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Rated 3.7 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Wonderful Experience From the time of our arrival to the end of our stay everything was perfect. The rooms were very clean and comfortable. The food at the Tandoori Times 3 Indian Bistro was great. Thanks to Molly for being so helpful and for wonderful customer care. February 11, 2014
Rated 3.0 out of 5.0 by Not taking care of reported problems. Door would not lock asked to get it fixed, they said it was fixed went back still was not working came back after the maids cleaned and the door was still not locking. There was a wet spot, spilled pop? outside of the door asked to clean it was not and we tracked it into our room. February 11, 2014
Rated 3.0 out of 5.0 by Don't plan in using the restaurant Don't plan on using the restaurant or the breakfast credits they give you with your room. 75 % of our stay the waitstaff did not show up and the cook was there by himself. The last morning we were there the cook refused to serve us and said its not happening today. He was overwhelmed being the only employee who showed up for work. Our $20 breakfast voucher per day was worthless. February 8, 2014
Rated 5.0 out of 5.0 by Good Night's Sleep Each time I visit the Phoenix area, I've chosen this Holiday Inn property because it is clean, friendly, quiet, in a good location, and is reasonable. February 8, 2014
Rated 4.0 out of 5.0 by Not bad This place is far from a lot of things. I don't mind that at all. This property is managed nicely. I accidentally booked a stay here last year, not knowing exactly where I would be. Due to the horrible drivers and permanent construction in the city, i was about 45 minutes from everything. I did not mind one bit. There is excellent recognition for being a IHG rewards member. Though far, there are plenty of things to discover in the area. Staff is excellent. Rooms look nice and feel good. I have already booked another stay here in a few weeks. February 5, 2014
Rated 5.0 out of 5.0 by Access to all Phoenix area and freeways Thank you for the great acomodations as the Music Choice Channels were available at this location. Just like a retreat. The staff did not hesitate to upgrade to a King Suite and we were grateful for that having travelled from Albuquerque that day. Since the freeways were close it took no time at all to get to Scottsdale for the Barrett Jackson! January 16, 2014
Rated 4.0 out of 5.0 by Nice hotel Beds very comfortable. Coffee not good. Poor quality coffee in room and reception area with powdered creamer,,ugg. Otherwise, staff very nice and hospitable. Good location and value. Didn't,t get to use pool, too cool outside. Did not use restaurant but heard it is delicious. Curry smell from the restaurant. Permeates 1st floor. January 14, 2014
Rated 5.0 out of 5.0 by Consistently Great Place to Stay This Holiday Inn is conveniently located for me on my business trip to Phoenix. The staff is always very welcoming, and the room is considerably larger than most hotels' rooms. My request of being far away from the ice machine and elevator made for a very quiet night's sleep. I highly recommend this H.I. property. January 2, 2014
Rated 5.0 out of 5.0 by Great Accommodations and Great Staff! We spent a week at this hotel and have almost nothing but good things to say about it. The room was excellent (except for pillows which were all too "fluffy" and "bulky" for us, which is our complaint nearly everywhere -- why can't hotels provide a variety of firmnesses instead all pretty much the same? Everyone does not like to sleep on square semi-bricks! And if you have a king bed, why can't king pillows be provided?) But the staff was all very responsive and pleasant and helpful (particularly Sam at the front desk). And we really enjoyed the morning breakfast in the restaurant each day. We met the morning chef, Vito, and the serving staff was all great and very pleasant. Food was quite good and there was a variety of things to choose from, which we were a bit apprehensive about since it was a restaurant specializing in Indian cuisine. We will likely stay here again if we are in town and in need of a hotel! December 31, 2013
Rated 5.0 out of 5.0 by Great week of comfort!! Comfortable bed, clean room, wireless internet access great, business room access a plus. will stay again!!! December 31, 2013
Rated 1.0 out of 5.0 by i would not. recommend this hotel The staff at this hotel was very rude and they double billed my credit card 3x nit to mention they charged me a 250.00 fee when i checked out for having my cat in the room they were not told they could bill thst to my card do not stay herevthe management is horrible. December 15, 2013
Rated 5.0 out of 5.0 by One Of The Nicest Holiday Inn Properties I have stayed in yet!! The staff and management at this property should be commended, from the great friendly team and management. This property looks brand new!! The room was incredible, I was very impressed the minute I walked in the door!! I would recommend anyone coming to Phoenix to stay at this property, they would not be disappointed at all!! Room is spacious, beds are comfortable, showers and bathrooms are great, and furniture is top notch!! December 13, 2013
Rated 5.0 out of 5.0 by You will like this place Good rooms and nice ambiance. The Indian restaurant attached is the best Indian food I have ever had. The breakfast is kind of boring though. No hash browns, just those potato cubes that restaurants serve when they don't have the skill to make shredded hash browns. December 11, 2013
Rated 4.0 out of 5.0 by Sam is an asset at front desk Sam at front desk was very polite and provided detailed directions to my destinations during my stay; excellent service December 10, 2013
Rated 5.0 out of 5.0 by Great friendly helpful staff. Will stay here again if I m in the PHX area. The staff we great. The food at the restaurant was great. November 3, 2013
Rated 5.0 out of 5.0 by Rested in Phoenix My stay was excellent. The room was very comfortable and was an excellent value. Service at breakfast was a little slow. Breakfast itself was satisfactory but not excellent. Overall, I had a great visit and would recommend this property. October 28, 2013
Rated 5.0 out of 5.0 by greatful an happy This hotel is beautiful ' I enjoyed my stay very much! Could not ask for more October 23, 2013
Rated 5.0 out of 5.0 by Honeymoon evening My husband and I had a really nice relaxing evening. The attendant was awesome - Sam! And, the kitchen allowed us to borrow a couple of champagne glasses (which we returned the following morning). Very nice memorable evening. Thanks! Mila October 16, 2013
Rated 5.0 out of 5.0 by Great Hotel!! I recently stayed at the Holiday Inn North Phoenix and must say that I really enjoyed my stay. The staff was very friendly and were always smiling. My room was very clean and comfortable. Also, the restaurant was delicious!! I would definitely stay here again. October 8, 2013
Rated 5.0 out of 5.0 by Best Hotel Stay Ever This hotel was very accomodating from the front desk staff, the housekeeping staff, and right down to maintnence. I was always greeted with smiles and politeness. The rooms were very spacious and the comfort level was out of this world. I will stay here again when I come back this way. I will also reccomend this hotel to everyone I know. October 7, 2013
Rated 4.0 out of 5.0 by Out of towners This location was relatviely easy to find, incredibely affordable, clean and stylish and generally great. The bed was stiff but to each their own mattress. I would definitely recommend this hotel to others planning a trip to Phoenix, especially if you are unfamiliar with the area. The only downsides: the front desk person on duty when we arrived took about 15 minutes to get to front to check us in and the parking lot near the pool is rather dimly lit and sort of scary at night. October 3, 2013
Rated 5.0 out of 5.0 by excellant rooms n friendly staff felt like home Excellent hotel clean rooms friendly staff good food good belly dancers on Friday n sat comfortable beds September 27, 2013
Rated 5.0 out of 5.0 by Great service Stayed there last week. - Nice property right off the freeway - Great and courteous front-desk staff - Elite status recognition and upgrade - Well maintained/ cleaned room September 23, 2013
Rated 5.0 out of 5.0 by Enjoyable stay!! Staff greeted me in a energetic way, made checking in a breeze, very clean room, comfortable king bed and all of the amenities. September 22, 2013
Rated 5.0 out of 5.0 by comfortable room n bed staff was real nice n helpful. The rooms are nice friendly staff. Clean rooms the restaurant on Fridays n Saturdays has belly dancers . If you haven't seen belly dancers u need to its better then going to strip clubs. You actually get to see real tasteful dancing.yes I difintly will be back at this hotel again. September 22, 2013
Rated 5.0 out of 5.0 by Wonderful Hotel I ejoyed every minute of my stay here, from the welcoming smile and greeting at check-in to the speedy departure process. The rooms and lobby are very clean, the staff is friendly, warm and are extremely accommodating. I would definatly say here again and will absolutely be recommending this hotels to my friends and family. Thank you!! September 11, 2013
Rated 5.0 out of 5.0 by Exceeded all expectations!! I travel frequently and have got to say that I was pleasently surprised with my stay from start to finish. At check in I was greeted with a warm welcome and smile by I believe the young ladies name was Kristin. My room was extreemly clean and comfortable. I am a stictler on cleanliness so the fact that I found nothing wrong with the room itself says alot! I also was very impressed with the restaurante. Both the food and service was great! I will definitley stay there again when I'm in the area and definitley recommend this hotel! If your looking for a clean, refreshing place stay in the north Phoenix area then this is the place to stay! September 9, 2013
Rated 5.0 out of 5.0 by no place like home Noo place like far as I'm concerned its my home away from home. .the staff is like family. .rooms are nice..I recommend this holiday inn to everyone that comes to Phoenix August 19, 2013
Rated 5.0 out of 5.0 by Very positive experience Check in and check out was fast and efficient. My room was quiet, and at my request was far, far away from the elevators and ice machine. The room and hotel in general were super clean. As a Priority Club member, I was offered a complimentary beverage when I first arrived. This will be my hotel of choice whenever I am in the Phoenix area again. August 16, 2013
Rated 5.0 out of 5.0 by Another great stay! Another great stay! Clean, comfortable, and friendly staff. Great price! May 25, 2013
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