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Rated 4.1 out of 5 by 628 reviewers.
Rated 4.0 out of 5.0 by Excellent location Have stayed here on several occasions over the past year due to the convenient location. Check in easy thanks to receptionist Lisa. It would be beneficial if IHG Welcome Points were added automatically upon check in to avoid the possibility of loosing a small piece of paper. It is done at other properties so hope their system will be updated soon. Room was fine although showing some signs of wear & tear. Breakfast was perfectly acceptable for a Holiday Inn & stunning views from the restaurant. Staff very busy as popular for breakfast each morning I visited but, I was seated immediately & staff were efficient. Underground car park very tight for larger vehicles so I always park in the outside car park or for free in the road in the evenings. The hotel needs updating to bring it in line with other properties especially as the location is excellent, although the building itself is out if place. However, the hotel staff are not responsible for making such decisions. March 2, 2015
Rated 3.0 out of 5.0 by Stay 15th Feb 2015 Very poor wi-fi on 10th floor and room/hotel was very tired looking March 2, 2015
Rated 5.0 out of 5.0 by Fantastic We recently stayed at the Holiday Inn for a Mini break with our children. Firstly a family room with two kind size beds, right then I knew our weekend was going to be good. Pool clean, steps in to the pool where the safest we have seen and the View well even on a wet day so relaxing. Breakfast was good our daughter who is studying down here joined us and if was a bit expensive. Yes we would come again. February 26, 2015
Rated 4.0 out of 5.0 by Massive imorovement HAs improved since my last stay some 18 months ago. Things were realy on the ball, from the start of the day right through to room service, well done team at Plymouth. Breakfast has stepped up a gear its a slick operation and staff were spot on. Had room service meal, was delight full ( fish and chips) Check out not a problem, staff very helpful February 25, 2015
Rated 5.0 out of 5.0 by Good value for money This is the second time my wife have stayed here. Good location, as our granddaughter is at uni here.Service is excellent,rooms comfortable,good restaurant with helpful staff. Thank you Holiday Inn ,see you soon. February 25, 2015
Rated 4.0 out of 5.0 by Not as grumpy as I used to be I wrote a rather grumpy review of the Holiday Inn last time I stayed, because of the exorbitant charges for WiFi. This time, however, the WiFi was free (because I had a Rewards Club Card), so I was as happy as Larry. February 24, 2015
Rated 4.0 out of 5.0 by Hotel just about meets expetations Hotel is starting to look a bit tired. Some of thepublic areas need refurbishment as do some of the rooms February 23, 2015
Rated 4.0 out of 5.0 by Overall nice comfortable stay The room was warm and comfortable.The bathrooms are very dated and the showers are not that powerful.I had a few drinks and a snack at the bar which was very nice. Breakfast was good even though there was a problem with one of the heating plates(that keep the food hot) and on this occasion I was able to park on the street right outside the lobby which is safer as I am a lone female guest who stays at the hotel for business use. February 22, 2015
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