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Rated 4.1 out of 5 by 410 reviewers.
Rated 5.0 out of 5.0 by Comfortable beds and relaxed atmosphere Stayed here with two of my daughters for one night and found the hotel to be perfect for what we wanted it for (an overnight stay prior to visiting the university). The beds were comfortable and the breakfast was good. March 14, 2014
Rated 5.0 out of 5.0 by theatre break We booked this visit to attend a show It has been a long while since I stayed at this hotel but was not disappointed the hotel was as good as I remembered March 11, 2014
Rated 3.0 out of 5.0 by A bit disappointed This hotel filled the bill for a one night stay. But, I found it a bit disappointing with regard to cleanliness and overall maintenance of the property. It could really use a sprucing up and a cleaning staff that sweeps up the hair in the bathroom. Having stayed in quite a few UK hotels, I was surprised to find they charged for parking, especially considering how difficult it is to maneuver through the parking area. They were the first but not last IHG hotel to offer me a complimentary drink as an elite member. I suspect this is a corporate idea to generate some bar traffic. Two in the room and one free drink; I think the corporate gurus expect that you'll have to buy one additional drink. I could be wrong. March 10, 2014
Rated 5.0 out of 5.0 by Home from home Having stayed at the hotel numerous times over the years the welcome from the staff is always friendly and pleasant. They remember little things and treat you as a friend which makes staying here a pleasure. March 10, 2014
Rated 5.0 out of 5.0 by Relaxing Break Very comfortable night spent here with an amazing view from the restaurant at the top of the hotel while eating breakfast. would highly recommend this hotel for value and comfort. March 6, 2014
Rated 4.0 out of 5.0 by Good location, comfortable beds Good hotel, centrally located. Staff very friendly and helpful. Breakfast not great, food very dry as kept under heat lamps uncovered. March 4, 2014
Rated 5.0 out of 5.0 by Penthouse views for breakfast Don't be put off by the exterior, inside is modern, clean and spacious. Room was excellent and breakfast on the penthouse level was a welcome surprise! March 3, 2014
Rated 4.0 out of 5.0 by Excellent for Business or Leisure Great meeting facilities with WiFi connectivity with good leisure facilities of Swimming Pool and Spa areas March 1, 2014
Rated 4.0 out of 5.0 by re-visit back to Plymouth to visit our son - always stay here tried others but the service and comfort here is very good. good location and great views from the penthouse restaurant.. will be returning again. February 27, 2014
Rated 5.0 out of 5.0 by Another Great Stay Here First time I've stayed here with my kids, room was huge and accommodated all four of us brilliantly and the kids loved the bunk bed. Staff were really friendly and the pool facilities were nice to use in the morning though I don't think the older generations appreciated my kids screaming the pool down at 8am. Parking in the Hotel is convenient though they charge £3 which I wasn't aware of.Cheaper than parking anywhere else in the city though. Will use again. February 27, 2014
Rated 5.0 out of 5.0 by amazing views and plenty of space in room stunning clean room with fantastic scenic views only 1 fault was lack of pillows but sure if i had contacted reception they would've been provided. buffet breakfast was fantastic definitely well worth the money! would definitely recommend to friends and family and would use again! staff are also very friendly and helpful. parking was a little issue but found a space eventually other than that everything was perfect February 27, 2014
Rated 3.0 out of 5.0 by Large room and great view, shame about the shower and bed. Overall we enjoyed our 1 night stay. The room was large and we had a good view of the hoe. We did however pay extra for this and were rather dismayed that we found the bed hard and the shower didn't work, only the hand shower in the bath. The breakfast, although busy and rather chaotic, was excellent,with a good variety of food. February 26, 2014
Rated 5.0 out of 5.0 by Large, comfortable room with all I needed. Very friendly staff and excellent accommodation. Very happy stay. February 26, 2014
Rated 4.0 out of 5.0 by Weekend away easy check in a very nice room meals very good, comfortable nights sleep great weather for a change. Bar staff great and very helpful thanks reception staff very friendly and helpful. will return for another visit. February 26, 2014
Rated 5.0 out of 5.0 by Excellent quality Overall an excellent stay, only bad point was the occassional late night noise coming from the adjacent student accomodation. February 26, 2014
Rated 4.0 out of 5.0 by Another enjoyable stay I always choose the Holiday Inn when travelling to Plymouth with business. The location and standard of the hotel exceed the expectations of this business traveller, and as well as the fantastic panoramic location, this hotel has the added benefit of a very reasonably priced large basement car park. My only criticism of this stay is that I was placed in a room immediately adjacent to the lift shaft. During the evening I was very aware of the lifts clunking up and down, and worried about getting a good nights sleep. However I can happily report that I wasn't troubled during the night and slept soundly. However, lighter sleepers may wish to avoid these rooms (even though they are larger than average). As always the staff were extremely friendly, helpful and efficient, and enhanced the stay. February 26, 2014
Rated 5.0 out of 5.0 by Excellent Flying visit and wish it had been for longer. Will stay here again. Thoroughly recommend. Panoramic penthouse restaurant views fantastic! February 25, 2014
Rated 3.0 out of 5.0 by Looking tired now.... Have stayed here numerous times over the years, and think its time for a major refurb. The lampshades in the room were stained, probably watermark, and there was evidence of a previous leak in the ceiling above. The ceiling paintwork far from being White was distinctly brown in places, and there is no excuse for the dirty grouting in the bathroom....only takes a few mins every day to keep it spotless. The car park still scares the life out of me...the underground section has cornering that is too acute, and in that instance, there could be padding to protect customers vehicles, as I have seen in other such car parks. It's a shame that standards have fallen, I hope the management take the necessary steps to correct this. February 25, 2014
Rated 2.0 out of 5.0 by Noise in a Hotel I just travelled 36 hours and needed a good night sleep. I was given a room on the 1st floor above the major plant machinery. There was constant noise. I tried to change and was told only 1st floor was left. I had ear plugs from the flight. I was NOT impressed. No recognition for a platinum member and they didn't think to ensure I would have a reasonable room. February 24, 2014
Rated 4.0 out of 5.0 by Comfortable bed, great breakfast good location and parking. Breakfast was good with a wonderful view. February 24, 2014
Rated 5.0 out of 5.0 by Good location and great views Good place to stay with excellent access to town and facilities. Good size room and good facilities. Food very good. Prices a little high for half term break. Swimming pool could have been warmer. February 23, 2014
Rated 2.0 out of 5.0 by did not live up to expectations! Room was very tired, there were dirty tissues under the bed, very damaged coffee table. when I asked if there was another room told it would cost a further £35. The receptionist off hand. The breakfast was excellent and the position of the hotel good especially for a theatre stay. February 23, 2014
Rated 4.0 out of 5.0 by another Good Stay at Holiday Inn I have stayed at several hotels in Plymouth whilst visiting my daughter, The holiday inn is the most consistently good, you can park your car, have easy access to the theaters, town center, the hoe, the barbican, and many of Plymouths activities. Mostly within walking distance. I have trouble walking and the lifts are always working and the levels outside to shops are fairly flat. I have an estate car which I struggle to park in the underground carpark but have always managed to find parking outside on a meter which is good valur for overnight parking (read the notices). I would stay a lot more often if they didn't bump up the price for last minute bookings. February 19, 2014
Rated 3.0 out of 5.0 by It's alright Hotel is in need of a refurb, especially corridors and bedroom. Furniture was a bit battered, but I'm not too bothered about that. More important was that the room was freezing when we first arrived and then just got warmer and warmer. Could not cool it down once it was too warm. this lead to a difficult night's sleep, unfortunately February 19, 2014
Rated 4.0 out of 5.0 by Welcome Staff were great, welcoming and ready to help when needed and with a smile. Room was comfortable, just the noise all night, think I was near air conditioning or heating block! Restauration, staff great as was the food. Room was clean, bathroom was another question, needs a good clean, tiles, plugs, overflows... (see pictures)... The cleaning staff that I crossed were all very friendly and polite. Reserved parking, all went well. February 19, 2014
Rated 1.0 out of 5.0 by Valentines treat Bed linen dirty we feel it had not been changed. Needs new pillows and pillowcases. Felt very upset re the standard of the bedlinen and wish we had complained immediately, but too late when we checked and found sweet papers in the bed the following morning. Bathroom outdated and needs updating as water would not run out of the plug whilst showering and grouting grubby. Stain on the carpet outside bathroom, furniture not very comfortable as old and well worn (soft). Cleaning and clearing of tables needs more care by restaurant staff (experiences during the afternoon only) Excellent position near shops, theatre, Hoe and Barbican. Beautiful views from the higher front bedrooms. Staff polite and friendly. February 19, 2014
Rated 3.0 out of 5.0 by Wonderful location. Overall the quality and cleanliness of our bathroom let this hotel down. The breakfast was good with plenty of choice; in a top floor location with a splendid view of the ocean. The staff in the resturant were polite and friendly, however I cannot say the same for the staff at reception on our visit They were not rude just rather moody and unfriendly. This is such a shame as it is so easy to be polite and it makes a huge difference to the guests. One can overlook almost any problem if it's dealt with by polite caring staff. February 19, 2014
Rated 4.0 out of 5.0 by Guest Room heating system The overall experience was confortable. The only issue was the heating system unit in the guest room. It was not functional and had to use a small portable unit that not adequate. February 17, 2014
Rated 3.0 out of 5.0 by Port in a South West Storm? Great leisure facilities, attentive service, superb breakfast and good value - whilst on business essential. Time to re-energise February 16, 2014
Rated 5.0 out of 5.0 by Relaxing Stay Had a really good weekend in Plymouth, our room at the Holiday Inn was huge, beds were very comfortable and everywhere was clean. (although the decor is looking a little tired and good do with a freshen up, particularly in the the bathroom) The breakfasts were superb, huge choices and the restaurant is fairly quiet if you get there before 9am. Was really impressed by all the staff, from reception to restaurant to housekeeping - nothing was too much trouble and our requests were attended to promptly. Would definitely return and stay again. February 13, 2014
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