Rated 4.2 out of 5 by 255
Rated 5.0 out of 5.0 by Dotsy Great hotel for relaxing in luxury
This was a great hotel to relax in. The hotel itself was very luxurious and extremely quiet. The room was large and wonderful and very comfortable. Room service was very fast and everything tasted great with large portions and not expensive prices. The shuttle service was convenient and both Dan and Eric were very mannerly and helpful. The lobby is beautiful and the outdoor venue very pretty and well kept. I loved being here.
October 15, 2014
Rated 5.0 out of 5.0 by from San jose Great hotel
travel extensively for work but never managed to stay at a holiday Inn, was a little apprehensive at first, but the hotel worked great. The rooms are clean renovated and look very modern. They still have popcorn ceilings but oh well.
Bathroom and other amenities are also good. Breakfast for only $10 was a steal.
October 14, 2014
Rated 2.0 out of 5.0 by SAN2SJC Disappointing experience
Stay at this property during the 2014 Grace Hopper Conference and would not recommend this location during a large conference. The location was understaffed and not prepared for the volume of guests. Also, when I asked about the shuttle service, the staff responded "we are not involved with the conference shuttle" even though the shuttle service was advertised for guests to stay at the property. Poor client management.
Additionally, several guests were line to get new rooms keys (and not to check in) and only only person was at the front desk. The other hotel employee at the front desk did not event acknowledge or attempt to help guests, leaving the one front desk rep to apologize for the long line.
October 13, 2014
Rated 4.0 out of 5.0 by Phatdaddy Nice place to stay.
Clean, with a great appearance. The staff was kind and attentive. Food was prepared nicely and in a timely matter.
October 13, 2014
Rated 5.0 out of 5.0 by Julian34 Spacious rooms and great service
This hotel is one of the most comfortable hotels I've stayed at! I love the rooms, pool area, and dinning areas. There isn't free breakfast here but there is a buffet available at a really good price.
October 11, 2014
Rated 5.0 out of 5.0 by Ocean Stone Best Hotel In Phoenix
Loved the my 5 night stay and this hotel made my business trip feel like a break from work and home. Check In, cleanliness of the room, amazing courtyard with pool and hot tub, decent internet speed, great nightly restaurant specials, and decent sundry to pick and run in the morning. Thank you Trent for presenting a lovely hotel that truly accommodates.
October 11, 2014
Rated 4.0 out of 5.0 by Utah3036 Great Hotel-Inattentive Staff
As an avid traveler, when I walk through the door I have expectations of meeting a lively, happy, and welcoming front desk agent. This was not the case. I was not even acknowledged by the agent until she finished talking to the shuttle driver and answered and finished a phone call. Had she said, "Hi, I will be right with you," would have made all the difference.
October 8, 2014
Rated 3.0 out of 5.0 by Travelin12 Nice place - horrible location
Road right outside is so loud it was impossible to sleep - and I sleep through anything! No breakfast unlike most any other hotel, unless you want to sit down in the restaraunt and pay high prices for it.
October 5, 2014