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Rated 3.7 out of 5 by 102 reviewers.
Rated 1.0 out of 5.0 by Poor Professionalism Terrible service when the room i booked well i advance was not available and then I was not compensated. October 14, 2014
Rated 5.0 out of 5.0 by MY STAY AWSOME TIME CANT WAIT TO COME BACK I ALWAYS HAVE SUCH A BLAST I TELL EVERYONE TO GO THERE October 13, 2014
Rated 4.0 out of 5.0 by Just OK nothing special Overall experience was just OK not what I was expecting from a Holiday Inn. I have had a better experience at other Holiday properties. October 5, 2014
Rated 4.0 out of 5.0 by Birthday All was good except I wasn't asked if I was an Priority Club member, I had to tell the desk clerk. And, after I did, I was not offered the complimentary items usually provided to me as a member, I had to ask again. October 4, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Good place to stay, convenient and clean. Fairly good value. Close to Metro September 27, 2014
Rated 4.0 out of 5.0 by STAFF WAS VERY HELPFUL AT NORTH PHOENIX I wish to commend Housekeeping staff members Laura September 25, 2014
Rated 2.0 out of 5.0 by Rude, Apathetic Staff I made my reservation on the app for a KING EXECUTIVE room and received confirmation. I got to the hotel and was told there was none available that I could only get a double bed. I told her I has reserved a king bed and she said, "sorry about that" very aloofly. At this point I had no choice but it take it as I was going to be charged either way since it was the night of my reservation. She sloppily wrote down the wifi password on my key envelope so I had to call down to clarify it and she was very annoyed that I was calling to ask about it. At checkout I brought up the fact about my room type not being available and how bummed I was about the experience. No sincere apology, or offers of solutions. This stay totally ruined my view of Holiday Inn and will not be staying at this brand anymore. September 20, 2014
Rated 5.0 out of 5.0 by Sincere Welcome to the Hotel The staff at this hotel is very welcoming. It was like coming home. It's always comforting to know someone is there to help you find your way in a new or unfamiliar area. The rooms and facilities were very clean and well-maintained. We'll definitely stay here again when the opportunity arises. September 20, 2014
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