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  • 1 888 HOLIDAY
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Rated 3.8 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Great Very comfy. Traveled from MN and very tired! Couldnt have picked a better place! January 26, 2015
Rated 5.0 out of 5.0 by Personalized Service The best part of our stay at the Holiday Inn Downtown Phoenix was the caring, attentive staff. We were always warmly greeted as we came and went. Every morning at breakfast, the waiter asked about our preferences and wished us a good day. It really made us feel like we were coming home during our six-day visit to Phoenix! January 26, 2015
Rated 5.0 out of 5.0 by Comfortable stay, very friendly staff Stayed here one night after flying for 10 hours. The staff were friendly and swift in getting me to my room. The room was clean and comfortable, with a nice temperature. I appreciated the staff checking in a bit later to see how everything was in the room. There was a slight problem with other guests smoking, which the staff attempted to address. The manager was apologetic and expressed he would continue to investigate the matter. Otherwise, the buffet breakfast was very nice and the service was excellent. I would recommend staying at this location. January 22, 2015
Rated 5.0 out of 5.0 by Good Staff and comfortable stay Good hotel. It is located about 3 miles away from the convention center. January 22, 2015
Rated 4.0 out of 5.0 by Great place No complaints, great location and place to stay. The staff was very friendly and accommodating. I would highly recommend this hotel. January 20, 2015
Rated 4.0 out of 5.0 by Comfy and nice The staff is great and the rooms are comfortable. The building looks its age and the air conditioning/heating system is very loud. We turned ours off but the room got a little stuffy. Fortunately, it was a cool night in January so we did not swelter. January 15, 2015
Rated 5.0 out of 5.0 by 5 terrific nights to start off 2015! We enjoyed everything about this hotel. The beds were comfortable, the rooms clean and attractive, the view from our room was captivating, the breakfasts hot and wonderful. We travel frequently both in this country and others and feel that this is one of the best included breakfasts we can remember. It included scrambled eggs, bacon, ham, sausage, potatoes, oatmeal, sometimes pancakes or waffles, cut fresh fruit, bagels, English muffins, a nice juice selection, among other choices. The tables were cleared as soon as someone left and made clean and ready for the next diners. The front desk staff was wonderful and helpful in all ways. They answered all of our questions about Phoenix, about directions, where to park, etc. with a smile and accuracy, all of this at a very good rate. We booked directly through the hotel's front desk. They were able to honor all of our requests - quiet room, view, away from elevator. We were very impressed with this hotel and will definitely be back the next time we are in Phoenix. January 13, 2015
Rated 5.0 out of 5.0 by Wonderful mini vacation The staff is courteous and consistently works for the visitors comfort. The room was amazing, food and service in the resturant and bar were impeccable January 6, 2015
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