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Rated 4.1 out of 5 by 799 reviewers.
Rated 2.0 out of 5.0 Poor and dated decor Hi,I will be returning on 17th August for the week due to on going work commitments. My company pays corporate rates and the standards in Plymouth fall well below what I would expect.Although there are refurbishments under way there are some basics that I think really let the hotel down including antiquated air conditioning that is unable to reduce the room temperature if it is a warm day outside and is very noisy. I attach an image out of the window - I stayed in room 1013 and you will notice it was impossible to look out of the window as it was so filthy. The room furnishings and bathrooms are very dated and urgently need refurbished. The quality of food at breakfast is good although evening meals are more canteen than fine gourmet food and presentation could be improved. There is no sofa to relax on in any of the rooms I have stayed in previously which is disappointing for 5 day visits. The biggest asset you have is the staff all of whom I have found to be customer focussed and friendly throughout the hotel. The gym and pool are to a high standard too. August 2, 2015
Rated 5.0 out of 5.0 by Excellent room with a view Excellent room with good clean facilities. Spacious comfortable bed and a wonderful view of Plymouth Hoe and Sound. August 1, 2015
Rated 4.0 out of 5.0 by Lovely Location Very good hotel to stay for comfort and location if staying for a few nights try to get a higher floor room. July 31, 2015
Rated 4.0 out of 5.0 by Be aware of events on The Hoe There is potentially a great view from the hotel. I was expecting a full front view of The Hoe but the room was to the side, having booked an executive room with a view on the 10th floor. Also there was a rock concert on The Hoe with very loud music until 2300. I wish we had known in advance as we were very tired after a 5 hour drive in the rain. July 30, 2015
Rated 2.0 out of 5.0 by Tired hotel The hotel is generally clean and tidy but it needs a face lift. The room was showing its age. July 30, 2015
Rated 4.0 out of 5.0 by First time in Plymouth This was my first time in Plymouth and the frist time I'd stayed in a Holiday Inn hotel for some years. The hotel is very well placed for both seafront attractions and the matine, both only a few minutes walk away. The room was a good size and well maintained, however the bathroom was very small and quite dark, I'm average height but I had to duck in order to get under the shower. Food was good and the staff were very friendly and helpful. July 30, 2015
Rated 4.0 out of 5.0 by Great service Efficient and friendly staff. Our dining experience was limited as the dining/bar area was being used for a private function. July 29, 2015
Rated 4.0 out of 5.0 by Good Business Stay Excellent fitness centre, clean room with choice of pillows July 29, 2015
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