Rated 4.3 out of 5 by 162
Rated 5.0 out of 5.0 by Petri S. Great stay
The staff was attentive, cordial, and helpful. The rooms were comfortable and spacious -- as were the beds. My family and I thoroughly enjoyed our stay and will definitely return when we go back to that location.
September 3, 2015
Rated 5.0 out of 5.0 by dude356 GREAT TRIP!
I was in PR for business and stayed here and absolutely loved the place. Although the rooms are a little dated, they were very clean and I was able to relax. Once I figured out the hot water for the shower I was good. This was totally me--I did not give it enough time to heat up and turned it the other way because the cold was initially warmer than the hot. I cannot explain in words the professionalism of the entire hotel staff. They were GREAT! The restaurant staff and food was also great. Everyone was so nice and would actually ask how was your day or have a nice day at work. They all went above and beyond with their customer service. Thank you for a great stay and I will return on vacation some day.
September 1, 2015
Rated 5.0 out of 5.0 by Payton30 Vacation
In overall this is our perfect vacation spot located in Ponce close to my family. We trully enjoyed our stay.
September 1, 2015
Rated 4.0 out of 5.0 by seasun Nice hotel with great staff service
This is a nice hotel. The front desk staff is friendly and willing to help. Room was clean and the accommodations were comfortable. Would recommend this hotel to others.
August 30, 2015
Rated 5.0 out of 5.0 by Lion Emperor Overall
Excellent service and the whole staff were very friendly. The security staff, front desk staff, and amenities were perfect.
August 27, 2015
Rated 5.0 out of 5.0 by MHarrison Amazing staff...very nice hotel
I spend normally over 100 nights a year in IHG properties and your hotel has been the best so far. I have never encountered a nicer staff in all my years of traveling. Thank you for almost three great weeks and I look forward to being the wife there for a vacation as soon as possible. I hope the tropical storm brought your island the water it needed and that everyone is safe. A special thanks to Tony for his Thursday get togethers and to the ladies that work in the restaurant. Thank you for making me feel at home.
August 26, 2015
Rated 5.0 out of 5.0 by JR Dumeng Rest and Relaxation
Good Hotel, comfortable Bed and Pillows. Nice place to stay
August 25, 2015
Rated 5.0 out of 5.0 by nupe2013 great stay
stayed for 10 days, staff was very friendly and helpful
August 17, 2015