Rated 4.2 out of 5 by 300
Rated 3.0 out of 5.0 Have had better stays
I have stayed at this location a few times in the past and felt this was not the best experience. While most of the front desk associates were pleasant, I did not get a "warm" feeling from most. Only one seemed to be friendly and not all business. The refrigerator was set so cold my salad and wrap actually froze and I couldn't eat it. Unfortunately, the other guests were not very respectful of not making noise both in the late evening and morning. Naturally this is not the fault of the hotel, but is part of the total experience and having to listen to doors slamming over and over when trying to sleep is not pleasant. The toilet needed to be flushed numerous times before paper would flush. One morning the TV service for local channels (news/weather...) went out. While the front desk offered to send someone up, we were in the process of dressing and didn't want someone coming in the room. The beds and bed linens were very comfortable. Housekeeping was acceptable but I have had more thorough experiences. The bartender, Joe, was very friendly.. We did not eat in the restaurant so no comments on that. Another guest's bill was placed under my door which bothers me tremendously because of privacy issues. In addition, their rate was lower than mine and when I inquired at the desk was told, pretty cut and dry, that it was a group rate. While the rates are reasonable, I don't know that I would stay here again.
January 28, 2015
Rated 4.0 out of 5.0 by caltoo Harsh lighting
My stay at this hotel was acceptable. The only issue that I had was the lighting in the room. As all IHG hotels use the same fluorescent bulbs, this location does not have lamp shades that mute them down and provide a warmer feeling to the room. the lamps in this hotel room created a harsh and overly bright feeling as if being in a sterile hospital. Very uninviting.
January 24, 2015
Rated 5.0 out of 5.0 by nickik Nice
nice place, a little expensive for the size of the rooms. the front desk people were so nice, rooms were decorated well but not much room to move bc of the furniture
January 22, 2015
Rated 5.0 out of 5.0 by Missy0214 Nice hotel
Nice clean rooms! Hotel staff was courteous. Will definitely recommend this hotel.
January 21, 2015
Rated 1.0 out of 5.0 by AnnieMae728 Terrible experience.
As stated earlier, this was an awful stay and because if that, we left a day early. This Hotel needs a real reality check. I will say however, the bartender/waitress (woman) was super friendly and awesome!!!!
You gave no help, no apologies, and charged more than usual. We deserved some kind of consolation.
January 18, 2015
Rated 5.0 out of 5.0 by chefglenn staaf and facility
The staff and accommodations were a wonderful. The room was well appointed and very clean
January 16, 2015
Rated 5.0 out of 5.0 by SMesh Holiday Inn Plainview
The room was clean and quiet. The staff was welcoming and friendly.
January 15, 2015
Rated 5.0 out of 5.0 by ID80 Recommended
Very nice staff.
The room was spacious and very clean.
Bed and pillows very comfortable.
Too bad the windows face the corridor.
Overall was a very pleasant stay.
January 14, 2015