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Rated 4.2 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Great Place to Stay in Poplar Bluff, Mo Very Clean and Friendly Place to Visit and stay Very Nice Eating and Very Close, since it was attached to Hotel. No need to find another Place to eat. Good Parking and Great Access off Main Road thru Town. August 25, 2014
Rated 5.0 out of 5.0 by very good hotel Large, spacious room and very comfortable bed. Nice bath linens. August 25, 2014
Rated 4.0 out of 5.0 by great service / hot tub improvement every part of the staff was wonderful and accomodating. the only real issue on this stay was with the hot tub not working when i really needed it. it was disappointing. August 22, 2014
Rated 5.0 out of 5.0 by very clean and comfy beds we stayed for a night on our way back from Oshkosh,Wisconsin from a camporee, and I highly recommend this hotel. breakfast was very good as well. August 22, 2014
Rated 1.0 out of 5.0 by Terrible pillows/poor check-out attitude/zero cust sv a_ Pillows are so poor in comfort that I did not sleep, requiring taking naps in vehicle on way to destination. b) Customer service attitude of the male check-out clerk was atrocious; worst I've experienced in over 10 years and I travel weekly. c) Be nice if the hairs in the bathtub could be removed prior to the next guest using it... d) The breakfast voucher program in the adjoining restaurant is confusing compared to competitive chains in same grade. e) The service attitude and the quality of the breakfast ordered was excellent. August 22, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable I would recommend this hotel. We stayed in a non-smoking room. There was no smell of smoke on our floor or in our room. The carpet looked new. The room was clean and the bed was comfortable. The housekeeping staff was nice and did a great job everyday of cleaning our room. August 17, 2014
Rated 2.0 out of 5.0 by Service needs improvement Room was obviously not cleaned thoroughly daily. I was in this hotel for 11 days and there were signs every day that the housekeeping was poor. I stay in hotels across the country frequently and for the price of this hotel the quality and cleanliness is poor. Also I dropped some clothes off on Thursday August 7th to be sent out for laundering the following day. When I stopped by the front desk on Friday August 8th around 8:00 pm the lady at the front desk said the clothes did not get picked up and was in no way helpful in trying to resolve the issue of me not having any clean clothes for the following week. August 14, 2014
Rated 2.0 out of 5.0 by A Working TV would have been nice. This hotel was pretty good except that the TV, which ran through a cable box, did not get any reception. We contacted the front desk and were told that a lot of the TV/cable boxes were not working and that he would add our room to the list of those the maintenance man would check on that evening. No one ever came to the room to fix the TV and it was still non-functioning the next morning prior to checkout. No adjustment to the room rate was offered for compensation. We will stay elsewhere next time. August 12, 2014
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