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Rated 3.9 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Celebrated 60th Birthday Had a couple of very pleasant prior stays so my wife and I decided to celebrate my 60th birthday at this facility. Breakfast on my birthday was made even more special by our waitress (Sheri) who could be a trainer for waitresses. While taking my order she discovered (with my wife's help) that it was my birthday. She really provided great service during our meal. When we finished our meal Sheri returned to our table with balloons and a note scribbled on register tape folded like a card. The note read: 'Roses are red, violets are blue. It's your birthday and I'm so glad I met you'. In the inside it read: 'Have a wonderful birthday. Your Holiday Inn Waitress'. I have never had that experience before and it made the rest of my visit even more special. August 18, 2014
Rated 5.0 out of 5.0 by Very Nice! We stopped here on our way home from a long vacation out of state and it was a very nice stay! The hotel seemed to be very nice and clean, and the pool was quite enjoyable and warm! It's conveniently located next to a Cheddar's restaurant, so you can even walk there to eat if you want. August 18, 2014
Rated 1.0 out of 5.0 by VERY UNCOMFORTABLE THE BED WAS UNCOMFORTABLE THE AC FAN UNIT MADE NOISE THE TOILET WAS UNBELIEVEABLE, I HAVE NEVER SAT ON ONE SO CLOSE TO THE FLOOR, PARTS OF MY BODY TOUCHED THE WATER IN THE BOWL. FOR DINNER I ORDERED THE FISH PLATE FOR MY PARTNER AND SHE GOT THE SHRIMP DINNER, I TOLD THE WAITER AND SHE SAID I ORDERED THE SHRIMP, DID NOT ARGUE WITH HER. HAD A FREE BREAKFAST THE NEXT MORNING, LEFT EARLY AND WENT TO McDONALDS TO GET WHAT I ORDERED. WOULD NEVER RECOMMEND THIS MOTEL TO ANY ONE. August 18, 2014
Rated 2.0 out of 5.0 by Old old and old...do not recommend This hotel will trick you. Lobby looks great, outside appearance looks great...rooms NO. They are so old, our room stunk...I felt like I was in a extremely old college dorm. I could see daylight through the door seal. I could not believe what we paid for that room. Highly disappointed and would never ever recommend this location nor would I be apt to stay in another Holiday Inn anytime soon because of this experience. August 18, 2014
Rated 5.0 out of 5.0 by Great Place by the Smokies! Booked this hotel sight unseen and we were not disappointed! Nice place to stay, close to the smoky mountains! August 15, 2014
Rated 4.0 out of 5.0 by Bathroom out of date and wore out Room was nice but the bathroom was terrible the tub was patched in several spots and the door on inside was falling apart August 14, 2014
Rated 2.0 out of 5.0 Not what I expected It is right in the middle of town, so if you are looking for that it is great. The rooms have not been updated in a while. The only thing that has been updated are the TVs. The mattresses are thin and not very comfortable. Overall if you are just looking for a place to rest while you visit this area, it is fine, but definitely not the best. August 14, 2014
Rated 2.0 out of 5.0 by Family needs money If your traveling with your family bring money for breakfast. Two of you will eat free, everyone else pays full price. Completely different than what I'm used to from Holiday Inn. August 14, 2014
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