Rated 4.0 out of 5 by 23
Rated 5.0 out of 5.0 by SaJo Comfortable bed
No complaints at all. Room was great and the bed was very comfortable. We would recommend it 100%.
August 10, 2013
Rated 5.0 out of 5.0 by Flash2gordon Clean room & slippery tub
The room was very nice and clean. The only issue I had was when I was getting out of the shower. The back end of the tub/shower seemed higher and the tile on the floor very slippery. As I was stepping out thank goodness I had ahold of the grab bar or I would have been on the floor. So make sure you use the floor mat and don't step on the tile with wet feet.
August 9, 2013
Rated 5.0 out of 5.0 by Panthers42 Courtesy and Hospitality
The staff was very courteous, and that was evident from the minute we walked in. Although we had booked online, every effort was made to be sure we had taken advantage of the best discount we qualified for. We would suggest placing more towels in the bathrooms. Overall, the stay was wonderful!
July 20, 2013
Rated 5.0 out of 5.0 by cjo50 Great Hotel
Room was very clean. Front desk was very helpful. We enjoyed our stay. Did not try the food, so I couldn't rate it.
Slept peacefully. Will be back :)
July 8, 2013
Rated 5.0 out of 5.0 by BostonTom13 An Enjoyable Stay.
The desk clerks were friendly and helpful. The rooms were clean and the housekeeping staff was top-notch! I would recommend staying at this hotel to anyone traveling in the Port Arthur area.
July 5, 2013
Rated 5.0 out of 5.0 by bigstump Excellent suite for the money
Asked for extra pillows in res. but a call to front desk and it was handled in less than 5 min.
June 29, 2013
Rated 3.0 out of 5.0 by Searay1 Noise & to busy
To much noise, place way to busy, no place to park
April 28, 2013
Rated 5.0 out of 5.0 by West69 I Love This Place!!!
This hotel is heaven on Earth. The staff is helpful and friendly.
March 23, 2013
Rated 3.0 out of 5.0 by pigmjl Service was great
slipped in the bathroom.. Newly installed floor tile is slick.
Refrigerator and microwave were left sitting on the floor next to the bed..
No exercise bicycle in the exercise room
No hot tub
Hotel rooms reminded me of when I was kind travelling 50 years ago.. Some rooms need a makeover entirely..
March 22, 2013
Rated 4.0 out of 5.0 by TripTaker quick trip
The only complaint I had about this hotel besides the icebox not working was that when I put out my order for an early morning quick breakfast on my door the night before no one ever came to pick it up. Very disappointed because I had no time to stop and get food. Plus they could have cared less I was a priority member
February 21, 2013
Rated 5.0 out of 5.0 by dhae0243 nice room & nice view
This was a really nice hotel. Looked to be an older section and a newer, tower section. I stayed in the tower section and the room was very spacious with a nice view (I had a King). Also, mini fridges and microwaves were available upon request. Nice hotel, nice experience.
February 20, 2013
Rated 5.0 out of 5.0 by Eoc121 Clean room, comfortable bed, and great service.
Will stay again. Located in area that is excellent for shopping and a variety of great dining facilities.
February 5, 2013
Rated 5.0 out of 5.0 by LLC49 Very comfortable rooms, great service.
Overall facility is very nice and well maintained. The restaurant had a great menu and the food was excellent.
January 24, 2013
Rated 3.0 out of 5.0 by SteveMo57 WiFi
One of the worst Holiday Inns around the world in regards to wifi service. Call to help desk confirmed the wifi is saturated by too many users and needs to be upgraded.
January 22, 2013
Rated 4.0 out of 5.0 by Jlb1234 Shower / Bar
The shower didn't work the bar was closed on Sunday
January 20, 2013