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Rated 4.0 out of 5 by 51 reviewers.
Rated 5.0 out of 5.0 by Service was Great! My siblings and I planned our parents 50th wedding anniversary at the Holiday Inn Park Central this pass weekend (Aug 16th). We started planning in March of this year with the coordinator Ms. Judy. I was doing most of the communication from Houston. I just want to say from the time I started with her to the end of the event she was GREAT! I have planned many events in Houston for my place of employment but never had the type of service I had in Port Arthur. I made several changes and request at the last minute and Ms. Judy just made it happen. She was very nice and always checked up to make sure everything was going well with the event planning . She was not feeling well the day before but made sure my last request was met. She was really sick the night of the event but came and made sure everything was running smooth. She ended up serving my parents and made sure they were enjoying themselves. The two ladies assigned to the event that day was very very helpful and nice. The event was a successful and we could not have done it without Ms. Judy and the ladies assigned to serve us that night. JOB Well Done. My family and guest was so impressed. The buffet was delicious. We received so many complements about the roasted beef and stuff chicken. Please tell the chef know it was great. Thanks for everything , Cynthia August 19, 2014
Rated 4.0 out of 5.0 by Courteous staff. Clean in all aspects with comfortable and secure room. The entire process from reservation to check-out was an easy undertaking. I arrived late and departed very early but was always met with a polite courteous and helpful staff. I would highly recommend and will definitely stay at this location again if my work takes me to this area again. August 19, 2014
Rated 5.0 out of 5.0 by Great Place to stay Travel with work and this is a great place to stay. COnvient location. August 19, 2014
Rated 5.0 out of 5.0 by Great Hotel ,Caring staff, When I called to say I'd be very late the Front Desk Mgr. Tina ( I think?) asked if I'd like a snack or cold sandwich waiting in my room, What a nice gesture In the morning, the complementary breakfast was quite the treat, eggs made to order awesome. I'll be back !!! August 17, 2014
Rated 5.0 out of 5.0 by Great room and friendly employees This is my favorite IHG property to stay at when in the Port Arthur area. The rooms and property are well maintained and the front desk personnel is always so happy to assist in any way. August 15, 2014
Rated 3.0 out of 5.0 by Nice facility Needs thermostats and bathroom ventilation for showering August 14, 2014
Rated 2.0 out of 5.0 by Overall nice location The room was well lit, the bed was hard. The housekeeper gave me the extra towels that we needed. The food was good, we had "free" breakfast and enjoyed the dining room for dinner. Was disappointed it wasn't opened for lunch though. Only problem I had was at the front desk. It is never good when the staff wants to argue with you about what you paid for. August 12, 2014
Rated 5.0 out of 5.0 by Best Hidden secret in Port Authur Love.. Love.. Love this hotel! More than what I expected...professional staff..upscale decor and rooms. I couldn't ask for more. Thanks! August 7, 2014
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