Rated 4.2 out of 5 by 123
Rated 5.0 out of 5.0 by dfaerber Port Arthur
Used IHG point special to book room for quick getaway. Staff was very friendly and helpful. Room was clean, comfortable and easy to get to. Nice pool area. The only negative was that the parking lot was a little cramped for larger vehicles....but that is not near enough to be worried about.
July 25, 2015
Rated 5.0 out of 5.0 by mcnrkn Nice Stay
We stayed here for my husband to attend his 40th high school reunion. I have no complaints. The grounds and lobby were clean and well maintained. The staff was nice and helpful. Our room was clean and well appointed. The toilet was very low to the ground but that was not really a problem just different. Our room overlooked the main parking lot yet was very quiet. The curtains are insulated so the room is nice and dark at night. We would definitely stay here again.
July 22, 2015
Rated 5.0 out of 5.0 by mac98 Comfortable beds and helpful staff
The staff was very helpful and nice. The kitchen staff and waiters were very helpful never had to wait for anything. The Room were comfortable was clean. The hotel is in a very good location close to places to eat and to shopping centers. Has plenty of parking for big trucks and cars. The maintenance staff are very helpful and get what you need done quickly.
July 9, 2015
Rated 3.0 out of 5.0 by janeec123 Room 155 June 24
The Hotel front desk staff are great. The breakfast staff are very friendly.
There was a dirty diaper in the trash can.
Hair in the bath tub and wrappers on the sink counter.
The shelf /clothes rack was rusty
June 29, 2015
Rated 5.0 out of 5.0 by AKCH Adler Chia
A very nice hotel in the Beaumont Port Arthur area with everything you need readily available nearby. Impressed with the free breakfast area. The choices are great and there is the chef to cook for you, waitress to serve and bring you coffee which usually do not happen in other hotels with free breakfast.
June 26, 2015
Rated 5.0 out of 5.0 by Bob601 Excellant Stay
Clean great service relaxing atmosphere Stay here every time in area love it especially during Christmas Holiday season
June 25, 2015
Rated 2.0 out of 5.0 by SomeoneSomewhereSometime Usually not bad, over priced but 1 terrible experience
Last stay had several roaches in the room. Beds were uncomfortable and itchy. The stay before that, I was accounted to the wrong IHG account. Last time I stay at this location (but not at other Holiday Inns).
June 22, 2015
Rated 5.0 out of 5.0 by sterley check in
the check in attendent was very friendly and curtious
June 19, 2015