Rated 3.7 out of 5 by 45
Rated 5.0 out of 5.0 by carshow1 Clean and comfortable
I was towing a trailer and had plenty of room to park. Clean room. I was Dissapointed I didn't have a fridge in my room.
February 28, 2014
Rated 5.0 out of 5.0 by RPM1960 Great Staff!
The staff at this hotel is excellent! One of the staff was walking thru the back parking lot while I was unloading. She heard my frustration as I dropped something. She came over and gave me a hand without asking. It would have been very easy for her to keep walking. This kind of attention matters! Thank you!
February 17, 2014
Rated 5.0 out of 5.0 by s888 Great Staff
I have stayed at this property numerous times and the staff has always been the greatest. Those working the front desk are always courteous and helpful. They morning waitress has always been fantastic and the new girl working there now is the best by far.
Thanks for a great stay.
February 9, 2014
Rated 4.0 out of 5.0 by DaddyDrew Staff was great, would have been a bad stay if not for the staff
The staff was great. I cannot say enough about Meagan at the front desk, she was amazing and I would stay at this hotel again just because of her. If I had a local office in Port St. Lucie I would hire Meagan away from you!! There was also a younger male manager that worked in the evening that was great as well. He comped a free night due to my problems, however I had them remove the free night when I checked out as I prefer the points, I pass the cost of the hotel on to my clients anyway. The room had numerous issues that needed to be corrected and the staff was very accommodating. My room had a horrible smoke smell to it that seemed to come from the bathroom vent. The room was a non smoking room. The staff offered from the beginning to move me and I declined as I had unpacked and I travel with a small office of stuff and its a pain to repack to move etc. I figured they would have a ozone generator like most hotels and they could just ozone the room the next day and problem would be solved. Well I guess they don't have one as they used scented sprays each day to attempt to mask the problem. Anyway, had it not been for the staff this would have been a nasty review of this hotel, but the staff made a not so pleasant room into a nice stay.
January 27, 2014
Rated 3.0 out of 5.0 by Don F Restaurant
When I book a Holiday Inn I expect it to be full service. To have the bar and restaurant closed on a Monday night is ridiculous. At the least it should be so stated when booking.
January 21, 2014
Rated 3.0 out of 5.0 by dano59 Queen Suite
Only for a small queen. Bathroom was ridiculously small. Flat screen TV's "Sounds Nice"? The sound was so poor you could barely hear the TV. Unfortunately the location was good but the facility has way to many flaws. A person in a wheel chair cannot approach the entry from the drop off spot, you had to go to the HC parking 50 ft away. Better choices nearby in the IHG family.
January 20, 2014
Rated 4.0 out of 5.0 by Andrea54 Good Service
I enjoyed my stay and everyone was friendly. The room was clean. My son enjoyed the pool, it was a little cold for January. The French toast was wonderful!!
January 15, 2014
Rated 5.0 out of 5.0 by Emmagirl The Best Around
We have stayed at this hotel several times. the staff is always
friendly and knowledgable. We sleep like a log.. Will continue
to go there for many years to come
January 5, 2014