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Rated 4.3 out of 5 by 292 reviewers.
Rated 4.0 out of 5.0 by Relaxing and Convenient A very nice property, very resort like. Most enjoyable and friendly staff. This is my favorite hotel when travelling out of Phoenix. Convenient to restaurants, gas stations, etc. On site lounge and restaurant are remarkably good. Rooms are very comfortable and clean...easy to relax in. November 24, 2014
Rated 3.0 out of 5.0 by No heat for two nights Excellent suite layout, well equipped (lots of pillows, extra quilts, two TVs in addition to the usual microwave and frig). But there was no heat for two nights in Room 411. We complained. An attendant came to the room to tell us that the heat does not come on until 10:30 PM. That time came and went -- still no heat. After that we gave up even though it was 50 degrees outside. November 24, 2014
Rated 5.0 out of 5.0 by Jenny The price is high enough, should a free breakfast which make easy for business people to stay. November 22, 2014
Rated 5.0 out of 5.0 by Would definitely stay again! What a pleasant surprise. I didn't expect a holiday Inn to be so nice but this hotel exceeded my expectations 1000-fold. We would definitely stay again! November 19, 2014
Rated 4.0 out of 5.0 by Like this hotel Nice Friendly Staff. They truly take care of Platinum members, upgrade on room. Close to airport and major freeways, cant go wrong here. The pool area is of resort style. Very quiet at night even though its in a busy area. The bar and restaurant has quality food and service. November 18, 2014
Rated 4.0 out of 5.0 by Early morning flight An early morning flight dictated I spend the night at an airport hotel even though I live in the valley. From the moment I entered the hotel everything clicked. The front desk staff was friendly and accomodating. The suite was well laid out and relaxing. The late night meal at the restaurant/bar was very good. The airport shuttle departed right on time and I was in the terminal in 10 minutes. Overall a very good experience. November 18, 2014
Rated 5.0 out of 5.0 by great service; I travel a lot and have not seen a better breakfast this year. The surroundings were very nice - especially the center area with pools and sitting areas. Staff was very attentive…even thought ahead of my questions. November 17, 2014
Rated 5.0 out of 5.0 by spending time in PHX a very nice place to stay, breakfast was too much to pay for. Make sure you bring your own adult drink. November 17, 2014
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