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Rated 4.3 out of 5 by 265 reviewers.
Rated 5.0 out of 5.0 by Comfortable stay My colleagues and I were in Phoenix for a conference, and we stayed in a 1 bedroom + 1 living room suite. The room was very clean and beddings comfortable. I also enjoyed their hot tub. October 17, 2014
Rated 5.0 out of 5.0 by Great stay A good hotel with clean rooms, friendly staff, good breakfast. Pool area and courtyard are very nice. Nice lobby with impressive bar/food area. October 16, 2014
Rated 5.0 out of 5.0 by Great hotel for relaxing in luxury This was a great hotel to relax in. The hotel itself was very luxurious and extremely quiet. The room was large and wonderful and very comfortable. Room service was very fast and everything tasted great with large portions and not expensive prices. The shuttle service was convenient and both Dan and Eric were very mannerly and helpful. The lobby is beautiful and the outdoor venue very pretty and well kept. I loved being here. October 15, 2014
Rated 5.0 out of 5.0 by Great hotel travel extensively for work but never managed to stay at a holiday Inn, was a little apprehensive at first, but the hotel worked great. The rooms are clean renovated and look very modern. They still have popcorn ceilings but oh well. Bathroom and other amenities are also good. Breakfast for only $10 was a steal. October 14, 2014
Rated 2.0 out of 5.0 by Disappointing experience Stay at this property during the 2014 Grace Hopper Conference and would not recommend this location during a large conference. The location was understaffed and not prepared for the volume of guests. Also, when I asked about the shuttle service, the staff responded "we are not involved with the conference shuttle" even though the shuttle service was advertised for guests to stay at the property. Poor client management. Additionally, several guests were line to get new rooms keys (and not to check in) and only only person was at the front desk. The other hotel employee at the front desk did not event acknowledge or attempt to help guests, leaving the one front desk rep to apologize for the long line. October 13, 2014
Rated 4.0 out of 5.0 by Nice place to stay. Clean, with a great appearance. The staff was kind and attentive. Food was prepared nicely and in a timely matter. October 13, 2014
Rated 5.0 out of 5.0 by Spacious rooms and great service This hotel is one of the most comfortable hotels I've stayed at! I love the rooms, pool area, and dinning areas. There isn't free breakfast here but there is a buffet available at a really good price. October 11, 2014
Rated 5.0 out of 5.0 by Best Hotel In Phoenix Loved the my 5 night stay and this hotel made my business trip feel like a break from work and home. Check In, cleanliness of the room, amazing courtyard with pool and hot tub, decent internet speed, great nightly restaurant specials, and decent sundry to pick and run in the morning. Thank you Trent for presenting a lovely hotel that truly accommodates. October 11, 2014
Rated 4.0 out of 5.0 by Great Hotel-Inattentive Staff As an avid traveler, when I walk through the door I have expectations of meeting a lively, happy, and welcoming front desk agent. This was not the case. I was not even acknowledged by the agent until she finished talking to the shuttle driver and answered and finished a phone call. Had she said, "Hi, I will be right with you," would have made all the difference. October 8, 2014
Rated 3.0 out of 5.0 by Nice place - horrible location Road right outside is so loud it was impossible to sleep - and I sleep through anything! No breakfast unlike most any other hotel, unless you want to sit down in the restaraunt and pay high prices for it. October 5, 2014
Rated 5.0 out of 5.0 by Pleasant staff and surroundings We were very tired after traveling from Sedona and needed a good night's rest before a very early flight. We got what we needed and we were very glad we chose the Holiday Inn. October 2, 2014
Rated 4.0 out of 5.0 by Love it Here Great hotel and very convenient to the airport. One of my favorite places to stay when I come into the Phoenix area. I believe I have stayed here at least 15 or more times. Always a great place to stay. October 2, 2014
Rated 5.0 out of 5.0 by Great Place To Stay @ PHX Airport We have stayed at a number of hotels near the Phoenix, AZ. over the years, but the Holiday airport - North turned out to be a gem. The updated styling in both the interior and pool/courtyard areas were welcoming October 2, 2014
Rated 4.0 out of 5.0 by Holiday Inn Review All in all a good stay. I would stay there again and recommend it to others! October 2, 2014
Rated 5.0 out of 5.0 by Outstanding Stay Hotel was clean, rooms were very big, the bed was great. In general we had a very restful night. October 2, 2014
Rated 5.0 out of 5.0 by spur of the moment visit I always enjoy this particular hotel. the rooms are roomy, comfortable, clean, and the staff have always been nice. I enjoy the extra amenities provide by the hotel. So our spur of the moment visit was accommodated by this hotel. Thank you. October 2, 2014
Rated 5.0 out of 5.0 by convenient location A storm had gone through and it was not until the morning the pool area was cleaned up to use. The systems were down when I arrived but the staff worked to check me in without using the computer. I would have liked to have used the pool, but the weather did not cooperate, no fault of the hotel. October 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. In town for the night, stayed here and it was a great experience cant complain... October 1, 2014
Rated 5.0 out of 5.0 by Conference The staff was very attentive and helpful. As a disabled veteran and a senior, in a wheelchair that travels frequently, I found this to be the best stay of the year. I was made to feel at home and the staff kept checking to see if I needed anything. We had an unusual high wind and rain storm and the maintenance staff worked day and night to insure there were no problems in the rooms or outside. During the three days of meetings, your staff kept the beverages available and meeting rooms were always clean. October 1, 2014
Rated 5.0 out of 5.0 by Terrific Service Exceptional Hotel Staff. From Erica at the desk to Christina at the bar (both of whom were VERY helpful and professional), I was so impressed, I came back two nights later and stayed another night. Thank you! September 30, 2014
Rated 5.0 out of 5.0 by Surprisingly Spacious We spent one night at this Holiday Inn at the start of our trip, and we were pleased by every aspect of the hotel. Our initial transportation unexpectedly fell through, and the hotel staff was quick to send the shuttle to pick us up at the airport. When we arrived at the hotel, our check-in went smoothly, and we immediately had dinner in the hotel restaurant. Despite the fact that it was nearly closing time, the restaurant staff was pleasant and prompt and brought us a delicious meal. Our room was surprisingly spacious. The first room of the suite was large, with a desk, couch, television, counter/sink, coffee maker, microwave, and refrigerator. The second room had two beds, a television, counter/sink, and additional furnishings, as well as a nicely-sized bathroom. We did not use the other facilities, but we saw that the pool and other public areas were very well-decorated and maintained. We were grateful for the use of the business center to make some additional travel plans for the next stage of our trip. The overall feel of the facility was comfortable, modern, and relaxing. At the end of our stay, we enjoyed the free coffee bar and lemonade in the lobby before taking the shuttle back to the airport (and receiving some nice assistance from our driver). September 29, 2014
Rated 5.0 out of 5.0 by Lack of viable room service menu items. I have never been to another hotel that didn't offer cheesecake on their menu. Telephones in room are not friendly for guest (I did not use it for outside calls, but there were NO instructions as to how to contact front desk, or wake up call service. When I assumed a simple '0' dial, it did not work for me. I had to go downstairs physically to ask front desk for a wake up call. On the other hand, the staff were all very friendly and attentive to my needs. Accessibility was never a problem, and I would recommend this hotel simply for THAT reason alone! September 29, 2014
Rated 5.0 out of 5.0 by Last Minute Hotel When my air went out here in Phoenix, I had to find a hotel quick - and i did Phx Airport North.Great experience, great staff, great view, and wonderful room. Thanks Phx Airport North. September 27, 2014
Rated 5.0 out of 5.0 by Great Stay Welcoming staff, clean, modern room. Fun at the pool and the lounge. Great spot close to the airport. September 25, 2014
Rated 4.0 out of 5.0 by Good hotel, comfortable beds. Good beds, clean rooms. All other staff excellent, but night receptionist very slow in checking people in. We were tired after a long flight so faster service would have been appreceated. Breakfast was excellent with good service, dinner menu and food was very average, but the hotel minibus would drop you off to a restaurant within 5 mile radius. Good pool area and beautifully landscaped gardens. Would stay here again. September 24, 2014
Rated 5.0 out of 5.0 by Great service The young lady that checked us in makes you feel right at home she has checked us in on a couple of previous stays and she is so friendly and we really apprecite that. September 17, 2014
Rated 5.0 out of 5.0 by Excellent After being on vacation and having a very long drive this Holiday Inn was one of the most comfortable I have ever stayed at. I wish is had more reasons to go through Phoenix just to stay here again. September 17, 2014
Rated 5.0 out of 5.0 by Great Hotel and Superb Staff The hotel staff were quick, efficient, friendly and very helpful. The Shuttle from and to the airport was excellent. Dinner was great in the hotel dinning room. The pool and grounds surrounding were well groomed and kept clean. Our room was neat, clean, and very accommodating to all our needs. Would stay here again, with out question, if in the area. September 16, 2014
Rated 3.0 out of 5.0 by friendly check-in Like the front desk staff who was very friendly and helpful. September 14, 2014
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