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  • 1 888 HOLIDAY
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Rated 3.8 out of 5 by 199 reviewers.
Rated 2.0 out of 5.0 by 2/27/15 This hotel needs renovating. The neighboring room was watching TV and it was as if it was in my room. Ceilings are very low and stained. Just an old hotel that needs to be updated. There is no parking so they share parking with another hotel that is a good walk from the holiday inn and the parking structure is not good. Would have considered doing room service but there was nothing in the room indicating if they did room service or a menu or anything so I didn't eat there so can't speak to the food quality. Just not very impressed, a cheap motel would have been just as good for a lot less. February 27, 2015
Rated 5.0 out of 5.0 by Great service Great service and so close to so much, including light rail to get downtown February 27, 2015
Rated 4.0 out of 5.0 by a nice downtown property parking is an issue customer service is great love phoenix az February 22, 2015
Rated 3.0 out of 5.0 by Okay stay The A/C has been a common problem at this hotel. This needs to be resolved sooner than later. The breakfast buffet is great with choices but it's difficult to get attention from the staff if you would like a beverage like hot tea or soda. The parking is also another common problem at this hotel. There's never any room to park. If you get a parking at the front, you don't want to leave because you'll lose it. February 22, 2015
Rated 2.0 out of 5.0 by Parking space very inconvenient Lack of parking space staff really not involved in customer service cigarrete smeel in the room February 19, 2015
Rated 5.0 out of 5.0 by Great service. Wonderful stay. Staff was great and met all our needs. February 18, 2015
Rated 4.0 out of 5.0 by Helpful The hotel was what you would expect from a Holiday Inn, The staff however were great, friendly efficient and very helpful. Manny in particular was extremely helpful and pleasant. February 18, 2015
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