Rated 4.4 out of 5 by 340
Rated 5.0 out of 5.0 by Anotherbrickinthewall Went to a convention here and it was great
I stayed here for two nights for a convention which was being held in the hotel and it was very well done. The convention space was large and fully accommodated the 300+ attendees for the duration, the staff were helpful and attentive and the food was great. Room wise it was a good stay too, the room was facing the highway so there was some ambient noise but it suited me very well as I sleep better with white noise anyway. Rooms were always clean and the staff took time to make sure the room was in top shape. Overall a very pleasant experience, I would recommend this hotel for a convention or for just a stay.
May 27, 2015
Rated 5.0 out of 5.0 by SiteDeveloper Overnight in Pointe-Claire
All needs met for business stay in Pointe-Claire area.
Accessibility and site amenities provided a very pleasant stay during business trip.
May 25, 2015
Rated 5.0 out of 5.0 by rockstar26 Great Service
Excellent hotel to stop by if you are here for leisure trip.
Convenient and great service.
What you pay for , you get more out of it !
May 22, 2015
Rated 5.0 out of 5.0 by Lakeman406 Very clean and close to family event
We enjoyed our guest room and the comfortable sleep that we had. Very quiet outside of our room in the hallway and although we were on the 15th floor we could still hear the sounds of traffic on the nearby highway.
May 22, 2015
Rated 5.0 out of 5.0 by K-Rock22 Front Desk staff / housekeeping
The front desk staff were amazing! Very professional, knowledgeable and very helpful.
I was NOT impressed with housekeeping. Our beds were made and fresh towels in the bathroom. However, when there are 3 people in a room it is common sense that 3 bath towels are needed.
After our first night stay, we returned to the room to see it was made up but the garbage was not emptied, the desk was not wiped down and the recyclable bin and pepsi box was still in the room.
I had to move the garbage to the middle of the room for it to be emptied.
May 13, 2015
Rated 5.0 out of 5.0 by hotelgoer7 good
Hotel was suitable. I did not use the gym or pool but they looked nice. Staff was friendly and helpful. I will return if I am in the area in the future. Internet was slow at times but nothing major.
May 11, 2015
Rated 4.0 out of 5.0 by TeeDotOhMel Very Comfortable Bed - Great Hotel!
I recently visited this hotel to attend a family funeral so the visit was hardly considered to be a pleasure trip. Despite the reason for being there, this hotel provided a very positive experience .... excellent service from the Front Desk staff was a great start.
I am not one to normally get a good night's sleep in any hotel, but I did here. The bed was so comfortable!
We did not have a great experience in the hotel restaurant unfortunately. The first morning we were ignored for a long time, and when we decided to order off the menu rather than the buffet, again we had poor service and the wait time was ridiculously long. However, once the food arrived, it was well presented and hot.
We had the buffet the next morning for speed, and while it was faster, the food that was in the heated servers was cold on my plate, so we were overall unimpressed with the restaurant and staff.
May 11, 2015