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Rated 4.4 out of 5 by 124 reviewers.
Rated 2.0 out of 5.0 by Not worth the price - Should have reserved a motel. Too expensive for what you get. Poor breakfast. Looks more like a old motel. But staff was respectfull. August 22, 2014
Rated 5.0 out of 5.0 by Great Service with Great Staff My stay was very enjoyable. I need to take a tour of SUNY Plattsburgh so I need a nearby hotel. This was a great location and it was conveniently located near the mall area as well. The staff was extremely helpful and the guest service was amazing. My internet was extremely fast. I couldn't have been any happier. August 21, 2014
Rated 5.0 out of 5.0 by access to access to the hotel was inadequate. Entering and leaving the hotel was very difficult at times. Need a better access. August 20, 2014
Rated 3.0 out of 5.0 by Elevator The elevator is outdated and creates a negative first impression to the property. It needs parquet flooring or new carpet at least. August 19, 2014
Rated 5.0 out of 5.0 by on my way home The room and service is over all good. The AC didn't work well in my room. The free breakfast was standard, but they offer a menu as well. August 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn Plattsburgh Great property, great rates, and always a courteous and friendly staff. I have room loaction preferences and they always do whatetever they need to do so that I am satisfied. Owners Sam August 17, 2014
Rated 4.0 out of 5.0 by Overall Appearance The hotel in general looked a little tired. The one small elevator caused some waiting and the carpet in the elevator needed changing. The wallpaper in the guest room was peeling off over the windows August 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Comfortable beds and pillows, clean, good location, Five Guys practically on premises, game room, fitness room, and pool all larger and cleaner than normal. Professional front desk staff. Felt safe. I wish all my hotel stays were like this one. August 9, 2014
Rated 5.0 out of 5.0 by Very nice place Always a pleasure to stay here. Staff pleasant and always willing to accommodate one's needs. August 4, 2014
Rated 5.0 out of 5.0 by Extremely pleased! I stay at this hotel every week on business and believe this is one of the best hotels in the Plattsburgh NY area. The staff is always ready to check you in with a friendly greeting and a smile. Life isn't always perfect but should a problem arise, the hotel manager and his staff find an equitable solution. You will never find a better hotel. August 4, 2014
Rated 4.0 out of 5.0 by Holiday Inn Overall the experience was good. I've stayed here before and will continue to do so in the future. The lounge area downstairs is great, and the pool/hot tub are wonderful additions (though the hot tub was pretty dirty). The towels in the pool area are small, and the food could use some improvements, but overall it was a pleasant stay. July 29, 2014
Rated 5.0 out of 5.0 by My Stay We travelled in a group of 5 on Motorcycles. We were allowed to park under the overhang at the front entrance "THAT WAS A PLUS" We enjoyed the area especially Lake Placid. This hotel was great, the location, staff, food, beverages. I recommend this place for your travel needs... July 29, 2014
Rated 4.0 out of 5.0 by Family Friendly Rooms are very spacious. Perfect for people with children. Nice little games room for the kids to hang out. They have a seating area so you can still keep an eye on the kids while socializing with the rest of your group. The pool and hot tub area was very nice for swimming and relaxing in the hot tub. The restaurant was very good and priced reasonable. Great location with lots of restaurants,shopping and entertainment close by. July 28, 2014
Rated 5.0 out of 5.0 by clean rooms and great staff the hotel rooms are very clean and staff has caring attitude July 25, 2014
Rated 1.0 out of 5.0 by Horrible cigarete smell, uncomfortable stay Stayed for a night on the way from Canada to New York. Non-smoking room reeked of cigarette smell. WiFi Internet connection was unusable. Beds were uncomfortable. There were no curtain to block the window. Continental breakfast was poor. July 22, 2014
Rated 5.0 out of 5.0 by Amazing service The service at this Holiday Inn continues to amaze me. The manager and his wife are superb individuals. They continue to manage the hotel and hold their staff to the highest of hospitality standards. They go out of their way to accommodate all guests to insure their stay is comfortable and relaxing. When difficulties arise, they politely seek the most suitable solution. T hey are outstanding. July 21, 2014
Rated 5.0 out of 5.0 by Great service Although my stay was brief the staff I encountered were wonderful July 21, 2014
Rated 5.0 out of 5.0 by The superb service continues I have been at this Holiday Inn since Tuesday July 14 2014 and the excellent service continues to amaze. The refrigerator in my room became noisy. The hotel manager had it replaced immediately. The staff continues to greet its guests with courtesy and smiles. This hotel deserves to be continually rated 5 stars. July 19, 2014
Rated 5.0 out of 5.0 by Very nice stay Very nice staff, check-in went smoothly, room was clean, quiet and comfortable. July 18, 2014
Rated 3.0 out of 5.0 by OK to stay I don't like the breakfast food choices and quality. It wasn't much to find. July 14, 2014
Rated 5.0 out of 5.0 by Great Stay Clean and comfortable room. Nice and quiet Got a great nites sleep. Would definitly stay here again. July 13, 2014
Rated 5.0 out of 5.0 by Very nice hotel Can see Canada from window. Very clean and nice hotel. July 9, 2014
Rated 4.0 out of 5.0 by Convenient location and clean room Hotel Los located convenient right off of highway 87. Check-in/out process was speedy for Elite Gold member. I wish there was more information on outdoor activities since the Adirondacks was close by. Would stay there again. July 9, 2014
Rated 5.0 out of 5.0 by great all around I enjoy going to location, to relax and I find the owner to be a real gentleman July 7, 2014
Rated 5.0 out of 5.0 by Quite and Clean Our room was no surprise as it was exactly as pictured online, What a relief. The king size bed was comfortable and the pillows offered both firm and soft ( 2 of each) I asked for and received excellent help in setting up the room with pre arranged gifts and drinks waiting for my fiancé upon our arrival. Hands down the best hotel we have stayed at in the last 3 years. July 5, 2014
Rated 4.0 out of 5.0 by very clean nice place clean rooms and hallways , breakfast could offer more choice July 5, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great overnight stay on the way to Montreal. Easy location ,clean , good value. June 30, 2014
Rated 4.0 out of 5.0 by Work stay All was good . When the power went out one night it was just for 15 min. or so and came back on . Nice place Thanks June 30, 2014
Rated 4.0 out of 5.0 by great staff, close to everything Great hotel to spend some relaxing time. Close to everything and very friendly staff. Hotel is clean and is a good value for the money spent. The one thing I wish they would change is there breakfast. Yes, its free but would be nice to have some hot options too. Have spent many times here and will be returning. June 29, 2014
Rated 5.0 out of 5.0 by Great Place Excellent quality for price. Clean and freindly staff. Close to shopping restaurants and airport. Definately recommand and will be back. June 29, 2014
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