Rated 4.4 out of 5 by 157
Rated 5.0 out of 5.0 by lc57 Comfortable and clean
Very nice hotel, reasonably priced and convenient to airport, and other restaurants.
September 2, 2014
Rated 5.0 out of 5.0 by Riko N Good staff
The staff Olivia that i called from vegas is nice respond, i have forget my stuff in hotel, and come back to me.
September 2, 2014
Rated 4.0 out of 5.0 by EagleYankee12 Emergency
First a positive comment: all staff are super pros, especially a Front Desk Clerk by the name of Erika, she's a natural when it comes to hotel business overall. Second a negative: been @ your hotel about 7 or nine times this year and was a little disappointed this time around; the trash cans in the room had not been changed. But, I can forgive you this one time we are not perfect and some times things do happen. I've stayed in several of your Hotels in the PHX area and only yours so far I would give a 4.5 star status or above. Excellent work keep it up. See you soon.
Rev. Al Aponte
September 1, 2014
Rated 5.0 out of 5.0 by ketch123 Pleasantly surprised
I needed to book a room with only a few nights notice the night before an early morning flight out of Phoenix. I live in Tucson and did not want to drive up the morning of my flight.
I booked the most reasonable priced hotel that I could find so I was not expecting much other than a clean room and a bed. I got so much more, this hotel was wonderful! The rooms were resort quality rooms. Very comfortable, I wish I was able to stay for an extended period.
Nice area, I felt safe and secure. I would highly recommend this hotel and I will definitely stay here again.
August 30, 2014
Rated 4.0 out of 5.0 by WtsUpMD Small Quirks
This is a brand new hotel and as a result is very clean and nice. The staff is very cordial and PC members are automatically upgraded. The hotel is very convenient to the airport, not on a major road, but close enough to keep down noise and traffic. Not all reservations include breakfast, so if you are used to getting it with your PC status, make sure it is included because I've been caught off guard before thinking it was included. A few small things that need attention: The internet is good when you have a studio room where the bed is close to the hallway. If you are upgraded to a larger room with a living area and separate bedroom, the internet does not reach the bedroom. In addition, you get constantly kicked off the internet. If you are in a room with a separate living area, there is no desk for business but a small cubby and no phone; it faces a wall so you can't watch TV while working. In addition, the TV in the living area does not have HBO because, I was told by the staff, "it is illegal to have HBO or premium channels in the living room, but it is available in the bedroom area."
August 29, 2014
Rated 5.0 out of 5.0 by MrIcemaker1 Great Staff
A great stay at a very friendly hotel. Front desk clerk started out making this location memorable (very friendly and helpful), and the clean comfortable room followed it up. Highly recommended location!
August 24, 2014
Rated 5.0 out of 5.0 by outofbounds Comfortable stay
Had to stay because of a thunderstorm at my destination. The hotel is very close to the airport and has a clean and upscale finish.
Front desk was very thorough and offered 500 bonus points for being a member which was great!
Room was very well kept and bed was comfortable
August 23, 2014
Rated 4.0 out of 5.0 by JamesEK Good Accomodations close to Airport
We took advantage of the stay and park during a recent 14-day trip and stayed both before and after the trip. Overall, a very good experience. Taken to airport and picked up after a short wait upon return. Rooms are comfortable, staff capable, restaurant a good value. My only negative was no hand soap on the return trip and because it was late we had to go down to the front desk to receive one bar.
August 22, 2014
Rated 5.0 out of 5.0 by The Olsons Clean and Comfortable
The room was clean and comfortable. The restaurant was under partial construction so was a bit noisy at times in the lobby but this is not hamper us in any way. Great location, central to the hwys, airport, shopping and adventures.
August 20, 2014
Rated 5.0 out of 5.0 by Joan64 High Recommendation
We really enjoyed our stay and the hotel personnel were great!
August 13, 2014
Rated 5.0 out of 5.0 by Kathie57 Great Value Near Airport
Was just a quick overnight before a flight, but staff was great and room was very comfortable. Would definitely stay here again if the opportunity presents itself!
August 12, 2014
Rated 4.0 out of 5.0 by vffff Internet
Everything was fantastic about this hotel, but if you must use your internet while at the hotel, be prepared to have bad service. The internet kept cutting out, or took a long time to connect and was very slow.
August 12, 2014
Rated 4.0 out of 5.0 by Excanuck Restaurant
Apparantly there is renovation being done as the jackhammer started working about 8 AM. Our room was directly above this. Had I been a late sleeper it would have been impossible. As it was, uncomfortable would best describe. Perhaps guests should not be booked into the area above that construction...particularly in the summer months in Phoenix when occupancy is very low.
August 8, 2014
Rated 5.0 out of 5.0 by Happy Traveler to Phoenix Great location, facilities and service
Found a great deal at this hotel. I walked in and asked if the hotel was brand new. Hotel is actually four years old but apparently they take really good care of it. Staff was professional and friendly at both the front desk and the restaurant. Definitely coming back to stay here next time I'm in Phoenix.
August 2, 2014
Rated 4.0 out of 5.0 by lynz81 Park and fly worked great
We stayed at this hotel the night before an early morning flight. I left my car parked in their lot during the trip. It saved a lot of money versus airport parking or a 2 hour shuttle ride from our house. The hotel was clean and quiet. The shuttle took us to the airport easily. However, we did have to wait about 35-40 minutes for it to pick us up from Sky Harbor when we returned. Other than that, the stay was good.
July 29, 2014
Rated 5.0 out of 5.0 by RogerK Hospitality
Your staff is amazing, waiters and waitress remember me from 2 months ago??? Super!!! Was upgraded to King Suite. 1000 per cent improvement from the last Holiday Inn I stayed. Thank you
July 28, 2014
Rated 5.0 out of 5.0 by Jane 314 Comfortable room
Great atmosphere and close to the airport .............
July 27, 2014
Rated 5.0 out of 5.0 by BarbieEcuador Great experience at this hotel.
I also stayed at the Holiday Inn in Quito, Ecuador and had the same great experience there, so I hope that is an indication that the company as a whole has well trained staff and strives for excellence.
July 26, 2014
Rated 4.0 out of 5.0 by carlieshka PHX airport
Excellent room and amenities for the value. Car was parked for 1 week and came back with it secure. The staff were courteous and even assisted with retrieving a bag inadvertently left at the shuttle stop at the airport. I would definitely return for any other overnights prior to flying out.
July 15, 2014
Rated 4.0 out of 5.0 by OregonCityRon Staff excellent
My second review and any concerns I (had) were corrected in a professional and timely manner. Front desk clerk Erica has made clear that any and all of our concerns and needs will be taken care of 5 star service. The way my company booked the room the breakfast was not included but she made sure we had it as part of our stay. We had a rough work day earlier this week and needed to check out and the staff kept our luggage until our return much later that day. This is the extra step you do not find at most hotels. I am thankful...
July 10, 2014
Rated 3.0 out of 5.0 by OregonCityRon Staff acceptable
Breakfast is an issue here be quite certain when making reservation that you desire it to be included in rate. My first stay this week it was but second stay not... Made reservation last week and it was included for both stays but apparently not on Thursday night to Friday mornings. Will request future stays elsewhere to my company for employees and customers. Rooms really need to be upgraded.
July 10, 2014
Rated 4.0 out of 5.0 by MeMeMe48 great/comfortable beds
We have stayed at this property numerous times and had great service, on our last stay, the tv remote in the bedroom was not working, we brought this to the attention of front desk staff three times, when we checked out, the issue was still not resolved.
July 9, 2014
Rated 4.0 out of 5.0 by Platinum level guest food
overall a great place to stay. The front desk staff is EXCELLENT.
only issue is the breakfast, need to improve the food.
July 9, 2014
Rated 5.0 out of 5.0 by Joe1947 Another wonderful stay
Whenever I fly alone or with my wife we stay at the Holiday Inn Phoenix Airport 48th street. The flights are usually early so a stay over night is so stress relieving. The rates for park/stay/fly are very reasonable compared to paying for transportation from home to the airport and return or parking in a airport lot. They always treat me first class and the hotel is very convenient to the airport. The staff is outstanding.
July 9, 2014
Rated 5.0 out of 5.0 by Dave524 Great service and room
Our stay was for overnight and off to airport to visit family in PA.
July 6, 2014
Rated 4.0 out of 5.0 by The Wags ONLY PLACE TO STAY NEAR SKY HARBOR AIRPORT
Park, Stay and Fly drew me in for the room, but hotel sold itself once we arrived. Staff made very good first impression, room was well done, very comfortable bedding including both soft and firm pillows, very quiet at night, and the convenience of the Park, Stay and Fly makes this our hotel choice when staying in Phoenix.
July 2, 2014
Rated 5.0 out of 5.0 Another Winner!
I typically book Holiday Inn's as I travel as I can guarantee consistency in service, quality and comfort. This place was fairy new and other than the toilet rocking, (I think it needed to be better secured) I loved my stay.
July 2, 2014
Rated 5.0 out of 5.0 by Millicent Convenience was great
Immaculate hotel, great convenience to airport, pleasant staff. Will absolutely stay here again when flying out of the Phoenix airport. Especially liked the 24 airport shuttle.
June 27, 2014
Rated 4.0 out of 5.0 by Buffy AZ Bed
Beds are too hard. had a hard time getting comfortable. wish it had the memory foam mattresses.
June 26, 2014
Rated 5.0 out of 5.0 by rngr29 Scared Airport Traveler
Loved this hotel for its proximity to Sky Harbor. But ended up loving it for the helpful staff, clean rooms and great breakfast even more!
June 23, 2014