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Rated 3.7 out of 5 by 148 reviewers.
Rated 2.0 out of 5.0 by Terrible parking situation Room was nice but parking is terrible - there is a small lot in front of the hotel and if you are not lucky enough to get a parking spot there you will need to park in a garage around the corner and down the street from the hotel. Did not realize that there was no direct access from the garage to the hotel and you will have to walk down the street and enter a side door to the hotel. Overall Experience rating was because of the parking situation. October 22, 2014
Rated 5.0 out of 5.0 by best yet i only use holiday inn for business & this is the best yet nothing to much trouble staff are a credit to the chain .excellent desk staff ,excellent restaurant staff ,excellent hotel .i will be returning next time im in phoenix October 19, 2014
Rated 5.0 out of 5.0 by Spacious room with everything you need. Very comfortable and conveniently located. The staff was great. Hot breakfast buffet and nice pool. October 18, 2014
Rated 5.0 out of 5.0 by Best Downtown Hotel Great location, friendly staff, fast check in/out, and clean rooms. October 10, 2014
Rated 4.0 out of 5.0 by Comfortable room Just make sure you identify yourself as an IHG member and be sure to ask about your breakfast ticket October 9, 2014
Rated 5.0 out of 5.0 by Business stay My staff at this hotel was great. Stay was courteous and helpful. Breakfast was very hearty. My room a/c was very noisey and seemed to struggle to cool the room. I do not like to complain so I just delt with it since my company was paying for the room. Also it would have been nice to know that rooms on certain floors have microwaves. But to me these are minor issues. I would stay again. October 3, 2014
Rated 5.0 out of 5.0 by Great Service and room accommodation Great location, price. Staff were excellent in dealing with all guest. Room was very comfortable and quiet. October 1, 2014
Rated 5.0 out of 5.0 by Great Place to Stay in Central Phoenix Clean and comfy room, nice grounds and common areas. We will stay there again when visiting the area. September 30, 2014
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