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Rated 4.1 out of 5 by 60 reviewers.
Rated 5.0 out of 5.0 by desk staff I asked for a needle and thread to secure a loose shirt button, the morning desk clerk offered her service and did it for me, Thanks October 8, 2014
Rated 2.0 out of 5.0 by Did not get room booked I have stayed at this property previously with no issues. However on this stay I did not receive the room booked and was not offered a the breakfast voucher that I should have received and paid the additional $10 to obtain with my on-line reservation. Upon checking I was advised that the king bed room was not available. My fault that I did not ask about the breakfast voucher but upon check out the male and female front desk representatives acted with total indifference about the room availability and no breakfast voucher. In fact, they said absolutely nothing and handed me my receipt. Also the room was way overpriced. In the future I will check other lodging locations when in the area on business. October 7, 2014
Rated 5.0 out of 5.0 by Good I was here for business a room is a room i always stay at holiday inn if i can. October 6, 2014
Rated 5.0 out of 5.0 by A great break from work We stay at the Holiday Inn on Jimmy Johnson Blvd regularly and the staff is always quick to make us feel at home. One of the best hotels I've ever stayed in. October 5, 2014
Rated 4.0 out of 5.0 by clean room and bathroom, but didn't like exterior door and dinner Nice overall hotel. Very clean and comfortable. Bathroom was great! I didn't like that as a rewards member I was put in a room that had an exterior door directly to the parking lot. I should have went back to reception and requested a room with an interior door. Room service was great, but the food was not of high quality and not worth the price paid. I would stay here again with an interior room. I also would recommend this hotel to other travelers to the Port Arthur area. September 14, 2014
Rated 2.0 out of 5.0 by Mediocre A/C in room sounded like an F/16 jet engine, yet failed to cool the place down adequately. Restaurant was closed when I tried to get breakfast at 10 am. No coffee in lobby. September 10, 2014
Rated 4.0 out of 5.0 by Best Hotel In Port Arthur The staff was friendly. The rooms were clean and comfortable. The food was good. August 26, 2014
Rated 5.0 out of 5.0 by Bussiness Travler Upon Arrival Iwas met with a friendly smile and Courtesy bussiness was conducted in a professional mannor and was off to my confortable room. August 26, 2014
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