Rated 5.0 out of 5.0 by DeeDee21 Great Stay
Hotel is great, staff is friendly. Wonderful place to stay.
June 14, 2013
Rated 5.0 out of 5.0 by Giffy40 Very Pleasant Suprise!!
Our 3/night stay was an excellent experience. The room while not brand new, was clean, quiet and comfortable. We were really alarmed before we arrived because of all the terrible reviews we read on TripAdviser while driving to Pigeon Forge. (Almost cancelled our reservation) The staff was pleasant, helpful and responsive to our requests. The hostess of the restaurant was helpful as well. Provided directions and info on "what to see and do in Pigeon Forge and Gatlinberg",
Restaurant breakfast food was fresh, hot and reasonably priced. Service was pleasant and efficient.
Public rest rooms on the main floor were immaculate.
Our recommendation don't listen to TripAdvisor - give this Holiday Inn a try.
June 11, 2013
Rated 4.0 out of 5.0 by dd74 beautifully decorated lobby and nice room
the grounds, lobby, pool area and restaurant are very nicely decorated as was the room. bed was comfortable and the flat screen tv was appreciated.
my only complaints are that the room was at the far end of the building making for a long walk from the elevator (we were on the 5th floor, no elevator at that end, only stairs) and the lady at the desk seemed somewhat indifferent and never mentioned any amenities, although the lady greeting at the restaurant was very nice and friendly.
June 11, 2013
Rated 5.0 out of 5.0 by mofo pigeon forge holiday inn tn
great experience nice clean hotel, poolwas clean and heated and hot tub also.rooms great and customer service excellent
June 10, 2013
Rated 1.0 out of 5.0 by Biggen OLD
I cant believe I used my points at this hotel, I stay in Holiday Inns all over the US and this place cant be compared to the nice hotels I generally stay at. The ice machines didnt work, the beds were old and very uncomfortable and the the bathrooms were outdated and the cleanliness ??? Wow!!! I cant believe I spent my points at this location !!!
June 9, 2013
Rated 5.0 out of 5.0 by BEM428 beautiful hotel, great pool
STAFF WAS VERY ACCOMODATING EVERYTHING WAS CLEAN AND WELL MAINTAINED, WOULD DEFINITELY STAY THERE AGAIN.
May 31, 2013
Rated 3.0 out of 5.0 by YouOnlyGetMeOnce Too expensive for a mushy bed
The off season rate was far too high for a bed that felt old and mushy. When I told the desk clerk the next morning, she nodded as if to say "I know" but offered nothing. I would have thought that she would have said "let me get a manager..."
May 21, 2013
Rated 5.0 out of 5.0 by whizkid1 Home away from home
This is our home away from home when we come to Pigeon Forge. My wife and I spent our honeymoon here 15 yrs. ago and we stay here every time we visit. The restaurant inside is very nice and we love the breakfast buffet. There are 6 in my family and the price fits my budget. The indoor pool is very nice and my kids love the waterfall. The front desk personal and housekeeping staff is very nice and friendly .They are always quick to get anything that we may need. We also like that there is now a brand new Cheddars in front of the Inn, so if we want we can walk to a place for lunch or dinner. This is our home away from home!!!
May 17, 2013