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Rated 4.4 out of 5 by 214 reviewers.
Rated 4.0 out of 5.0 by Friendly Staff, Clean Rooms! Have stayed at this property on two occasions in the past 6 months. Both times, staff were very friendly and helpful, the room was clean and very well appointed (coffee maker, hair dryer, microwave, bar fridge). The location is great for getting on & off of the highway and there are lots of good restaurants close by. If shopping is your thing, there is a huge mall within a 4 min drive. March 10, 2014
Rated 4.0 out of 5.0 by Montreal Nice hotel, recently updated. Tons of pillows and the climate control worked great. Everyone was very nice during my stay. Plenty of hot water and there is even a pool. March 10, 2014
Rated 5.0 out of 5.0 by Nice change! I really enjoy my stay here, the room was clean and quite, food at the restaurant was above average! I will be back and recommend this location. Just watch yourself when leaving the parking lot onto the side road, cops we're ticketing guest leaving the parking lot and crossing over the solid white line to get to the main side road lane. February 9, 2014
Rated 5.0 out of 5.0 by A must stay Hotel Very Good service ,very good price clean and new. I will come again. February 6, 2014
Rated 5.0 out of 5.0 by Great meetings hotel The hotel did a great with our meeting. Food and service was excellent. January 25, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel location. I was down for conference and the event went well with great food. January 25, 2014
Rated 4.0 out of 5.0 by nice place, rate issue I booked my reservation on the phone with head office, and was given a rate. However, that rate was not consistent with the hotel. No one wanted to take responsibility for the variation, once escalated, head office threw me a bone... get your rates in writing! January 17, 2014
Rated 3.0 out of 5.0 by great location, great room, poor breakfast on a way to a great stay till breakfast no one at the omelette grill for 40 mins no real service from wait staff either great hotel, great location, great pool, great restaurant layout, very poor quality staff in the restaurant January 3, 2014
Rated 5.0 out of 5.0 by Nicest Holiday Inn ever Our family of five was unbelievably impressed by this Holiday Inn. The hotel is beautifully renovated and rooms are of generous size. The kitchenette was especially nice to have available. The room was extremely clean and the bed was comfortable. We drove from Ohio and have relatives in the area.... we will definitely stay here again. January 3, 2014
Rated 5.0 out of 5.0 by Great hotel! Very friendly staff. Beautiful renovation! We had a fantastic experience! January 1, 2014
Rated 5.0 out of 5.0 by i'd stay here again staying here due to proximity to family (already full houses). heard this property had been renovated. definitely modern feel. brightly lit, wifi, pool, lounge. room was great -big screen t.v., great bathroom/shower, coffee/tea maker, empty fridge for beverages and microwave. large bed, many pillows. decent value for price. i'll stay here again if relatives have no vacancy. December 29, 2013
Rated 5.0 out of 5.0 by Home away from home My parents have moved into a local senior residence... Leaving us without our family home to gather in. The holiday inn was convenient and comfortable. The checkin agent was very pleasant ..room attendants were patient ( we slept in) and kind ( have a safe trip home). The area behind the tv cabinet needs a vacuuming... Otherwise the room was spotless. Thanks to all. December 29, 2013
Rated 4.0 out of 5.0 by Welcoming staff All of the staff that we encountered were very friendly and welcoming. My meal of veal medallions was superb! December 28, 2013
Rated 4.0 out of 5.0 by Pointe Claire This hotel has been a regular business stop for me for years. It got a major upgrade about two years ago. Staff very friendly and helpful. Good meeting rooms. The only negative is an unusual room rate policy that fluctuates wildly. Some days they will try to charge 40% more than the day before. If you watch that, it is a great business hotel. December 24, 2013
Rated 5.0 out of 5.0 by holiday inn very clean rooms, staff very nice and polite , lobby and hall ways easy to get around and clean. December 19, 2013
Rated 4.0 out of 5.0 by Great Value this property is very clean and I found the staff to be very attentive I would recommend this property and I will stay here again when I visit Montreal again December 15, 2013
Rated 5.0 out of 5.0 by Montreal 2013 We stay at this hotel regularly because of the nice people at the restaurant, who always welcome us back even after months of absence! It gives us a "home coming" feeling. We will continue to visit and stay. December 9, 2013
Rated 4.0 out of 5.0 by Every thing is great... Except at the bar/restaurant. The prices are insane. Four of us had lunch (montreal smoked meat sandwhiches (only ok) and coffee) and the bill was $81. Later two of us had a drink at the bar and a Corona was over $10!!! The hotel itself was great as was the staff. Just don't eat there. November 28, 2013
Rated 4.0 out of 5.0 by Warm and friendly room It is not the first time that I stay at a Holiday Inn and the good service and quality of the room is a constant. Clean, neat and warm. November 28, 2013
Rated 5.0 out of 5.0 by Great Hotel and good restaurant My wife and I had a great dinner at the restaurant, we liked the food presentation and the food was also good. The staff was great. The rooms where well furnished with a flat screen tv and microwave and fridge also a hairdryer was supplied in the bathroom. We have no hesitation to recommend this hotel. November 26, 2013
Rated 5.0 out of 5.0 by Excellent!!! Just keep doing the fine job you are presently doing! Your guests are apprecieting your efforts! November 22, 2013
Rated 5.0 out of 5.0 review everything was excellent: reservation, room, location, food and service. I would definitely recommend this hotel to my friends November 13, 2013
Rated 5.0 out of 5.0 by Great Hotel ! This Hotel is newly renovated !!!! Great location!! Great facilities and amazing staff!!! Best i've ver seem! November 8, 2013
Rated 5.0 out of 5.0 by BEST HOLIDAY INN WE HAVE STAYED AT GOOD HOTEL, GREAT STAFF. NICEST OF ANY HOLIDAY INN WE HAVE STAYED AT AND WE HAVE STAYED AT MANY! October 31, 2013
Rated 4.0 out of 5.0 by Helpful staff After a very unpleasant start to my experience, which was not the hotel's fault, after booking through an online agency that made a mess of the booking and were unhelpful in resolving the issues...the hotel staff came through to help. After everything was figured out it was a good clean hotel with good amenities. One of the better IHG properties i have stayed in. Good restaurant also. October 28, 2013
Rated 4.0 out of 5.0 by Better the other Clean and nice room. I am giving 4 star because of reception staff. I stayed at lots of Holiday Inn. As compare to other, I don't like the attitude of the reception staff here. Apart form that everything was good. October 26, 2013
Rated 2.0 out of 5.0 by Avoid the restaurant! Room was not as confirmed on my reservation. Problem with billing after check-out despite settling bill at the front desk prior to check-out. Indifferent staff. Incredibly poor exterior hotel signage. October 24, 2013
Rated 2.0 out of 5.0 by BUSY WEEKEND THE hotel on Saturday was filled with gordous people, I believe attending a wedding. This may have affected the overall experience of our stay. But we had also experienced a rather unhappy Friday. we arrived on the afternoon train from Guelph/Toronto and I had checked to see if there was a shuttle to the hotel-yes there as "just call when the train arrives in Dorval" called 15 minutes before it arrived, no shuttle in the next hour even though the desk assured me TWICE it was only ten minutes away. We took a cab. At desk some considerable confusion as to where our banquet was being held, very small hot room, not suitable to function. Next day misinformed about which door shuttle bus to Mac was using-missed shuttle, as we had deadline cab again .. Material left for me at desk could not be found until after needed. Saturday evening same wrong door information. Room had 30 bugs crawling around inside of window. Operator button on phone did not work. Continental breakfast was good. K October 23, 2013
Rated 5.0 out of 5.0 by Good stuff!!! This hotel was tuned up very nicely... great location in the West Island, well appointed...overall this is a good stay for travelers...good stuff! This is my 3rd stay and there are no disappointments... October 21, 2013
Rated 1.0 out of 5.0 by No hot water I was warned the night before that they were doing work on the water pipes in the middle of the night. Come morning, however, there was simply no hot water anywhere in the hotel. When I called the concierge to ask if it was my room or the whole hotel, I was notified it was the whole hotel. I asked if we would be receiving a discount to our room and was notified we would not be. I had to contact the customer centre to ask for points to be credited to my account. It is shameful that rewards points or a percentage off the night's stay was not offered automatically to ALL of the guests in the hotel. An extremely disappointing experience with an otherwise nice location. October 20, 2013
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