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Rated 4.2 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by New hotel The service at IHG hotels is always great. This property was new, which I really like. I only stay in Holiday Inn or Holiday Inn Express hotels. August 23, 2015
Rated 4.0 out of 5.0 by Requested rooms All of our party requested pool side rooms, I myself reserved a pool side room in May for checking in July 31. Upon receiving my email confirmation, I called the hotel to insure I did in fact have a pool side room and was told yes I did. When I checked in I found out I was on the 2nd floor which in my eyes is not pool side. In fact, not one person in our class had first floor rooms or as we call them pool side after all had requested POOL SIDE ROOMS. That was very disappointing to all and had a negative effect on our pool party on Saturday. August 9, 2015
Rated 5.0 out of 5.0 by Parking lot Its nice to see they care enough to have a man patrol the parking lot in a brightly lit golf cart at night, I know in these days its hard to prevent theft, but its good to see someone try August 6, 2015
Rated 5.0 out of 5.0 by Excellent staff I enjoyed this hotel because the staff was very friendly and courteous! August 5, 2015
Rated 5.0 out of 5.0 by HI Port Arthur, TX This hotel is a gem, older hotel but well maintained. Staff, service, restaurant / bar, rooms excellent. August 3, 2015
Rated 5.0 out of 5.0 by Internet and Lounge I only have two complaints during my stay. Overall the stay was excellent. 1. I found the internet slow. I would be willing to pay additional for a faster and a secure internet service. 2. I did not use the Lounge because smoking is permitted in the Lounge. I also stayed at this Hotel in May and June with a group of six or seven. We did not use the Lounge for the same reason. We when to another place that was smoke free on both occasions. August 3, 2015
Rated 5.0 out of 5.0 by Port Arthur Used IHG point special to book room for quick getaway. Staff was very friendly and helpful. Room was clean, comfortable and easy to get to. Nice pool area. The only negative was that the parking lot was a little cramped for larger vehicles....but that is not near enough to be worried about. July 25, 2015
Rated 5.0 out of 5.0 by Nice Stay We stayed here for my husband to attend his 40th high school reunion. I have no complaints. The grounds and lobby were clean and well maintained. The staff was nice and helpful. Our room was clean and well appointed. The toilet was very low to the ground but that was not really a problem just different. Our room overlooked the main parking lot yet was very quiet. The curtains are insulated so the room is nice and dark at night. We would definitely stay here again. July 22, 2015
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