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Rated 4.0 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by food dissapointed no breakfast served!! The stay was great liked the pool very well August 27, 2014
Rated 5.0 out of 5.0 by Visiting Smokey Mountains I was driving from Washington DC to visit Smokey Mountains and ended up booking a hotel stay at Pigeon Forge instead of Gatlinburg and must say that was a better decision. There is much more to do in this town and the price of the hotels are cheaper. Holiday inn at Pigeon Forge is a really nice place and I thoroughly enjoyed my stay. August 26, 2014
Rated 2.0 out of 5.0 by Wrong sized beds and inferior service I booked 2 Queen beds and our room had 2 full. We stayed 6 nights and was placed on the 5th floor and the far end. I booked ahead of time and was told upon arrival this was the only room left. Only 1 dryer worked. Was told continental breakfast was included. It was for $10. Then one day they didn't even have that. Only half the jets worked in hot tub. My blue silk pillow case was stolen. (They found and mailed back to me) The air conditioning was mediocre. One desk staff was rude. Some days we didn't get clean cups or supplies in our room. Not enough outlet plugs. My husband and I are platinum members and this is the worse service We ever received at a Holiday Inn. DISAPPOINTED! August 25, 2014
Rated 2.0 out of 5.0 by Most uncomfortable bed ever slept in Guest room was very outdated and not what we are accustom to at a HI. Bathroom and bed were the worse. Will not stay here again. August 25, 2014
Rated 5.0 out of 5.0 by Pigeon Forge Holiday Inn we had a wonderful time in Pigeon Forge lots of fun, and we felt safe in our rooms, will come back again soon, best place to stay in Pigeon Forge and we have been several times over the years August 24, 2014
Rated 5.0 out of 5.0 by service, location,cleanness My wife and I have been staying at Holiday Inn for over 25 years and do not even consiter any other. We always know that we get the best from Holiday Inn where ever we go. I will driver out of my way to stay at Holiday Inn because of the quality of the service, cleanness and the personel that work there. I can always depend on the service and help with information about the area that we are at. August 23, 2014
Rated 4.0 out of 5.0 by Great service and comfortable bed I was pleasantly pleased to walk into the Holiday Inn at Pigeon Forge to see such well appointed areas in the main entrance, restaurant, and swimming pool areas. The check in procedure was handled professionally with a quick check-in and assistance in answering any questions about the directions that we had for visiting the near-by attractions. Our location to the attractions was perfect and the hostess directed us to the Trolley System that runs from this location to most stops at the attractions we were visiting-saving us parking expenses and the frustration of parking. We exhausted ourselves with Dollywood, Gatlinburg, and Cade's Cove for two days and knew at the end of each day of touring that we had a comfortable hotel to return to. Thanks Holiday Inn staff at Pigeon Forge, Tenn. P.S. The only reason I rated at 4 on the Overall Experience is that the hotel needs to be refreshed which only says there are signs of wear on the bathroom fixtures, carpet, and paint, time for remodeling Holiday Inn! August 21, 2014
Rated 5.0 out of 5.0 by Dark Room,quietness from the outside world. Rooms were clean, beds comfortable. I travel with a mini black light. I also usually have trouble sleeping with light peeping trough curtains an doors. Slept like a baby. Hall ways were a little too warm for my comfort. No mixed drinks served . August 21, 2014
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