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Rated 4.3 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Great nights sleep The bedding and pillows were great. We had a great stay. Everything was neat and clean. We have stayed here a few times when visiting the area and find Holiday Inn comfortable and up to our standards when traveling. September 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Plattsburh Great place to stay whien I travel to the area. Thank you. September 3, 2014
Rated 4.0 out of 5.0 by Elevator Directions to the elevator from Reception were unclear; directions were not signed, and there was nothing but a button to show it was in fact an elevator. Breakfast was average. It did not resemble the magnificent, full-colour poster displaying breakfast, and - my first experience in any hotel ever - all the plates, dishes and utensils were plastic. I was very disappointed. September 2, 2014
Rated 5.0 out of 5.0 by Room was what I normally expect i kike this hotel for it's proximity to Canada as i make frequent business visits in Montreal. The hotel staff were very accommodating and helpful with the questions i asked of them August 30, 2014
Rated 3.0 out of 5.0 Improvments Please improving my comments. I stay in this hotel because close for my working area. August 29, 2014
Rated 5.0 out of 5.0 by Holiday Inn Stay I stood at this hotel due to college was starting for my daughter. I found the hotel to be very clean, courtsey and up scale. i would definetly come back in the near future. my only complaint was, I was expecting complimentary breakfast to be more like breakfast. beads, bagels, and coffee is not considered breakfast to me. I have stayed at other hotels, and recieved much better service. I did on the other hand had to buy my own breakfast due to the the complimentary was insufficent food for myself. August 28, 2014
Rated 5.0 out of 5.0 stay everything went great except for a loose faucet in the bathroom. August 26, 2014
Rated 4.0 out of 5.0 by Comfy room, overall pretty good The room was comfy, and the bed was piled with a plethora of pillows, which I appreciated. Staff members were friendly and helpful. My only complaints are as follows: the bathroom has no exhaust fan, and therefore, the room gets extremely steamy - it's impossible to use the mirror in that case, so I ended up using the mirror in the little entry hallway of the room. My biggest complaint, however, is that the room actually did not lock! I only realized this as I was checking the door just before check out. The door did not lock when pulled shut, which means I spent my entire stay with an unlocked hotel room - not good. Fortunately, nothing bad happened. I feel very fortunate but am irritated that this would happen in a fairly nice hotel. I probably will not be returning to the Holiday Inn Plattsburgh anytime soon. August 26, 2014
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