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Rated 4.1 out of 5 by 548 reviewers.
Rated 5.0 out of 5.0 by great value room was great bed comfortable but a little hard everything we needed was there. breakfast was very good view over the hoe was lovely.staff very good and allways helpful November 14, 2014
Rated 5.0 out of 5.0 by comfortable bed, spacious room A good hotel, comfortable beds & quiet spacious rooms. Attentive service. Excellent situation close t o good restaurants in the Barbican. Hotel has amazing sea views from the 11th floor restaurant. November 14, 2014
Rated 4.0 out of 5.0 by OK A little dated, but OK. Mattress lumpy but general cleanliness of hotel and room OK, and staff friendly. November 13, 2014
Rated 5.0 out of 5.0 by weekend getaway check in nice and easy quite room good view, bed comfortable. Bar and food very good will visit again in February November 13, 2014
Rated 3.0 out of 5.0 by Resturant disapointment Food was not hot enough both at breakfast and evening meal. Waitress friendly unfortunately service was poor due to food being presented poorly due to plates being knocked by door from kitchen to resturant. Ordered a pint of cider with my evening meal which when it arrived was as beer so had to send it back. We stayed on a dine and stay package which my wife asked the waitress what the meal allowance was she was told £28pp when the bill arrived it was for the full amount so we asked for the resturant manager who was very appoligetic and told us the allowance was in fact £23pp he went away and came back with another bill which was also wrong when he came back with the third bill this was correct although again he was very appoligetic, the whole experience left a bad taste. The meal allowance incident could have been avoided if in the menu it had a small window that stated dine and stay allowance £23pp. November 13, 2014
Rated 5.0 out of 5.0 by Very easy stay Beautiful, location, all our needs satisfied . ,Very comfortable stay, convenient to visit surrounding areas. Best for us, nearness to University. November 13, 2014
Rated 5.0 out of 5.0 by Over night stay The staff were people friendly, very helpful and pleasant. November 12, 2014
Rated 5.0 out of 5.0 by Great check in expereince Upon arrival at the front desk the staff were extremely helpful to my needs. They remained professional and focused on my check in amidst the excitement of a wedding taking place in the hotel. All the staff I came across were cheerful, helpful and asked if I was having a good day. November 12, 2014
Rated 5.0 out of 5.0 Excellent hospitality Friendly, helpful staff, spotlessly clean, spacious room, comfortable bed, quiet and peaceful, excellent food, central location, the list just goes on! 10 out of 10 Holiday Inn. You have just become my favourite hotel chain! November 11, 2014
Rated 5.0 out of 5.0 by November on the Hoe The hotel was all that we needed on our weekend break, overlooking the Hoe and the memorials it allowed us to walk into the centre of town or to the Citadel and to the Barbican. We found the hotel to be very comfortable and the staff very accommodating even though the reception area was in the midst of decorating, we would gladly recommend the hotel to anyone wishing to visit Plymouth, November 10, 2014
Rated 3.0 out of 5.0 by Friendly helpful Staff. I found the staff at holiday Inn Plymouth friendly November 10, 2014
Rated 1.0 out of 5.0 by Very tired in need of major refurbishment . As a long standing Platinum/Amdasodor member I have stayed in a lot of IHG property's and can say the Holiday inn, Plymouth is very tired and run down and although they are giving parts of the hotel a lick of paint this, will not solve the problem. I stayed in room 1021 which was an Ex room but, I dread to think what a standard room looks like as 1021 was very dated and very nosey being close to the air con units and lift motors which, I would think all the ex rooms at that end of the hotel would experience. The staff are great but,the hotel is not!! November 9, 2014
Rated 4.0 out of 5.0 by Pleasant hotel for family break This is a good, clean, adequate hotel with great views from the restaurant. The pool is cold, but the rooms and other facilities are ok. Well located for local shops and attractions. November 7, 2014
Rated 4.0 out of 5.0 by Great central location. Ask for a topper Overall we had an excellent stay at Holiday Inn Plymouth and would stay again. The food in the restaurant was excellent and one particular waiter stood out, Damian was an absolute star and made our 7 year old son feel special and eat his food, the leisure facilities were also excellent. We stayed for 9 nights and our only real problem was the hard beds which we didn't speak to reception about until the 5th day, they resolved this by putting a matress topper on which made a big difference. The carpark was convenient, unfortunately we have a transporter so could not fit into the multi storey carpark and as the outside carpark barrier was broken it would appear the everyone working or shopping in Plymouth took full advantage of the free parking and often we had to use the on street metered parking. the other point which will not effect most people is that they started refurbishment work whilst we were staying and there was no warning. Decaf tea and hot chocolate in the room would be great and maybe the ability to open a window if only by an inch as the room even with the air conditioning going was quite stuffy. November 7, 2014
Rated 4.0 out of 5.0 by Great short break The hotel was working well despite the presence of decorators in the foyer and corridors. I hope that they do our room soon as it was a little tired, but perfectly useable. The staff were really good and the food was excellent. Indoor parking was a little tight, so larger car owners should use the outside parking. We would be happy to stay here again as it is conveniently located for visiting Plymouth. November 6, 2014
Rated 5.0 out of 5.0 by Enjoyable stay At a difficult time for all the staff with refurbishment in progress, but they did very well and making every effort to reduce any inconvenience to residents. November 6, 2014
Rated 3.0 out of 5.0 by Weak points. Although I had a stay of three nights at the Holiday inn, Plymouth as usual I find it very hard to claim your offer of two free nights or 50,000 bonus points as you advertise. I also find it disappointing that being a Rewards Club member for many years that you do not allow me to cancel on the day of arrival unless I pay the much higher flexible rate. ( many other groups of hotels now offer arrival day cancellation at the fixed rate) Although i rarely cancel, due to circumstances I do need to be able to do so sometimes at short notice. November 6, 2014
Rated 3.0 out of 5.0 by Uni 01 1.The Hotel, does require a face lift, with regards to the age of the rooms, bathroom decor is very dated. Early 80's 2. Air-can can not be adjusted, buttons have been switched off. 3 Breakfast very good, customer service from the guy and girls were great, plenty of choice and food cooked well. 4. Wifi didn't work at all in the room, but did in reception, eventually sorted by management November 4, 2014
Rated 4.0 out of 5.0 by good service good place to stay for some days, close to the city centre and restaurants in town. Looks a bit old but refreshing was ongoing. Breakfast with view on the sea ! November 4, 2014
Rated 5.0 out of 5.0 by As Things Should Be high standards as you would expect from IHG. What more do you need ? November 3, 2014
Rated 5.0 out of 5.0 by Great midweek break Had an Executive room on floor 6. the room was comfortable, customer service was efficient and friendly, there were good leisure facilities and an excellent breakfast. The location was great with superb views over the Hoe, close to city centre and local attractions within walking distance, highly recommended. November 2, 2014
Rated 5.0 out of 5.0 by Wonderful location We stayed at the Holiday Inn because of its convenience to the centre of Plymouth as we were attending our son's Graduation at the Guildhall - just a few minutes walk away. November 2, 2014
Rated 5.0 out of 5.0 by welcome break On behalf of my husband and myself, i would like to say a big Thank You to all of the staff we encountered whilst staying at the Holiday Inn , Plymouth. We couldn't have asked for more.Every thing was perfect. My husband has many health issues, so, before our stay, I spoke to your Operations Manager at the hotel. I was assured every thing would be spot on, how right he was. We had a wonderful break, feeling totally rested and spoilt.THANK YOU. November 2, 2014
Rated 5.0 out of 5.0 by Long Weekend in Plymouth We spent the weekend - Friday 17 to Sunday 19th October - at the Holiday Inn, Plymouth, when visiting family who live nearby . We had a very comfortable stay in our executive room with sea view. The room was spacious, clean and very relaxing. Staff at reception and the restaurant are very friendly and helpful. Overall, couldn't be faulted in any way. November 1, 2014
Rated 5.0 out of 5.0 by great hotel, great views! Very good hotel. 10th floor with a WONDERFUL view - thank you. The only downside was the bathroom in room 1019 - overhead shower does not work... October 30, 2014
Rated 5.0 out of 5.0 by good relaxing stay after busy day very comfortable rooms with good facilities. Breakfast could be better October 27, 2014
Rated 4.0 out of 5.0 What a great view! The view of Plymouth Sound is superb. This is also a bonus in the top-floor restaurant. You can almost imagine the Mayflower sailing off to America or Sir Francis Chichester arriving back from his round-the-world single-handed voyage! What a history this place has! October 23, 2014
Rated 5.0 out of 5.0 by Relaxing Experience This was our third stay at the Holiday Inn Plymouth, and certainly our best. We combined a Conference with a short holiday break. Everything went smoothly. Room was clean and comfortable. Breakfast was excellent. Reception staff always helpful. Room cleaning staff very polite. It will not be our last visit. October 23, 2014
Rated 4.0 out of 5.0 by Consistently good I like this hotel. Great location, quiet, free car park, good wi-fi, nice breakfast and great staff! October 23, 2014
Rated 4.0 out of 5.0 by Relaxing few days I have stayed in the hotel some time ago in the past, so I know the quality and again was not let down. Avery comfortable stay. October 20, 2014
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