Rated 4.2 out of 5 by 209
Rated 5.0 out of 5.0 by Fablav Almost a resort
This Holiday inn feels like a little resort with the pool and Jacuzzi placed in the center of the structure, the palms, the gazebos and the overall atmosphere. The gym is not too big but has all new machines and some weights. There are two restaurants and drinks are available. The suites are big with two TV's and the whole thing was renovated recently so everything is fairly new. It is also a few yards away from a CVS which is always convenient. Last but not least the staff is very friendly, always a smile available. I normally stay at Crowne Plazas but this Holiday Inn is up there.
July 22, 2014
Rated 5.0 out of 5.0 by OliverTucson Wonderful stay
I usually stay in Holiday Inn Express several times a year for business stays. I have not been in a regular Holiday Inn for many years and was I surprised at how they've changed for the better. First, the lady at the front desk greeted me with a lovely smile and lots of enthusiasm and treated me as though my every desire was her concern. Second, the property was beautiful with a great pool area. Third, the room was clean, beautifully appointed, and most importantly quiet and comfortable. Though it's close to the airport, I never heard a plane even when I was out using the pool. I would (and will) definitely stay at this property again.
July 21, 2014
Rated 2.0 out of 5.0 by IndySafetyGuy Not Up to Normal Room and Service
Was welcomed at the front desk and took the 500 welcome points.
The stay started with them issuing keys to someone else's room. I walked into "my" room and discovered that there was someone's personal items on the sink. I called the front desk and they acknowledged the mistake and brought me new keys and offered me 2,000 points for the inconvenience. I told the young lady thank you and went to my room.
It was 102 degrees outside and walked into the room which was about 80 degrees in it #I carry a small temperature gauge because every room varies so much on the a/c unit#. Not a problem I turned it way down and left for dinner Got back to the room 2.5 hours later and the room was only cooled down to 76 degrees. It was late and I had an early flight in the morning so I just went to bed. In the morning the temp was still only at 72 degrees.
I called back to the hotel day manager about the points that I was owed and the person I talked to told me they would take care of it and still have not received the points.
July 17, 2014