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Rated 4.0 out of 5 by 384 reviewers.
Rated 4.0 out of 5.0 by Comfortable Bed and Nice Common Areas We enjoyed our stay here! Comfortable beds for us and the kids and nice common areas throughout the hotel. February 26, 2015
Rated 3.0 out of 5.0 by Began with promise, but promise stayed in the lobby The lobby of this hotel is grand, the customer service second to none. Unfortunately, the room left something to be desired. Outdated, bubbling toilet seat, heating did not work properly, and bathroom door lock held together around the wood frame by two screws that should not be there. February 25, 2015
Rated 5.0 out of 5.0 by Comfotable bed The bed was so comfortable, I loved it. We also had such a nice time in the pool area. February 25, 2015
Rated 4.0 out of 5.0 by Pigeon Forge The room was comfortable. The pool was nice. The front desk was average. February 22, 2015
Rated 2.0 out of 5.0 by Underwhelming My family chose this holiday inn because of ammenities February 22, 2015
Rated 4.0 out of 5.0 by Great Staff and Awesome Indoor Pool This was a great hotel the staff was very nice and gave recognition of my platinum status. The pool area was awesome and the water was heated perfectly. The only thing I noticed I had room 439 and the Bathroom door was cracking at the bottom, it was in need of some repair other that it looked like everything else had been updated recentl. I would recommend this Hotel and the location was perfect February 20, 2015
Rated 5.0 out of 5.0 by Home away from home This is an excellent place to stay if you want attentive staff! Food is excellent for breakfast...hot and fresh! Elevators a bit slow....bed one of the most comfortable I've stayed in. February 20, 2015
Rated 5.0 out of 5.0 by Beautiful hotel! We loved our stay at this Holiday Inn. The place is well-kept and inviting, offering many cozy spots to socialize with friends. My only complaints were the fact that the bedding was rather light and there were no extra blankets to be found; and the heat/ac vent was filthy and in desperate need of a good vacuuming. That being said, we would definitely stay at this hotel again. February 20, 2015
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