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Rated 4.0 out of 5 by 263 reviewers.
Rated 2.0 out of 5.0 by Most uncomfortable bed ever slept in Guest room was very outdated and not what we are accustom to at a HI. Bathroom and bed were the worse. Will not stay here again. August 25, 2014
Rated 5.0 out of 5.0 by Pigeon Forge Holiday Inn we had a wonderful time in Pigeon Forge lots of fun, and we felt safe in our rooms, will come back again soon, best place to stay in Pigeon Forge and we have been several times over the years August 24, 2014
Rated 5.0 out of 5.0 by service, location,cleanness My wife and I have been staying at Holiday Inn for over 25 years and do not even consiter any other. We always know that we get the best from Holiday Inn where ever we go. I will driver out of my way to stay at Holiday Inn because of the quality of the service, cleanness and the personel that work there. I can always depend on the service and help with information about the area that we are at. August 23, 2014
Rated 4.0 out of 5.0 by Great service and comfortable bed I was pleasantly pleased to walk into the Holiday Inn at Pigeon Forge to see such well appointed areas in the main entrance, restaurant, and swimming pool areas. The check in procedure was handled professionally with a quick check-in and assistance in answering any questions about the directions that we had for visiting the near-by attractions. Our location to the attractions was perfect and the hostess directed us to the Trolley System that runs from this location to most stops at the attractions we were visiting-saving us parking expenses and the frustration of parking. We exhausted ourselves with Dollywood, Gatlinburg, and Cade's Cove for two days and knew at the end of each day of touring that we had a comfortable hotel to return to. Thanks Holiday Inn staff at Pigeon Forge, Tenn. P.S. The only reason I rated at 4 on the Overall Experience is that the hotel needs to be refreshed which only says there are signs of wear on the bathroom fixtures, carpet, and paint, time for remodeling Holiday Inn! August 21, 2014
Rated 5.0 out of 5.0 by Dark Room,quietness from the outside world. Rooms were clean, beds comfortable. I travel with a mini black light. I also usually have trouble sleeping with light peeping trough curtains an doors. Slept like a baby. Hall ways were a little too warm for my comfort. No mixed drinks served . August 21, 2014
Rated 5.0 out of 5.0 by Awesome Room Miniature Bathroom Loved this hotel. Elegant entrance and lobby! Beautiful place and wonderful room. However the bathroom was so tiny, we had to go in sideways to be able to close the door. Also there was no exhaust fan so everything fogged up. Otherwise we loved this Holiday Inn and its proximity to attractions and restaurants. Breakfast was great, but wish it was free, like many other places offer. Staff was friendly, courteous, and helpful. August 20, 2014
Rated 2.0 out of 5.0 by dated and dirty rooms The lobby is very nice but is not indicative of the sleeping rooms. The sleeping rooms have stains on the walls and carpets. The bathtub was chipped and cracked and stained. August 20, 2014
Rated 5.0 out of 5.0 by Nice Hotel! Nice hotel, staff was friendly and rooms were nice and it was locates close to many things. August 19, 2014
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