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Rated 4.3 out of 5 by 465 reviewers.
Rated 5.0 out of 5.0 by Happy with all aspects I was very pleased with my experience all except for having the bathroom sink in the bedroom. August 28, 2015
Rated 5.0 out of 5.0 by Outstanding in all areas! Highly recommended if you're staying in Phoenix for a night or longer. The outer facade of the building hid an incredible inner experience. Staff was amazing, suites were large, clean, and well equipped. The outdoor pool and spa areas were impeccable. Bar service was amazing, breakfast was well priced with good portions and great flavor. Did I mention the staff??? Very helpful, friendly, smiling, attentive... if it sounds like I have a man-crush on this place, you're absolutely correct! Bottom line... I came in for a short overnight visit and would definitely come back for a romantic weekend stay, a family vacation, or a business trip. This hotel is AWESOME! August 28, 2015
Rated 5.0 out of 5.0 by Great service we had a problem with our booking agency. Somehow they had us going on the Grand Canyon tour the same day we arrived to the Inn. Your Staff (Tamie) took over and after many phone calls and conversations with numerous people of the booking company, she was able to fix the problem. August 24, 2015
Rated 5.0 out of 5.0 by Start to Finish This hotel is a great value and clean with friendly service. The front desk receptionist named Erica was extremely nice with service above and beyond. She handled and explained everything about the property as well as answering all of my questions. She was incredible!! August 23, 2015
Rated 5.0 out of 5.0 by Large room and comfortable stay I stayed in a en suite with a King bed, it was a very clean room and spacious stay. I ordered room service which was very quick and delicious. All staff I encountered were very friendly and efficient. I wish I could have stayed longer at the hotel. August 20, 2015
Rated 5.0 out of 5.0 by Don't judge a book by its cover The amenities of this hotel, and superior service by staff far exceed what you would expect by the neighborhood or exterior. August 19, 2015
Rated 3.0 out of 5.0 by Convenient but tired We spent a night at this hotel since it is near the airport and we arrived in Phoenix on a late flight. We probably spent all of 10 hours between checking in and checking out. The lobby is nice but the rooms would benefit from cleaning (esp the carpets) and more intensive maintenance. The bathroom door was a sliding door that did not quite close all the way and that went of track if you tried closing it tightly. This kind of trapped you inside until you figured out a workaround - or until someone outside aligned the door to allow it to slide normally. Again the hotel was fine for a brief stay. August 19, 2015
  • 2015-08-31T11:29:06.461-05:00
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