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Rated 3.7 out of 5 by 126 reviewers.
Rated 4.0 out of 5.0 by Really loved the breakfast Good lighting, newer decor, and floor-to-ceiling windows in the rooms. Useful desk and armchair. The heavy drapes block out the light well. My room wasn't cooling down. They put me in a new room with no problem. There is a type of central air system that doesn't seem to get as cold as an individual in-room AC, but my new room got down to 72-73 F, which is rather comfortable. Parking in front of hotel is very limited. There is a parking structure behind the hotel only a 1-2 minute walk. Close to lots of things in Phoenix area. Great breakfast buffet with 2 kinds of eggs (no egg whites), 3 kinds of breakfast meat, fruit, juices, breads, etc. There was even a small apple cobbler-type dish on the first day which was very enjoyable. Wish all hotel breakfasts were this good. Plus, very few hotels have a buffet as nice as this one. August 25, 2014
Rated 1.0 out of 5.0 by NO A/C! What hotel in the Phoenix metropolitan area has no air conditioning in the middle of monsoon season? Well the Holiday Inn in Phoenix Downtown-North fits the description. It was a miserable stay to say the least. I even had dinner in their restaurant in the lobby and the bartender had a fan blowing on her the entire time. Unfortunately, it was only blowing around hot air. The same held true for the A/C unit in my room. I did not sleep well at all. August 25, 2014
Rated 2.0 out of 5.0 by No parking rooms were clean The location is a bit scary at night and there is very few parking spots at the hotel. You have to park behind the building at night and walk back not safe!! There was NO internet service any where in the hotel that was very frustrating. The rooms were clean! August 24, 2014
Rated 5.0 out of 5.0 by wonderful stay My experience was wonderful. I was in Phoenix to drop off my son at Grand Canyon Univ and it was recommended by the school to stay there. After a long drive from Los Angeles to Phoenix, the comfortable bed, spacious room and wonderful staff was such a welcomed comfort. August 23, 2014
Rated 4.0 out of 5.0 by Great Hotel and Staff The hotel is great and the staff is very nice. However the only complaint I have is that the A/C worked well the first night and the other 4 nights it did not work well at all. August 14, 2014
Rated 5.0 out of 5.0 by Extremely welcoming front desk personnel The men at the front desk were both welcoming and informative. The even exceeded the required guest treatment by calling my room to inquire as to whether everything was as expected and to ask whether there was anything I needed. August 14, 2014
Rated 4.0 out of 5.0 by Not So Bad Room, hallways, grounds were very well maintained. vending and ice machines all worked. Staff was great. Only issue was connecting to the internet. it didn't like our ipads and iphones, or our windows 8 laptop or tablet. Cant say it wouldn't work with anything else, but sure didn't like our combinations of technology. YES, great place for the money, great location also. Lots to see and do around the neighborhood. August 8, 2014
Rated 4.0 out of 5.0 by Company event with numerous rooms. Had some confirmation modification mix ups but the staff went out of their way to get it corrected and get everyone accomodated. Kudos to the staff, especially Manny. Great job turning it into a positive for everyone. Awesome food in the Soleil Bistro. August 7, 2014
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