Rated 4.0 out of 5 by 581
Rated 2.0 out of 5.0 Beautiful Hotel building, average rooms.
Rooms looked Ok but a problem with the heater as explained earlier. Overall stay was unpleasant to say the least, when you don't sleep, you aren't very happy.
November 28, 2015
Rated 4.0 out of 5.0 Nice clean hotel
We stayed here for one night, just a weekend getaway
to Dollywood and to see the Christmas lights.
The hotel exterior and lobby are well maintained, nice parking lot with plenty of space.
The lady at check in was very courteous, gave us an excellent recommendation for dinner.
We were warned about a frat party going on, but we never heard any noise, the rooms seem well insulated.
The room was adequate, large enough and clean, but extra outlets are few and far between. I like to charge my phone on the nightstand but i had to leave it on the desk, out of reach. I know this is subjective but the mattress was too soft, not enough support. The pillows seemed lumpy. Perhaps it was just this room?
All in all i would stay here again, better than average hotel.
November 28, 2015
Rated 4.0 out of 5.0 by jwd15 sleep quality
pillows too soft
air conditioner loud and I turned it off room type was ok for sleeping
November 26, 2015
Rated 1.0 out of 5.0 by tyler1234 Worst Hotel Ever!!!
Lets just say this was the first time I ever called the cops in my life. .They were having a frat party in the hotel. Guest services nor management did anything about it and told me I just needed to call the cops. So I did.
November 25, 2015
Rated 5.0 out of 5.0 Great Hotel Stay
Stayed three nights and every morning my room was clean and they even organized all our mess! Staff left a note on our night stand. Little details go a long way. Bring your own power extensions though as they have very little outlets.
November 21, 2015
Rated 2.0 out of 5.0 by Siss815 Disappointed with the Room
The condition of the room was disappointing. Stains on the carpet, the chair, the couch, the ceiling. Bathroom was a bit of a mess as well. The room appeared to be surface clean, for the most part, it's just the feeling you get when you see the stains and whatnot that makes you not really want to sit down on anything. Disappointed. The staff, however, was friendly and provided outstanding service.
November 20, 2015
Rated 4.0 out of 5.0 by Altria Good/Average
Room and bathroom dated. Could use some updating. Bed & pillows old and bathroom towels were ruff.
Staff was friendly and helpful.
Overall stay was good.
November 19, 2015
Rated 4.0 out of 5.0 by Preds15 Nicely kept older hotel - could use some updates
This hotel has been around for a while. It is clean but is due for some updates.
November 17, 2015