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Rated 4.4 out of 5 by 130 reviewers.
Rated 4.0 out of 5.0 by Nice place This is a nice and comfortable place to stay. The staff was very friendly December 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and Pillows At 6'8" and about 300 lbs. a good solid bed and nice firm pillows makes for a good nights rest. The fact that the King Size room came with a mini fridge and Micro wave made it even better. I like the oversized pillows better than the smaller one you get at some hotels and like I said the refrigerator helps you keep things cold. I'd recommend this hotel December 14, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, loved frig and microwave in room We loved the pool and hot tub. Very clean and just an overall great place to stay. Would have liked to have gotten the employee discount, but the weekend after a holiday was blacked out, and hotel booked up fast. Staff very accommodating and friendly. December 8, 2014
Rated 5.0 out of 5.0 by good place to stay for business trips I stay here often for business trips, close to highway and downtown. November 28, 2014
Rated 3.0 out of 5.0 by Adequate but lots of noise and poor night's sleep In staying recently in the Plattsburgh Area, we got into town late so wanted to get a good night sleep and head to a funeral service in the AM. The Hotel staff were friendly, hotel room was clean and breakfast was adequate but the amount of noise late into night was not so pleasant. There were several HS/College basketballs teams staying at the Hotel and they were running up and down the halls and pretty much had free run of the entire hotel. There was debris in the hall and a lack of coaches/supervisors and hotel staff around to monitor there behaviors. I had to call the front desk around 11:30 to tell them about the situation which there were already aware. The said they would address it but it continued for another hour and a half. We had to turn up the fan on high so the kids could sleep. Anyway, will think to inquire about the location of the room and if there are teams staying at the hotel if we are ever so inclined to stay at this property again and would recommend the same for future guests. The GM did email me back after I emailed my feedback and offered me a some points toward future stays so I guess I was overall indifferent but would probably have to be enticed a bit more to stay in the near future. November 28, 2014
Rated 5.0 out of 5.0 by Another great Stay I stayed while visiting some friends in the next town over, for a benefit dinner. Check in was fantastic, I was greeted as an IHG rewards Platinum member. I was offered a complementary beverage or points as my welcome amenity. What a treat! I chose the points. The room was great, nice and comfortable; very spacious. Nice and relaxing. The pool was excellent even the hot tub made my stay. Most certainly the best way to end the evening! I had a quick breakfast and was on my way! Thank you for another great stay! November 27, 2014
Rated 4.0 out of 5.0 by Hot tub out of order! Overall, it was a good experience but we did want to enjoy the Hot tub and Pool area. We took a dip in the pool but the Hot tub was out of order! :( November 20, 2014
Rated 5.0 out of 5.0 by Great service. Vewry professionbal staff I stayed at this hotel for 8 nights and the staff was very helpful and professional. The room was clean and comfortable and room service was quick and efficient. November 14, 2014
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