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Rated 4.4 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by They go out of their way! Checked in and had to check out the following day. Check-in and check-out was swift and pleasant. Upon my return home I called the Hotel to find out if it was possible to find out how many check-in days I had for 2014 for income tax reasons. The receptionist told me she would count them up and email me the result, which she did 3 hours later the same day. No problem is ever too difficult to solve at the Holiday Inn Plattsburgh, NY. It is always a pleasure to stay there. January 21, 2015
Rated 5.0 out of 5.0 by Excellent staff and service I had stayed many times at Plattsburgh Holiday Inn and the hotel is clean,nice and the staff is very friendly. January 15, 2015
Rated 3.0 out of 5.0 by Average Place to stay I stay at a lot of Holiday Inn due to my work. I've stayed at the one in Plattsburgh, NY; Burlington, VT; Montreal, QC; & Clifton Inn, NY to name a few. The one in Plattsburgh, NY impressed me the leased. For one the breakfast in pretty much nonexistent. The free breakfast included a few bagels, muffins, cereal, and some expired yogurt. The "Hot" breakfast was extra. Every other Holiday Inn has offered free eggs and one or two meats. The Juice machine was already broken. On top of that my omelet was cooked in a pile of charcoal, because it was half black and yellow and was tasteless. The potatoes weren't any better. The room was average, but the lighting could have been better. January 14, 2015
Rated 4.0 out of 5.0 by Great Service The service was great Staff seem happy for working on a holiday. I was not very happy with the free breakfast January 2, 2015
Rated 5.0 out of 5.0 by relaxing and comfortable All the staff very helpful and polite in all areas from check in right through to check out. Comfy bar area with kind and polite bar man. December 30, 2014
Rated 4.0 out of 5.0 by Great value for a one night get-away - Extremely friendly staff - Comfortable room - Great value for the price - Great location! Close to all shopping - Maintenance staff should double check doors for squeaks. December 28, 2014
Rated 5.0 out of 5.0 by Great experience You have great personel there. Mr Allen is wonderfull he make feel at home. He told us Wellcome home. The pillow are all too thick for me and my mother. We have to sleep on towels. But they are o.k. for my tall boyfriend. Will it be possible to have tow type of pillow, some thick and some less thick? we will go back there for sure. Thank you. Johanne December 22, 2014
Rated 5.0 out of 5.0 by Exce4llent service, very comfortable This Holiday Inn is a fantastic hotel. The level of co-operation between hotel staff and its guests is superb. It is always a pleasure to stay at the Holiday Inn Plattsburgh, NY. December 19, 2014
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