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Rated 4.4 out of 5 by 346 reviewers.
Rated 4.0 out of 5.0 by The rooms are roomy and comfortable We have stayed in this hotel before, and we had children with us. Everything was great!! May 31, 2015
Rated 4.0 out of 5.0 by Nice hotel but pricey bar prices Stayed at this hotel for a two day convention. The staff was very friendly and helpful and the rooms were nice and clean. I thought the bar prices were too expensive for a hotel 22 kilometres from downtown ($9.00 glass of draft beer) also pricey drinks at dinner function held at hotel ($8.00 for bottle beer and $9.00 for one ounce of vodka and cranberry juice). There was an extra charge of $100.00 on my credit card bill when I checked my statement after returning home. I called and questioned the billing department and was told that this was a Quebec law and the charge was put on my credit card to cover possible extra charges and that it would be removed from the card a few days later assuming there was no problem. I told them that this policy was not found on the website and it was also not mentioned to me upon check-in. It did take 5 days for the charges to come off my credit card. May 31, 2015
Rated 5.0 out of 5.0 by great hotel best staff of any hotel I have ever stayed in lobby and hotel renovated reciently and very well done rooms clean and comfortable May 30, 2015
Rated 5.0 out of 5.0 by great hotel, lovely service great hotel. easy to get to easy to get off of. convenient location. across from major mall. service in unbelievable. they even allow late checkout to 2pm!!!how awesome.tlc on tv too!! May 28, 2015
Rated 5.0 out of 5.0 by pillows were too soft Good stay great staff. Good location, air port , highway, shopping. We found the restaurant was a little expensive . May 28, 2015
Rated 5.0 out of 5.0 by Great hotel for a convention Came here to stay during the What The Fur convention. The staff were amazing and made the experience great! May 28, 2015
Rated 4.0 out of 5.0 by Frequent Visitor Holiday Inn Pointe Claire is an acceptable if not better than average hotel in this price range, in this area. It's location continues to be its greatest asset. As a frequent guest my continuing complaint ( which pops up in multiple reviews from other customers as well) is the internet wi fi. It continues to be spotty at best. Most often I end up in the lobby because utilizing it from the rooms is almost impossible. It is offered as "free reward perk" for club members , however is now being offered as free in general ( which is good and the way one would hope most hotels are going). However it is not much of a perk when it doesn't work. Otherwise, the hotel is a good stay. May 27, 2015
Rated 5.0 out of 5.0 by Went to a convention here and it was great I stayed here for two nights for a convention which was being held in the hotel and it was very well done. The convention space was large and fully accommodated the 300+ attendees for the duration, the staff were helpful and attentive and the food was great. Room wise it was a good stay too, the room was facing the highway so there was some ambient noise but it suited me very well as I sleep better with white noise anyway. Rooms were always clean and the staff took time to make sure the room was in top shape. Overall a very pleasant experience, I would recommend this hotel for a convention or for just a stay. May 27, 2015
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