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Rated 4.0 out of 5 by 218 reviewers.
Rated 4.0 out of 5.0 by Noisy Air Conditioner The hotel is in an excellent location. I like the fact that is was off a little from the main road. We were warmly greeted when we arrived. The main lobby is nicely decorated and there is a feeling of elegance when you first enter. This hotel however needs to invest and update their air conditioners in each room. I have seen compliants from other hotel guest about how noisy the air conditioner is. This news is not new to this hotel. We had to run our air conditioner really high and get the room super cold and then just turn the unit off all night. If it ran throughout the night the noise would wake you up throughout the night. For that reason, I probably would not stay at this hotel again. Everything can be excellent, but if you can't sleep it's not worth it. July 18, 2014
Rated 4.0 out of 5.0 by over all thoughts First time stay, front desk did not tell me about the breakfast options! The elevator was Full of hot air! Can you please put some type of A/C or at least Pump Fresh Air in? July 14, 2014
Rated 5.0 out of 5.0 by memorable 4th celebration This is our third time staying here. The location is perfect to dollywood, patriot park and much more. Inside pool is perfect even during rainy or snowy days. Free morning breakfast helps make this stay even better. Rooms have always been clean and staff is always friendly. Plan to stay again soon. July 9, 2014
Rated 2.0 out of 5.0 by food restaurant very bad service restaurant very bad service had plenty empty tables and still had to wait 30 minutes before being seated. we were there 3 days had to wait all 3 days because breakfast was included in the price we paid. Very horrible place to eat breakfast. We stayed first floor and the hallway carpet very dirty and stained up. price was high but expected because there on july 4th......I think I will check around for better place to stay next time,,,, July 9, 2014
Rated 5.0 out of 5.0 by YES! STAY HERE!! Well, we checked into the wrong hotel and Angie the front desk staff was Awesome! She was able to cancel our reservation at a different Holiday Inn and reserve a room at the current location. This was extremely helpful to us since we had booked a hotel at a different hotel and we just could not stay there. So we came to this Hotel tired and frustrated and from the first last minute call into the 1800 number we had amazing service. July 4, 2014
Rated 5.0 out of 5.0 by Great stay! All was great for our 3 day stay. The BEST pillows ever! Will definitely stay again and recommend to others. July 1, 2014
Rated 5.0 out of 5.0 by good every thing was good .I have been holiday inn before My early age I used to work at holiday inn at niagara falls new york.Ido l do like stay in holiday inn .I know the holiday inn standard, June 30, 2014
Rated 4.0 out of 5.0 by Comfortable bed Loved the large Family room, great space, great location. Only wish there was complimentary breakfast but very nice place to stay. June 26, 2014
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