Rated 3.6 out of 5 by 88
Rated 5.0 out of 5.0 by Ytta Great stay but Maintenance response should be faster
I had a great stay except that when i arrived on my first day in the second floor corridor leading to my room just by the elevators there was some maintenance work happening possibly fixing an air conditioner which was broken down and leaking with water. This did not give a pleasant odour on the corridor throughout my three days stay at the holiday. The time I checked out the dish was still there on the third day. Surely the Maintenance depart should do a quick job and try clean up the place within 24 hours. The second issue is that the access cards for the rooms do not work for the outside door and you have to constantly go and have the cards reactivated.
July 16, 2014
Rated 5.0 out of 5.0 by raybas room was comfortable
I was happy with my stay. except the way the breakfast tickets where handle. the desk clerk was not very helpful and prefasional
July 1, 2014
Rated 5.0 out of 5.0 by Guest SP Great Hotel
The staff is gerat and the rooms are very inexpensive. The location is not far fromn the airport and you can jump up on the highway to get anywhere you need to go real quick.
If you're a light sleeper, I recommend that you ask for a room on the side that doesn't face the roadway. You will hear the traffic all night, as well as sirens of emergency vehciles. I'm a light sleeper, so this bothers me, but I sleep well on the oposite side of the building.
They have a great pool and hot tub, too! So you can relax at the end of the day.
June 24, 2014
Rated 5.0 out of 5.0 by RONCASON COMFORTABLE BED
ALL WAS GOOD EXCEPT FOR THE RESTAURANT, STAFF WAS NOT VERY EFFICIENT
June 23, 2014
Rated 4.0 out of 5.0 by Runningman23 Overall - good experience
The room and hotel were extremely comfortable and I had a good stay. My only complaint is that my phone charger was stolen. I contacted the front desk and the attendant agreed to contact housekeeping. However, I NEVER heard another word. In my 30+ years of business travel, I've not had anything taken from my room. Also - I'm a platinum priortiy club member and the staff should better greet and recognize people holding this status upon check-in.
June 19, 2014
Rated 5.0 out of 5.0 by RheaB Warm Friendly Service
We thoroughly enjoyed out stay while staying at the Holiday Inn in North Phoenix ,AZ The Staff were attentive and looked after us well at the conference as well our room was comfortable, and when we asked for anything the staff were prompt with their help.
June 3, 2014
Rated 4.0 out of 5.0 by Sinbad75 friendly staff
Hotel was typical express clean and friendly staff. However the bar had a poor selection not a single bourbon.
May 20, 2014
Rated 5.0 out of 5.0 by e135 Perfectly fine. I don't know what all of the fuss is about.
I hesitated to stay here because of all of the recent bad reviews, but the $30-cheaper rate compared to other area IHG hotels made me stay anyway.
Maybe they had a bad week before I got there to get the such bad reviews, or maybe they've made a lot of recent big changes. Whatever the case, my stay was fine. No smells. No rude staff. Nothing like that at all.
The front desk was quick and efficient and courteous both checking in and out. Asking for an extra hour to check out was easy.
The room was mostly clean and comfortable. The bathroom could have stood a little more cleaning, but it was tolerable. Comfortable beds. Dark enough to sleep. Quiet.
I didn't try the attached Indian restaurant (it smelled good, though), but I can say that the surrounding block had a handful of restaurants and lots of other businesses. It was safe. I never felt uneasy about staying there.
Overall, it was fine. Not in the most convenient of neighborhoods, but it is a quick drive to other parts of the city. Easy access to I-17. I would stay here again without hesitation if the rate were right and I were in the area again.
April 8, 2014