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Rated 4.1 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by Always great service and staff Was only here this time for 10 hours. Staff is always professional and rooms are modern and clean. Outdoor ambiance with gas fire pit in the evening makes this a charming getaway near the airport. February 24, 2014
Rated 5.0 out of 5.0 by Suites room was HUGE! We stayed at this hotel, not realizing we were going to be a suite room. The outer room was VERY spacious..it had a huge TV, with bar sink, fridge, desk and pull out couch. There was was a hinged patio door overlooking the courtyard. The bedroom had two queen beds with a most amazing lighted mirror over the bathroom sink. There was a small balcony off the bedroom which faced a rather busy and noisy street. That was the only drawback of this room. The pool in courtyard was cool...but hot tub was amazing! We would definitely stay here again. February 23, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We have enjoyed staying at the Holiday Inn Phoenix Airport North twice now. Both times due to its proximity to the airport, but in both cases we have discussed longer stays at the Hotel just to relax and enjoy the amenities. The rooms are spacious and comfortable. The breakfast buffet is a bargain (don't tell them I said so, they may raise the price). And, we've enjoyed relaxing in the courtyard and at the pool. I'm sure we will be back! February 23, 2014
Rated 5.0 out of 5.0 by I have never stayed at a nicer hotel This hotel had everything you could want. The rooms are expertly designed for the business traveler as well as the family getaway. Skip the $10.00 buffet breakfast as most of the food was cold at 6:10 am. They open at 6. Rooom service was prompt, and the food was good. The bathroom amenities are plentiful and the wet bar was all you need for a hotel room with a refrigerator and microwave. Plenty of lightening and a large work table. Brautiful patio set up with heaters and great ambiance. February 21, 2014
Rated 1.0 out of 5.0 by The temperaure of the room was excessively hot. I had a charge on my room that I don't believe belong to me, when I was checking out I told the clerk. Since it was very early in the morning I was told to call Tammy in accounting and she would straighten it out. I have called Tammy at least a dozen times leaving messages to please call me back. She has returned my calls twice once when I told her I was on the East Coast so I would only be in the office until 5:00PM EST she called that day at 6:30 EST. The second time was when I called just before a trip I was making and asked her to PLEASE call me back because I wanted to settle this matter and I would not be in the office for the next week. She called the next day after I had left for the trip. The amount that I am concerned about was only 30 dollars and change but I never charge things to my room. Between this matter and I had to leave my room's door open for at least a couple of hours each night just to cool it off enough to sleep would be enough never to stay here again.- February 17, 2014
Rated 5.0 out of 5.0 by Had a wonderful experience Stayed here in Feb. 2014. Nice staff, very welcoming. Everything was spotless. Most comfortable hotel bed I've ever slept in. Nice ameneties. The shuttle driver found great resturants for us in the evening and was really helpful and friendly. Breakfast was tastey and lots of options. Will stay there again when in Phoenix. February 15, 2014
Rated 4.0 out of 5.0 by Shuttle late Great helpful staff, overall great experience at this hotel. However, only one shuttle was running and it was late 15 minutes with departure to airport. I nearly missed the flight. February 15, 2014
Rated 4.0 out of 5.0 by Good experience Beds great! Rooms very clean and cheerful, bathroom SMALL! Toilet leaked all night & "whined" after each flush. Loved the reading lamps on EACH side of bed, unfortunately, mine wasn't working. I was told that Happy Hour was 4:00 to 6:00 and, alas, that was on WEEKDAYS, we were there on Saturday.....manager made good on the two drinks, yeah on him! The breakfast was a disappointment, especially for $10.00! It was comparable to a "breakfast included" offer. Not happy with this extra expense....I really think, to be competitive, breakfast SHOULD have been included in the room rate. February 12, 2014
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