Rated 4.1 out of 5 by 227
Rated 3.0 out of 5.0 by DavyK13 Lack of information on check in re restaurant
Checking in was quick and easy and I managed to check in about 45 minutes early. Informed that the restaurant and a bar were on the Penthouse and we're open and the ground floor bar opened at 17:30hrs. What I was not informed of was that Saturday night was a Christmas party night and the bar and restaurant were closed, nice quiet meal with my wife with views over Plymouth Hoe Cancelled, if we had known the restaurant was closed for the evening we could have made other arrangements. Also there was no mention when booking that the swimming pool was closed for maintenance. Moving on to Sunday morning and breakfast, it was not made clear when booking that breakfast was not included, I have stayed in Holiday Inn Express hotels numerous times and a buffet breakfast WAS included and the first time I stay in a Holiday Inn I had to pay
December 11, 2013
Rated 4.0 out of 5.0 by Devon357 Comfortable room and good staff.
Lovely clean room with two double beds and slight view of the Hoe. Very comfortable bed, slept very well. We had breakfast which was excellent, a buffet with lots of choice and we also had dinner which was also excellent with good portions. The staff were very friendly and helpful, we would go again. We didn't have time to visit the roof top bar which looked very nice as we were late back from the Theatre so went into the Sports Bar, drinks were expensive and felt it rough.
December 5, 2013
Rated 3.0 out of 5.0 by JoyceB Platinum member but no amenities
In the past, Platinum membership got me bottled water and cookies. This time, nothing special.
December 4, 2013