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Rated 4.0 out of 5 by 56 reviewers.
Rated 4.0 out of 5.0 by clean room and bathroom, but didn't like exterior door and dinner Nice overall hotel. Very clean and comfortable. Bathroom was great! I didn't like that as a rewards member I was put in a room that had an exterior door directly to the parking lot. I should have went back to reception and requested a room with an interior door. Room service was great, but the food was not of high quality and not worth the price paid. I would stay here again with an interior room. I also would recommend this hotel to other travelers to the Port Arthur area. September 14, 2014
Rated 2.0 out of 5.0 by Mediocre A/C in room sounded like an F/16 jet engine, yet failed to cool the place down adequately. Restaurant was closed when I tried to get breakfast at 10 am. No coffee in lobby. September 10, 2014
Rated 4.0 out of 5.0 by Best Hotel In Port Arthur The staff was friendly. The rooms were clean and comfortable. The food was good. August 26, 2014
Rated 5.0 out of 5.0 by Bussiness Travler Upon Arrival Iwas met with a friendly smile and Courtesy bussiness was conducted in a professional mannor and was off to my confortable room. August 26, 2014
Rated 5.0 out of 5.0 by Business stay It was a quick and easy visit and I always stay at Holiday Inns. This hotel was very nice and convenient. August 25, 2014
Rated 5.0 out of 5.0 by Service was Great! My siblings and I planned our parents 50th wedding anniversary at the Holiday Inn Park Central this pass weekend (Aug 16th). We started planning in March of this year with the coordinator Ms. Judy. I was doing most of the communication from Houston. I just want to say from the time I started with her to the end of the event she was GREAT! I have planned many events in Houston for my place of employment but never had the type of service I had in Port Arthur. I made several changes and request at the last minute and Ms. Judy just made it happen. She was very nice and always checked up to make sure everything was going well with the event planning . She was not feeling well the day before but made sure my last request was met. She was really sick the night of the event but came and made sure everything was running smooth. She ended up serving my parents and made sure they were enjoying themselves. The two ladies assigned to the event that day was very very helpful and nice. The event was a successful and we could not have done it without Ms. Judy and the ladies assigned to serve us that night. JOB Well Done. My family and guest was so impressed. The buffet was delicious. We received so many complements about the roasted beef and stuff chicken. Please tell the chef know it was great. Thanks for everything , Cynthia August 19, 2014
Rated 4.0 out of 5.0 by Courteous staff. Clean in all aspects with comfortable and secure room. The entire process from reservation to check-out was an easy undertaking. I arrived late and departed very early but was always met with a polite courteous and helpful staff. I would highly recommend and will definitely stay at this location again if my work takes me to this area again. August 19, 2014
Rated 5.0 out of 5.0 by Great Place to stay Travel with work and this is a great place to stay. COnvient location. August 19, 2014
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