Rated 4.1 out of 5 by 401
Rated 1.0 out of 5.0 Never again
How can the Holiday Inn think it is acceptable to put paying guests in a grubby room with badly stained carpets, a bathroom that smells of stale urine and a 6 foot high black wall 2 foot away from the window completely obscuring any view? There are obvious staffing issues with bickering and arguing in front of guests both in the bar/restaurant and overheard when calling room service. The room service was dire, 55 minuets from calling them and being snapped at when calling back to enquire where the food was, to a wrap with some grey sludge inside and half a lettuce leaf on the side, not quite the chicken breast with crunchy salad advertised! There are cheaper, cleaner and better hotels in Plymouth.
July 9, 2014
Rated 4.0 out of 5.0 by Terry 2014 Wonderful veiw
The view from this hotel when eating your meals are wonderful.
July 3, 2014
Rated 5.0 out of 5.0 by Josieann Great location and helpful, friendly staff
Stayed for 2 nights last weekend - had a fabulous time and couldn't fault it. My partner, daughter & I had a family room which was spacious & clean. The bathroom was small and a bit dated but adequate for our needs. The staff on reception were friendly and helpful as were the staff in the penthouse bar & restaurant. We were given some vouchers so breakfast for the three of us cost a total of £15!! The variety and standard on offer was excellent and the views from the penthouse across the Hoe were stunning. Plymouth in general was superb with lots to do & see from Smeatons Tower to the Aquarium, the Barbican to Royal William Yard. Well worth a visit and looking forwards to returning!!
July 3, 2014