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Rated 4.1 out of 5 by 412 reviewers.
Rated 5.0 out of 5.0 by VG experience Friendly, efficient staff helpful at all times. Room comfortable and quiet. Views from the restaurant among the best in Britain..a real delight to sip a glass of wine while watching the Brittany Ferry sailing across Plymouth Sound as the sun went down over Cornwall. July 20, 2014
Rated 3.0 out of 5.0 by Disappointed customer I stay at this hotel at least once a month and am a platinum member of the companies rewards scheme, I was booked in to the hotel for three nights from 14th July, I was disappointed to find my room did not have water or a biscuit which I have always had in the past, when I asked at reception if there was a reason for this the young girl just said you are not entitled to them. The shower area was also a little grubby with quite a lot of mildue on the tiles, I do realise that the hotel is due a refurbishment but it's still disappointing. I was also disappointed to find out on my arrival that there was a concert on in the hoe for two nights and that there would be loud music on till 11.00 at night. Overall this was a disappointing business trip. July 20, 2014
Rated 5.0 out of 5.0 by Friendly staff, Brilliant location We will be back, superb location, We had concert tickets for the theatre Royal 5 minutes away. Town centre,Barbican and Hoe at your finger tips.Really friendly staff, brilliant view from our room and the icing on the cake breakfast over looking Plymouth Sound. Well done Holiday Inn. July 18, 2014
Rated 4.0 out of 5.0 by Comfortable room and good breakfast with great view The room was clean and comfortable with two large double beds. The furniture however in the room was quite worn and was not of a standard I would expect. however that did not deter from the whole experience and we slept extremely well. Staff were very friendly and efficient and there was always somebody to ask if you needed anything. Breakfast was served on the top floor with a fabulous view every morning. it was self service but the choice was good and items were topped up regularly so everything was fresh; staff in the restaurant were efficient and friendly, clearing away regularly. Overall for what we paid we were very happy with our stay and would definitely return. July 17, 2014
Rated 5.0 out of 5.0 by great experience This was a very comfortable room, with good quality linens and pillows. The front-desk staff was extremely friendly and helpful. Only problem was with the tiny parking spaces in the carpark. Location of hotel was excellent - very central to everything - we were able to walk just about everywhere. July 16, 2014
Rated 4.0 out of 5.0 by Great room & view Excellent stay. Great room with great view. Interior of rooms need a little work. This was the first room in all our travels that my wife hasn't asked to move after the first night!!!! We had several issues which were all attended to immediately. July 14, 2014
Rated 5.0 out of 5.0 by Great sized room and service Great position in Plymouth and although the hotel has some tired areas in general very clean and good sized rooms. I love the occasional room service meal and movie - The food was good and the service very quick! July 14, 2014
Rated 4.0 out of 5.0 by Spectacular views The hotel is well positioned, within easy walking distance of a large shopping area and right on The Hoe which has beautiful views. The hotel staff are all very helpful and also knowledgeable. The food in the restaurant was good and varied but the most impressive thing was the view from the 10 floor restaurant over the hoe, it is spectacular and cameras are definately recommended! July 12, 2014
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