Rated 4.1 out of 5 by 79
Rated 5.0 out of 5.0 by Smith&Wesson Total package
Upon check out the morning lady said "Thank You for allowing us the opportunity to serve You" I like that makes You feel special
January 19, 2015
Rated 5.0 out of 5.0 by tallcroz Very Nice Hotel
We stay here every year when we go to visit my sister's family in the Port Arthur area. It's a very nice hotel, with comfortable, quiet rooms. Staff is always friendly and helpful.
January 8, 2015
Rated 4.0 out of 5.0 by Arthur67 A nice place to relax
A very nice hotel, located at the best place of the city. Quiet and relaxing place.
December 27, 2014
Rated 4.0 out of 5.0 by LCTEX Nice old hotel
The room was nice, though it had an old musty smell. It got a beautiful view of the courtyard, just may need updating and deep cleaning. Maybe new carpet or something. Otherwise great location and nice.
December 21, 2014
Rated 4.0 out of 5.0 by tyoung Great Customer Service and Breakfast
Upon my arrival, I was pleasantly surprised that breakfast was included in my nightly rate. Additionally, the next morning I was thrilled when it wasn't just a "carb-attack" breakfast but a buffet w/omelette station, It was delicious! As for the customer service, I stayed at this hotel over a year ago and forgot my glasses when I left. I knew it was a shot in the dark but when I inquired at the front desk, housekeeping promptly brought out the pair that I left over a year ago! Thanks Holiday Inn, these are just a few of the reasons why I continue to stay at your brand.
December 15, 2014
Rated 5.0 out of 5.0 by Christopher V. Pleasant Surprise
There are a handful of Holiday Inn and Holiday Inn Express locations that I stay at on a regular basis. I am used to them and I am always comfortable and satisfied with my stay. This was my first stay at the Port Arthur location and I was pleasantly surprised at how fresh and new and modern the hotel was. It had a nice contemporary look to it, while still maintaining the familiar, comfortable feel that I am accustomed to. I will definitely return.
December 15, 2014
Rated 2.0 out of 5.0 by 0987 Old Flood Zone
Checked into the room and it had a definite musty odor. This property apparently had been underwater during a hurricane.
I had to check out the following day as did my colleagues as the smell was just to much.
December 12, 2014
Rated 5.0 out of 5.0 by Kt8982 Christmas stay
Decorated for a special Christmas Stay
From reservations to check out a very nice place
December 8, 2014