Rated 3.8 out of 5 by 237
Rated 3.0 out of 5.0 Good hotel, a little outdated, parking lot inconvenient.
Upon arriving I couldn't find any parking for the hotel, so I parked in the structure next to the adjacent 'W' hotel. It turned out to be a shared parking lot. The pool was very small but the hot tub was decent. They let me go to the bigger pool at the other hotel. Bar service was good.
May 1, 2015
Rated 5.0 out of 5.0 by Scott12 Rooms are very comfortable
Team members are very friendly and helpful. The rooms are nicely decorated, and beds are very comfortable.
April 30, 2015
Rated 4.0 out of 5.0 by NickG123456 Good location
Convenient to downtown, clean room, used IHG reward points
April 29, 2015
Rated 5.0 out of 5.0 by jmljwest Everything was great
The only concern I had was the difficulty of finding parking as the signs to the parking garage where unclear.
April 27, 2015
Rated 4.0 out of 5.0 by Tnurse67 Room on top floor
Super staff! Great place to stay. My only comment is my room had a constant very loud noise coming from roof or next room. Like a generator.
But they stay, people, and facilities were superb!
April 24, 2015
Rated 3.0 out of 5.0 by EriGoJo Not the best HI experience.
Although the front desk attendee was new staff he was the best staff experience. Bert, a longtime staff, in the restaurant on the other hand was the absolute worst.
April 23, 2015
Rated 5.0 out of 5.0 by M&M2015 Very friendly staff and nice rooms
Very friendly staff and nice rooms. Had a great experience and would stay again. Only downside...need better coffee options. :)
April 16, 2015
Rated 5.0 out of 5.0 by LV Pride Holiday Inn Phoenix Downtown- North- a hidden gem
From booking our reservations, to check in, dining experiences and checking out- this had to be one of the best experiences we have had in a very long time.
The entire staff throughout the building was amazing, Anything we needed or asked for was taken care for us.
Front Desk Awesome
Resturant Staff- Awesome
Room Attendents- Awesome
We enjoyed our stay. Great Job!
We will see you all for Phoenix Pride in 2016
April 16, 2015