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Rated 4.1 out of 5 by 475 reviewers.
Rated 3.0 out of 5.0 by Noisy night We have the stayed at this hotel before as a couple and felt it would be suitable to bring our 1 and 3 year old on a restful weekend break for us all. The first night was fine but our 2nd night was disturbed by an extremely noisy room above which I had to complain about 3 times. The staff were helpful but it unfortunately didn't rectify the situation and we all had broken sleep. Extremely disappointing when we were all requiring a family break. It was unacceptable behaviour by the room above occupants and would hope the hotel would ensure this does not happen for other customers, May 2, 2014
Rated 4.0 out of 5.0 by Perfect location but noisy night The hotel is in an excellent location and the staff are extremely helpful. The room was clean but a bit tired looking. Only downside was that our room, on the 10th floor, seemed to be right under the restaurant and it was very noisy from 4am as they were preparing for breakfast. Also, the lifts kept waking the kids up through the night. We got home to find we had left a mobile phone in the room - the staff were so helpful in returning it to us I cannot praise them highly enough. May 1, 2014
Rated 5.0 out of 5.0 by Everything perfect. Only stayed one night but from the check in to the check out , the service was friendly, efficient and welcoming. I recommend the restaurant as being good value and myself and relatives received attentive and warm service from the waitress who made us feel very welcome. The Hotel exuded an air of calm efficient service and should I be in Plymouth again I would stay here again. April 30, 2014
Rated 1.0 out of 5.0 by Not value for money Everywhere needs painting, Torn sheets, Mould in recess of windows, Nets hanging off rails, Heaters in room not working, No extra blankets. April 29, 2014
Rated 5.0 out of 5.0 by Concept Room At the last visit I was invited to try one of the newly refurbished 'Concept' rooms which has very modern furniture to a high standard and a luxuriously comfy bed. The room was very comfortable with my only criticism being too many cushions mountained on the bed - good for the girls but too many for my liking. Also, one must remember to close the wardrobe door before trying to open the bedroom door. All in all though - a very enjoyable experience but to clinch the makeover, new bathroom suite would be the icing on the cake. April 28, 2014
Rated 5.0 out of 5.0 by Great Improvements! We have stayed at the Plymouth Holiday Inn many times and stayed again in December 2013. Unfortunately, we had a few problems with our room and felt the rooms badly needed refurbishment. We stayed on the weekend prior to Easter and we were allocated a recently refurbished room. It was such an improvement. The soft furnishings and decoration is very smart and we understand that it is the Holiday Inns' intention to update all of their rooms eventually. We had an amazing sea view room and would come back to our room in the evening and just sit there, looking out over the Hoe and watch the comings and goings. It was so relaxing and peaceful. The staff couldn't do enough for us and the Manager was most helpful and went out of his way to make us feel welcomed and comfortable. Can't wait to go back soon! April 28, 2014
Rated 5.0 out of 5.0 by good location This hotel has a breathtaking view. The bedroom are very comfortable the breakfast is just amazing the location is so nice : in front of the sea. The gym is pleasant April 26, 2014
Rated 5.0 out of 5.0 by Parking A very conveniently located hotel with friendly staff. As a gold member I am offered a free drink at the bar and free internet access. I would gladly sacrifice the free drink for free parking as the £3 parking charge is just an irritation. I stay at this hotel over 12 times a year and its not only because Plymouth is noted for lacking quality hotels but because I like it. If feels comfortable and works well for me. April 24, 2014
Rated 5.0 out of 5.0 by Great Servicd Returns Had an excellent all too brief stay. Thanks to Lisa and the Reception team. April 23, 2014
Rated 3.0 out of 5.0 by Was OK A mixed review from me , Staff at breakfast were good but check in was poor. My room was on the first floor and was a bit basic, no central heating so had the fan on all night. Bed uncomfortable. General layout needs a good sort out and rooms need an uplift. A simple improvement would be to extend the reception desk into the foyer allowing better access to the front desk. Clearer signage wouldn't go a miss either. I drive a Zafira and the car park required skilled navigation, decided to park outside in the end. If you are in a hurry and not driving a Smart car park outside. Have stayed here many times before and there is a slight improvement never the less decided to stay elsewhere. April 22, 2014
Rated 5.0 out of 5.0 by Good service- great welcome-excellent breakfast with a view to die for. My first stay here and I was welcomed as a Priority Club member. The room was almost perfect - my only issue was that the plug sockets were so close to the floor that some electrical appliances could not be plugged in. Other than that all was good and the view from the penthouse restaurant was amazing, looking out over the Hoe April 22, 2014
Rated 4.0 out of 5.0 by Excellent stay What a lovely Hotel and the staff are amazing, car parking on site is cheap £3p/d in the middle of Plymouth, the food is excellent and the view from the cocktail bar on the top of the hotel is amazing. I will definitely be stopping there again EXCELLENT! April 20, 2014
Rated 3.0 out of 5.0 viking Andy This was a satisfactory stay overall not what I usual receive from Holiday inn However this was let down by the standard of bar snacks food not quiet up to the standard cold under cook beef / hard cold chips The bath room was not the best cleanness not usual standard bath not to clean April 18, 2014
Rated 5.0 out of 5.0 by Great service at Elliots Restaurant My wife and I had an enjoyable week-end at Holiday Inn Plymouth recently, to attend a football match and do some shopping. The room on the 9th floor looked out over the Hoe and Plymouth Sound and was comfortable and spacious. Elliot's was a good choice for Dinner and the special offer of £30 for a 2 course dinner for 2 with a glass of wine was exceptional value for money. Our waiter, Damian, was highly personable and efficient and added to the overall dining experience. Breakfast was also good on both mornings, with the kipper fillets being well received. Overall I believe Holiday Inn have upped their game and we will certainly be staying there again. April 17, 2014
Rated 5.0 out of 5.0 by Breakfast and view to die for We always use the Holiday Inn in Plymouth when we stay. Excellent central position, great car parking, walking distance for City Centre. Great swimming pool, excellent breakfast and view from restaurant. No complaints! April 17, 2014
Rated 5.0 out of 5.0 by Super relaxing stay Room, food, pool and staff were all excellent. Could not have wanted any more. April 16, 2014
Rated 2.0 out of 5.0 by Good location shame about the service Found checking experience very bad Darren served us he did not bother to give us any info about the hotel, did not explain why as platinum member was not given an upgrade (I do understand that this is subject to availability) border line rude. Rooms are light and large which is great but decor tired mould on bathroom ceiling. Whole place just needs a little attention. Breakfast hot food was very rubbery On the plus side great location April 16, 2014
Rated 5.0 out of 5.0 by Excellent place to stay will stay nagain The second time we have used this hotel and we will certainly use it again . April 13, 2014
Rated 4.0 out of 5.0 by Business trip Great location close to the Hoe and Barbican. Fantastic panoramic views from the bar/restaurant. Room was a little dated and sparse would benefit from safe in the room for your valuables. Underground car park is a little tight for space. April 12, 2014
Rated 5.0 out of 5.0 by Overall impressions Upon arrival the check-in staff were very welcoming and attentive - a great start. The room was spacious and comfortable. The Spa experience was very good with good Gym, Pool Sauna April 3, 2014
Rated 5.0 out of 5.0 by great hotel - a convenient place to stay with clean rooms and good facilities April 3, 2014
Rated 5.0 out of 5.0 by Vacation in Plymouth Our experience of the Holiday Inn Plymouth, over a number of years, has been outstanding. April 2, 2014
Rated 5.0 out of 5.0 by Good service Pleasantly situated hotel with good services and staff April 1, 2014
Rated 5.0 out of 5.0 by Great Place to Stay Very nice hotel in a great location of Plymouth. Food great, Gym very good, room very nice, couldn't complain about the stay. The views overlooking Plymouth were great from the top floor restaurant. March 31, 2014
Rated 4.0 out of 5.0 by Hi Plymouth A good solid hotel. Room was generously sized with great views to the Hoe and the sea. Excellent breakfast. March 29, 2014
Rated 5.0 out of 5.0 by Brilliant Stay! We stayed in Plymouth for 2 nights and cannot fault at al the hotel. Hotel staff were absolutely brilliant! First night we had a dinner in the hotel restaurant. Food was very nice and our waitress May was absolutely brilliant! We also used the swimming pool which was a nice touch after a long day If we back to Plymouth that Holiday Inn will be number 1 hotel in our list:) Thanks alot to all staff for making such a nice weekend for us:) March 27, 2014
Rated 5.0 out of 5.0 by great stay enjoyable stay, great for weekend breaks, 5min walk to City Centre / Barbican March 27, 2014
Rated 3.0 out of 5.0 by Very Poor Internet The internet should be included. Instead they charge a very high price for extremely slow service. I only ate breakfast at the hotel. OK but very expensive. Most good hotels in the US include a breakfast like this at no charge. Very few television choices. March 27, 2014
Rated 4.0 out of 5.0 by Breakfast Warm croissants - wonderful, why don't all hotels keep their croissants in a warm cupboard like the Plymouth Holiday Inn? March 27, 2014
Rated 5.0 out of 5.0 by good break Thoroughly enjoyed our stay, combined with the theatre. Iasked for some more milk, and house-keeping was very prompt and courteous. All staff are friendly and helpful. Will be back. March 25, 2014
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