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Rated 4.3 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Clean and Spacious The room was very clean and spacious. The staff was very friendly and courteous. This is one of the best Holiday Inns I have stayed at. Highly Recommend. December 9, 2013
Rated 4.0 out of 5.0 by Great Service but needs improved cleaning I found that the stairs were not vacuumed for the first week that I was there because there was crushed food on the carpet everyday that I walked up and down the stairs for the first 5-7 days. Recommend changing to tile in the stairway as it may be easier to clean. Only minimal cleaning was done in the rooms. This is the only nice hotel in PB and I always enjoy staying there but it seems that it is not being maintained as well as it used to be. It's still the only place to stay in PB. December 7, 2013
Rated 5.0 out of 5.0 by Great Great place to stay. Very nice and clean. Great customer service I highly recommend this hotel. November 28, 2013
Rated 5.0 out of 5.0 by Great Place To Stay Everything about this hotel lived up to our expectations. The room was nice and clean. The restaurant was delicious and the pool was great! We had a nice time! November 20, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel. Everything was clean and enjoyed the stay. Had a problem with a family reunion over our heads with kids doing non-stop running for a few hours. This problem is probably pretty normal in most hotels. Ended up calling the front desk and they went up to talk to them. Great beds and choices of firmness for pillows was nice too. Pool and hot tub were nice and clean pools towels were handy. October 30, 2013
Rated 5.0 out of 5.0 by Holiday Inn Very nice we would stay there again! Very nice, clean and Quiet October 30, 2013
Rated 5.0 out of 5.0 by excellent staff, comfortable room Knowledgeable and efficient staff, good service, attractive hotel. I had traveled 325 miles, and was very much in need of a restful experience. Relaxing and restful all 4 evenings/nights of my stay. Day-to-day housekeeping performance was very good. But, the room appeared to need more frequent attention to "deep cleaning" areas: Shampoo carpet; Wipe off top of shower/tub surround, and other hard to reach areas not normally on housekeeping daily checklist. Would recommend the hotel, and stay there again. October 23, 2013
Rated 4.0 out of 5.0 by Young kids enjpyed the stay My sons, 7 & 5, enjoyed the stay at this hotel. We spent a lot of time in the pool, and the arcade helped entertain them as well. I do not recommend paying full price at the attached restaurant if you can avoid it. We ate breakfast there one morning and frankly, the food wasn't "that" good. Poplar Bluff is a town with tons of restaurants, spend your food money some place else. The room was clean and as expected, although we did hear movement in the rooms around us during the night. The staff was extremely friendly. October 21, 2013
Rated 5.0 out of 5.0 by Lovely rooms. My husband and I treated ourselves to a two bedroom suite for one night. The room was beautiful and even exceeded our expectations. It was large and clean, the beds comfortable, and the bathroom was exceptionally clean and the size (a two sink vanity) more than adequate. We slept well and hope to return again sometime. We had a complimentary hot breakfast from the restaurant menu (connected to the hotel) and it was delicious. The staff was courteous and helpful. Our thanks and appreciation to the Holiday Inn of Poplar Bluff. October 17, 2013
Rated 5.0 out of 5.0 by Another great Poplar Bluff stay!! We chose Poplar Bluff because we have stayed there before!! We were not disappointed!! Very friendly desk and good breakfast!! Will stay here again!! October 16, 2013
Rated 5.0 out of 5.0 by tremondous facility I enjoyed a 2-night stay/weekend. I am a photographer & shot a wknd event in the area. The hotel was incredible, staff most helpful, breakfast delicious. My hotel stay made my time there more of a vacation than a working weekend. Thank you! October 13, 2013
Rated 5.0 out of 5.0 by Traveling around Very nice, clean, quiet. large rooms with every convenience. Breakfast, next door restaurant, really, really nice. October 9, 2013
Rated 5.0 out of 5.0 by Clean, comfortable and affordable! Rooms are clean, comfortable and the price is affordable. The price includes a limited menu for breakfast at Castello’s, but plenty to choose from. What more could you ask for? I plan to stay here when I come to town. October 8, 2013
Rated 4.0 out of 5.0 by the carpet i choose this hotel because i m allergic to dirty carpet and you would think paying that much a night that the carpet would be fairly new and clean but it was worn and you could see the padding though the carpet is was to thin and not as clean as you would think so i couldn't sleep well because of it but other that we didn't eat any thing and the bed and the size of the room was excellent. October 5, 2013
Rated 1.0 out of 5.0 by Non Flexible Staff My husband checked into this property while I was still at the hospital with my father. I had made the reservation online from the hospital in my name and sent a copy of my ID with my husband. They did not want to accept this. We were both exhausted, but I stayed at the hospital. Within a few hours, my father was flown to a St. Louis hospital and we had to check out before spending the night. MOST hotels have a 1/2 day rate, but this property refused to budge and charged the entire night rate, though we were out of the hotel before 7 p.m. I understand if it was sold out for the night, but this was NOT the case. This gives me a very bad taste for this chain of hotels. September 15, 2013
Rated 4.0 out of 5.0 by Clean Rooms and Great Service Clean room and plenty of space for 2. Sheets were clean and bathroom was clean. Freezer in refrigerator was iced up but didn't need it anyway. Overall, a great place to stay. Was told by some locals probably the best place to stay in town. September 7, 2013
Rated 4.0 out of 5.0 by Good accomodations Nice hotel. Breakfast was very good. Need to turn the mattress. Mine had an indentation. September 4, 2013
Rated 3.0 out of 5.0 by Did not get room that was booked. Booked a handi-capt room way in advance. Upon arrival all rooms were booked and they only had one room open and not handi-capt. All hotels were booked in town so we had to stay in the room. My husband who is in a wheel chair could not get in the bathroom. Was not happy. Over all everything else was to satisfaction. Will be back and will call several times ahead to make sure we get the right room. September 4, 2013
Rated 4.0 out of 5.0 by Clean and Comfortable Room No complaints. This is an above average Holiday Inn with very good food and service in the restaurant and bar. Somewhat difficult to access the property as driveway is not on main highway - easy to miss the turn-off since it is not well marked. Front desk just a bit lackadaisical, but all other aspects override this trivial point. September 2, 2013
Rated 4.0 out of 5.0 by Very Nice Stay Traveling for business and enjoyed the accommodation. The rooms were very clean, staff was pleasant, and the facilities were well maintained. There are lots of food choices close by. September 2, 2013
Rated 5.0 out of 5.0 by Poplar Bluff Good value, nice hotel. Will stay again. Clean rooms, courteous people August 31, 2013
Rated 5.0 out of 5.0 by Great stay Traveling and stopped over night. Very good stay! Was given I information about Rewards we did not know! August 31, 2013
Rated 5.0 out of 5.0 by Visiting my daughter My entire family complimented everything about the trip (which is often times impossible to do). It smelled good (everywhere), it was clean (everywhere), the room was huge, the pool was great, the hot tub and work out room were nice and it was all topped off with a wonderful breakfast the next day. August 28, 2013
Rated 4.0 out of 5.0 by Good business trip Nice larger hotel with spacious rooms, on site hotel, and good fitness center. August 24, 2013
Rated 2.0 out of 5.0 by Poor Rewards Program Offered a upgrade if I paid for it what kind of rewards program is this August 23, 2013
Rated 5.0 out of 5.0 by Go Too Business Hotel This is the place in the Middle of Southeast Missouri. With Hwy. 60 and 67 this hotel has become my hub while working in the area. Great amenities, super staff, great in and out. You Can not beat it. August 13, 2013
Rated 4.0 out of 5.0 by Overnight Stay My wife and I stayed at this Holiday Inn for one night in early August for a concert. Its location is perfect for the venue. $6.00 cab ride each way makes for an easy evening. The rooms are very spacious and up to date. We had a 1 Kind bed with Jacuzzi. 32" LCD tv, coffee maker, fridge, ample closet space, a chair, nightstand, and a dresser. The room was very nice. The restaurant attached to the hotel is very good. The bartender, James, was excellent as were the servers. I would recommend the restaurant even if it wasnt attached to the hotel. The entire staff at the restaurant and the hotel was great - everyone smiled, asked how you were doing, etc. Except the lady at the front desk when we checked in. She was on the phone when we walked in. She sighed when we walked through the door. I am a Platinum Elite member - and was not recognized what so ever. She was very short and dis-interested in her job. The phone rang again as we were checking in and she rolled her eyes as she picked it up. She never used my name, I had to ask what room number and confirm the type of room. All she said is 'you are on the 2nd floor.' Other than the less than stellar customer service checking in - this hotel is great. I just am glad that the only hiccup was that. August 12, 2013
Rated 5.0 out of 5.0 by Great value My family and I stayed at this hotel over the weekend in order to attend a family member's wedding. The rooms were ready on our arrival,were clean, and we were warmly greeted by the staff at the front desk. A complimentary breakfast was served at the restaurant adjacent to the hotel. The food was good and the restaurant staff were very friendly. They were very short staffed that morning, but we were waited on as quickly as they could get to us and the waitress did a fine job under the circumstances. We would stay here again if we are in the area. August 2, 2013
Rated 5.0 out of 5.0 by My Stay Well I always enjoy staying with you and I usually get the jacuzzi suite. My mom came to visit me so we got a hotel room for the weekend and it had some flaws...The sink in the bathroom wouldn't drain, the shower curtain didn't keep the water in the shower which got everything all wet. (dry clean clothes and make up bag. and floor) I know this isn't your control but when we got our free breakfast it was like we were invisible. we got up multiple times to get refills on coffee and then got yelled at by the staff that we weren't supposed to be back there. We just wanted a refill and everyone kept walking right on by. My over easy eggs were way under cooked and I didn't want to wait another 20min to get some more so I just ate my toast. The servers kept telling us how they only have 2 people there because one called in, which I felt wasn't our business. When we went to the pool, the womens restroom was, lets just say unusable and unpleasant. The best part about this stay was I got to see my mom. August 2, 2013
Rated 5.0 out of 5.0 by Great staff Check in was excellent, i got an upgraded room for being Platinum status, i ate in the bar excellent food and service, checkout was excellent! July 24, 2013
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