Rated 4.4 out of 5 by 381
Rated 3.0 out of 5.0 Average for a business hotel
After staying in a number of hotels in the Point Claire area I do not think that there is any particular charateristic that distinguishes this hotel from the competitors in the area. It is not a bad hotel, but it does achieve anything that is remarkable in the areas reviewed
July 29, 2015
Rated 4.0 out of 5.0 by Nancy5678 Good service and good sleep
I always like staying at a Holiday Inn. I was pleased with this hotel with the exception that we did not have a good internet connection on the 15th floor and we also didn't have enough towels in our room (two towels were in the room when I booked a room for three people).
July 29, 2015
Rated 4.0 out of 5.0 by Zumba Roz Comfortable, quiet stay!
We are former Montrealers and were unfortunately visiting this time for the funeral of my beloved 87-year-old father. We were impressed with the modern lobby, which contains beautiful, sparkly chandeliers and a lovely seating area. The check-in was smooth and the reception was friendly and efficient. The recent renovations really show well in the lovely hallways and public areas. Once inside our room, we discovered it to be very clean with a firm, comfortable bed. There was an adequate number of towels and the usual hotel bathroom "swag". However, both the sink and bathtub filled with water while in use, and the shower curtain and liner kept slipping from each end of the shower curtain bar due to either its poor placement or the need for an adjustment. We did not address this during our stay due to the emotional reason for being there. We really appreciated how quiet the hotel was....we never heard anyone in the hallway or in the rooms on either side of us. However, the A/C was very noisy and disturbed our sleep throughout our stay.
As several others have mentioned, the WiFi left much to be desired....it was either very slow or would not connect.
I would like to give a shout out to the wonderful gentleman (dark, longer hair) in the restaurant where we enjoyed a breakfast on one of our days. He was friendly, energetic, and exemplified great customer service!
We chose this hotel for two reasons: it is very near my brother's home; and I liked that there had been recent renovations. Given the circumstance of our visit, we did not have time to take advantage of the hotel's amenities, but they looked very nice!
July 25, 2015
Rated 5.0 out of 5.0 by JennyVR Great customer service and excellent value!
As always Holiday Inn delivers excellent value and great service!
July 22, 2015
Rated 5.0 out of 5.0 by Suelise Very pleased with Holiday Inn Pointe Claire
We had a family gathering at the Holiday Inn Pointe Claire and the facilities, and staff were excellent. Our room was very comfortable and very reasonably priced
July 20, 2015
Rated 5.0 out of 5.0 by kardoctor upscale holiday inn
hotel was clean and safe. Parking lot was not up to par. Internet was too slow to be useful
July 20, 2015
Rated 4.0 out of 5.0 by Jill_Cummins Only issue was Wifi
Very comfortable rooms, friendly staff willing to help us with directions and recommendations. I only had trouble connecting to the wifi from the room, always had to come to the lobby to connect. Since I had to work in the lobby, I would have liked a more comfortable setting. Other than that, very nice experience!
July 19, 2015