Rated 4.1 out of 5 by 37
Rated 5.0 out of 5.0 by algonz67 review
manager sam was extremely caring and considerate. was my best stay for the year, I did not like the restaurant competing with continental breakfast, I live on road and depend on this perk so when restaurant causes continental breakfast to be mediocre it is not good for me. in all I don't think I could find another holiday inn that could compare.
September 6, 2013
Rated 5.0 out of 5.0 by julie83113 staff accomodating
Our family and friends reserved a block of rooms for our son's wedding. Front desk staff were very accomodating, checking guests in quickly so that they could leave for reception. Also they were helpful, storing gift bags to distribute to our guests upon checkin especially in comparison to another hotel in the area where a block of rooms were reserved but they couldn't locate several rooms even with a reservation confirmation #. (But I won't mention which hotel chain )
September 5, 2013
Rated 2.0 out of 5.0 by tirt31 Wasnt anything special....
I usually stay at this hotel, but I doubt I will
again the whole floor I stayed on stunk like
cigarettes & could smell it from my
room though it was nonsmoking, the
rate was ridiculous for midweek & the priority member
snack bag is a cheesey joke, the bar only has cheap low grade wine, the breakfast is a diabetics nightmare.
August 26, 2013
Rated 2.0 out of 5.0 by ShortyPockets Ok stay for 1 night, but . . .
Bar / lounge did not have any vermouth to make martinis - not good! Also, dinner was poor - had lasagna and it tasted like a frozen, thin piece microwaved.. Not tasty.. This Holiday Inn needs some work to make it a recommended place.
August 26, 2013
Rated 5.0 out of 5.0 by markops Great place to relax
Been here a number of times over the past year.
pros: Very clean everywhere not just the rooms., staff very friendly and ready to help with anything, lounge area very nice for conversation, game room area always fun for the kids, pool very inviting and glassed exercise room to oversee the kids in pool excellent. nice family environment. have enjoyed all my stays here.
cons: breakfast is just fair, not extravagant., bar closes way too early. went out for supper, decided to go back to the bar for some drinks and they were closing up. way too early.
August 21, 2013
Rated 5.0 out of 5.0 by JamieT Great place to stay
This was a business trip. I was able to relax in my room, pool, and bar area. The staff are very kind.
August 12, 2013
Rated 3.0 out of 5.0 Over priced
While the rooms were clean, we had to request our room be cleaned at 3:00 in the afternoon. The free continental breakfast had little to offer, coffee was not drinkable. The price of the room was extremely inflated. Generally I don't mind paying a bit more if there is a decent breakfast being offered, but in this case it was not worth it.
August 12, 2013
Rated 4.0 out of 5.0 by Derek102 Nice ,clean hotel
Compare to other hotels breakfast was very limited.
Some eggs could have been included in complimentary breakfast.
August 9, 2013
Rated 5.0 out of 5.0 by Platts Very comfortable bed, great service, noisy AC
I had a great expreience at HI in Plattsburgh.
Very comfortable bed, very clean room, great service by all staff.
August 2, 2013
Rated 5.0 out of 5.0 by jjws Great Hotel
Very clean and comfortable. Staff was very professional. Only had fish and chips one night for dinner. Dish was filling and cooked just right. Pool and hot tube area was clean and well maintained. Had plenty of charging stations to replenish my boat batteries. Overall this hotel is a great choice. Will be back next year!
July 20, 2013
Rated 5.0 out of 5.0 by Burrhead Enjoyed our stay
First time staying here, very nice, and brought boat along and was able to keep it right outside our room. Worked out well. Had dinner while here and breakfast, both good and girl working went out of her way to make sure we had a nice meal.
July 4, 2013
Rated 3.0 out of 5.0 by Dotts Ah its OK
I have stayed at many Holiday Inn. I missed the breakfast at this one. The staff was kind but did not go out of their way to help. It is just ok. Not bad, not excellent.
June 27, 2013
Rated 5.0 out of 5.0 by denlan62 Nice clean hotel
Hotel is very nice, close to restaurants, stores. Personel is also very professional. Thank you
June 26, 2013
Rated 5.0 out of 5.0 by Mattyb Better than expected
this was our second stay at this locaton= both times the staff at this hotel were 100% outstanding!! Very friendly, was able to answer all questions and was available at all times. The pool and hot tub were a BIG treat!! very relaxing- did not feel like we were at a hotel while at the pool. Very clean and comfortable. We will be back in October and then every June. Looking forward to our next stay.
June 21, 2013
Rated 5.0 out of 5.0 by Basketballmom01 Extremely Clean & Reasonable Price
We had a great experience at this hotel: very clean room, friendly employees, convenient location and affordable. Would definitely recommend.
June 14, 2013
Rated 5.0 out of 5.0 by Joan49 Absolutely the best..
You have the best staff. They made our stay so pleasant and relaxing. Would stay here again. Thank You
May 18, 2013
Rated 4.0 out of 5.0 by Ontheroadagain7511 Nice Place In Plattsburgh
They have done a nice job remodeling this hotel over the last couple of years. The rooms are comfortable and there is a nice desk for working at.
The bar is of the new HI style which is open to the lobby is OK but it has some weird (or lack of) seating in the game room area. The food is acceptable but a bit predictable. The restaurant is just a big room with tables that is not what I would call very inviting.
There are a number of neat restaurants nearby.
May 11, 2013
Rated 5.0 out of 5.0 by brad58 Clean Comfortable hotel
Great place to stay, I'm there once a week.
Rooms are always nice and clean, the staff is very friendly and helpful. The restaurant is very nice, food is great.
I would and do recommend this hotel to friends when staying in Plattsburgh.
May 4, 2013
Rated 2.0 out of 5.0 by Klattu56 Not much to offer - Could not recommend.
Stayed at this hotel after arriving in the evening. I generally make Holiday Inn or HIE my first choice when traveling. I was not greeted as a Priority Club member, was not offered any snack or water. Room was run of the mill. Breakfast offering was substandard - the worst I have had in a Holiday inn to date - pretty much all carbs, some kids cereal, stale (hard) bagels, yogurt in a bin with no ice. Ended up going out for breakfast. I had made reservations to stay here on the return leg of my trip, but cancelled due to my poor experience, and ended up staying at another hotel that offered similar amenities (in room fridge and microwave) that ended up being less costly, and a much nicer place to stay with a superior breakfast selection.
April 23, 2013
Rated 5.0 out of 5.0 by NancyMcveigh amazing week end
Feel like a nice small vacation not too far from home. Great price, amazing rooms, good service .. thank you.
Pool water temp warm, room a little cool 70 f. but overall great.
April 18, 2013
Rated 3.0 out of 5.0 by Luis71 Ok stay
Hear the highway and the neighbours, but smily manager!!!
March 19, 2013
Rated 4.0 out of 5.0 by MikeG596 Clean rooms, friendly staff, poor breakfast choices.
Everything was fine except for breakfast choices - carbs and sugar, nothing for those who prefer a healthier menu.
March 6, 2013
Rated 4.0 out of 5.0 by Bandontherun1 Nice hotel with friendly staff
We always stay at the Holiday Inn at Plattsburgh whenever we are up North by Whiteface Mtn. The hotel staff is friendly, the rooms are clean and comfortable. The only thing that keeps me from giving it an excellent review in all areas is the breakfast, which really should be better than it is, especially compared to other Holiday Inn properties. However, overall its a good deal. I use the indoor pool, jacuzzi and exercise equipment too, so we really do get a good value for our money.
March 1, 2013
Rated 5.0 out of 5.0 Love it here!
I have been to the Holiday Inn @ Plattsburgh twice- once for 4 nights and then for a weekend. The beds are soooo comfortable that you don't want to get out of bed, my boys love the pool and I enjoy the hot tub, and we all enjoy the darts and pool table! My son is in college up there and from now on, HI is the only place I will stay.
February 4, 2013
Rated 3.0 out of 5.0 by Bill024 Food served at bar Sunday evening was not edible, terrible
Restaurant was closed Sunday evening, so I went to the bar to get spare ribs. It was cooked in the microwave! Could not cut it! Then they gave me a steak and it was horrible. Went to bed hungry becaus that was a much better choice.
January 21, 2013
Rated 5.0 out of 5.0 by MaggieK Best hotel stay ever!
From the time we walked into the hotel, and were greeted, and offered warm cookies from Dianne, until we left the next day, this property offered second to none hospitality. The first person you meet sets the tone, and Dianne was welcoming, and hospitable. Kudos to Dianne, and to this property for hiring her!! Good move!
The room was clean, comfortable, nice towels (not always the case!), and the bed was so comfortable we did not want to even think about getting out of it in the morning. Breakfast was good, but heavy on the carbs, and the one use glasses and cutlery are no longer acceptable, but the person "hosting" was warm and polite, and helpful. What can I say? I have stayed at lots of hotels, and this one was THE BEST!! Great job. Thank you for a most comfortable night, during a snow storm.
And almost forgot -- the pool and hot tub were great too!
January 3, 2013
Rated 1.0 out of 5.0 by bassmanpsk lousy pilows - too small -
Heat in room was difficult to control and heater emitted a foul odor which resulted in having to turn the unit off. Was unable to get a restful nights sleep - pillows were too small.
December 4, 2012
Rated 5.0 out of 5.0 by DorvalBuddy Very Nice
We booked a room with a hot-tub and weren't disappointed. Very relaxing week-end. Comfortable bed and a choice of pillows.
Good variety for breakfast but missed the make your own waffles that many other hotels have.
Nice size pool but a couple of degrees warmer (no more than that) would have been better.
Very friendly staff.
Could hear the room next door and some other plumbing, but nothing too serious.
Great location for shopping.
Wil defintely return for another visit.
October 13, 2012
Rated 4.0 out of 5.0 by snickers37 Good place to stay
We were very happy with check in and cleanliness of the room. Almost everybody was help full. I did not give overall experience 5 stars because our breakfast experience was a lot less than great . We went in for breakfast and asked one of the girls how to go about either ordering or eating from the buffet. She acted like it was a major inconvenience to have to do her job. 3 girls were standing around FINALLY the one who could barley answer our question came over to take our order. She brought out our plates ( omelets were wonderful ) with no silverware my husband went to the buffet and got plastic. Not 5 minutes later the next table got served by the same person and got a cloth napkin and regular silverware .. Overall we were very happy with our satay and would go back again.
October 12, 2012