University where our daughter is attending college and they pick you up from the airport. And that we were able to rent a car from Enterprise close to the hotel, so we did not have to pay higher airport car rental prices and saved about 50% on our car rental. Dan, the manager and his staff were very friendly, accommodating, and helpful. They gave us great service and excellent recommendations on where to eat and what sites to see as we were traveling to the Grand Canyon. Any time we had a request, they immediately filled it. Francisco, the driver to and from the airport was very friendly, helpful and an excellent driver. This is the third time I have stayed at this hotel and will definitely be back again! October 19, 2014
Rated 5.0 out of 5.0 by Great place to get rest I was so tired from my drive from Tucson to the Grand Canyon that day. When I stopped in Phoenix to get a hotel room for the night. I was so pleased with the Holiday Inn. I loved the room and was so pleased to lay my weary head down to get some rest. I slept beautifully. The room was clean and very comfortable. Thank you again for such a nice stay. October 17, 2014
Rated 5.0 out of 5.0 by Comfortable stay My colleagues and I were in Phoenix for a conference, and we stayed in a 1 bedroom + 1 living room suite. The room was very clean and beddings comfortable. I also enjoyed their hot tub. October 17, 2014
Rated 5.0 out of 5.0 by Great stay A good hotel with clean rooms, friendly staff, good breakfast. Pool area and courtyard are very nice. Nice lobby with impressive bar/food area. October 16, 2014
Rated 5.0 out of 5.0 by Great hotel for relaxing in luxury This was a great hotel to relax in. The hotel itself was very luxurious and extremely quiet. The room was large and wonderful and very comfortable. Room service was very fast and everything tasted great with large portions and not expensive prices. The shuttle service was convenient and both Dan and Eric were very mannerly and helpful. The lobby is beautiful and the outdoor venue very pretty and well kept. I loved being here. October 15, 2014
Rated 5.0 out of 5.0 by Great hotel travel extensively for work but never managed to stay at a holiday Inn, was a little apprehensive at first, but the hotel worked great. The rooms are clean renovated and look very modern. They still have popcorn ceilings but oh well. Bathroom and other amenities are also good. Breakfast for only $10 was a steal. October 14, 2014
Rated 2.0 out of 5.0 by Disappointing experience Stay at this property during the 2014 Grace Hopper Conference and would not recommend this location during a large conference. The location was understaffed and not prepared for the volume of guests. Also, when I asked about the shuttle service, the staff responded "we are not involved with the conference shuttle" even though the shuttle service was advertised for guests to stay at the property. Poor client management. Additionally, several guests were line to get new rooms keys (and not to check in) and only only person was at the front desk. The other hotel employee at the front desk did not event acknowledge or attempt to help guests, leaving the one front desk rep to apologize for the long line. October 13, 2014
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