Rated 4.4 out of 5 by 377
Rated 5.0 out of 5.0 by JennyVR Great customer service and excellent value!
As always Holiday Inn delivers excellent value and great service!
July 22, 2015
Rated 5.0 out of 5.0 by Suelise Very pleased with Holiday Inn Pointe Claire
We had a family gathering at the Holiday Inn Pointe Claire and the facilities, and staff were excellent. Our room was very comfortable and very reasonably priced
July 20, 2015
Rated 5.0 out of 5.0 by kardoctor upscale holiday inn
hotel was clean and safe. Parking lot was not up to par. Internet was too slow to be useful
July 20, 2015
Rated 4.0 out of 5.0 by Jill_Cummins Only issue was Wifi
Very comfortable rooms, friendly staff willing to help us with directions and recommendations. I only had trouble connecting to the wifi from the room, always had to come to the lobby to connect. Since I had to work in the lobby, I would have liked a more comfortable setting. Other than that, very nice experience!
July 19, 2015
Rated 5.0 out of 5.0 by JCKA Great Family Hotel
We were very hesitant when choosing a hotel for our family's recent trip to Montreal, because we've had some very bad experiences with Montreal-area hotels in the past. Having never stayed in a Holiday Inn previously, we read the reviews of this hotel and decided to give it a shot. We were pleasantly surprised with the outcome and it helped make our trip all the more memorable.
The hotel's entrance and lobby were well polished and functional. Check in was a breeze and there were no major issues with our reservation or unexpected surprises about the accommodations. We had reserved the room online and requested a higher floor not facing the highway – we were given a room (529) on the 5th floor that did face the highway, but there were never any promises made to the contrary so we didn’t feel too disappointed. The hotel staff were all very polite. The room itself was very similar to the photos online - clean and well maintained. The bathroom did look like it would soon be due for a renovation; there were some stains on the ceiling and the bath looked to be on the old side, but this was definitely not a serious concern to us. There were a couple other small spots throughout the room that looked slightly dusty or like they could have been cleaned a little more carefully, but again this was hardly a concern and I only mention it for accuracy. The beds were very comfortable and we slept well. The noise from the highway was actually nothing drastic and we didn’t hear any noise from the airport, nor were we bothered by any of the other hotel guests. The TV, lighting, storage, fridge, and in-room climate control worked well and in general we had an excellent stay that was above our expectations.
The only other negative points I can think of are that the pool's heater was temporarily broken, which could be an inconvenience to some, and that the in-hotel restaurant (Marquis Bar & Grill) did not provide the best service for its relatively expensive brunch. We literally sat ourselves, cleaned our own table, and had to approach the restaurant staff to ask for a menu before ever being acknowledged. This was our only experience at the restaurant though, so it was an isolated instance and probably not representative of the restaurant in general.
Thank you Holiday Inn Hotel & Suites Pointe-Claire Montreal Airport for helping make our trip pleasantly memorable!
July 14, 2015
Rated 4.0 out of 5.0 by tcm123456 well located for business
check in was efficient. breakfast was hot and decent. rooms were clean and the beds were comfortable. I have stayed here many times and will do so again.
July 13, 2015
Rated 3.0 out of 5.0 by dbs64 nice hotel, good room, great service
Have stayed here several time and generally it as always been excellent especially with the room , breakfast and dinner
This time however i had a room with a bathroom that had a dirty bathtub that needed a major cleaning or replacement
July 12, 2015
Rated 4.0 out of 5.0 by RandyG99 Airport Stay
Rooms a bit dated but the staff and location were great.
July 7, 2015