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Rated 4.0 out of 5 by 48 reviewers.
Rated 5.0 out of 5.0 by Great Hotel ,Caring staff, When I called to say I'd be very late the Front Desk Mgr. Tina ( I think?) asked if I'd like a snack or cold sandwich waiting in my room, What a nice gesture In the morning, the complementary breakfast was quite the treat, eggs made to order awesome. I'll be back !!! August 17, 2014
Rated 5.0 out of 5.0 by Great room and friendly employees This is my favorite IHG property to stay at when in the Port Arthur area. The rooms and property are well maintained and the front desk personnel is always so happy to assist in any way. August 15, 2014
Rated 3.0 out of 5.0 by Nice facility Needs thermostats and bathroom ventilation for showering August 14, 2014
Rated 2.0 out of 5.0 by Overall nice location The room was well lit, the bed was hard. The housekeeper gave me the extra towels that we needed. The food was good, we had "free" breakfast and enjoyed the dining room for dinner. Was disappointed it wasn't opened for lunch though. Only problem I had was at the front desk. It is never good when the staff wants to argue with you about what you paid for. August 12, 2014
Rated 5.0 out of 5.0 by Best Hidden secret in Port Authur Love.. Love.. Love this hotel! More than what I expected...professional staff..upscale decor and rooms. I couldn't ask for more. Thanks! August 7, 2014
Rated 5.0 out of 5.0 by More than expected I stayed at this hotel using reward points. I was only passing through and just needed a place to sleep for the night but was impressed with everything about the hotel. Very nice upscale room and comfortable bed. The large tv made it even better. Great Job. July 30, 2014
Rated 2.0 out of 5.0 by Priced like a hotel in New York! Be prepared to watch the cost of your room rise every evening you stay. When you complain, be prepared to get an evil eye and a "I don't give a darn" attitude from the staff." Very disappointed with this Holiday Inn and I am a frequent Priority Club member. July 30, 2014
Rated 2.0 out of 5.0 by My How Times Change Stayed here 10 years ago and enjoyed myself. This stay was more like bug bite motel. The font desk staff was friendly, of course, when they are charging what they charged they should be. A little more maintenance on the rooms and pools would be an improvement. July 15, 2014
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