Rated 3.7 out of 5 by 35
Rated 1.0 out of 5.0 by Tired1128 Smelly and Loud
We booked a "pet suite" because we were traveling with a small dog. At the time of booking they told me that I would have a smoke free room, that part was true. However, the 4th floor was not. There was cigarette smoke seeping into the room constantly. In addition, the road noise was unbearable. Lastly, there were people having a party in the hallway at 3:00 am. I did not sleep for the two nights I was there. I wanted to leave after the first night but every hotel in the area was booked. I could not recommend this room to anyone.
December 3, 2013
Rated 5.0 out of 5.0 by justmeWorkingman Renovated and updated
This hotel was recently renovated since our last stay. Beautiful lobby and pool area. Staff is awesome and really friendly.
November 30, 2013
Rated 5.0 out of 5.0 by TOMMM86 Great Stay
Good Staff, great service, clean and beautiful hotel.
November 30, 2013
Rated 5.0 out of 5.0 by stromboli excellant facility
I felt comfortable and right at home everywhere I went in the hotel. from the restaurant and lounge to the video games and pool, all exceeded expectations. the pool with waterfall included a hot tub. (even the chore of laundry didn't feel like a chore). we plan on staying there on our future trips to port st lucie.
November 27, 2013
Rated 4.0 out of 5.0 by johnpar food & room
worst breakfast I ever had cold home frys runny eggs and deep fried sauage full of grease room stunk of room cleaners
November 27, 2013
Rated 5.0 out of 5.0 by lee1969 Great Stay Great Staff
Really nice people at reception. The lobby looks great, marble floor, clean and welcoming!
November 26, 2013
Rated 1.0 out of 5.0 by PPalm77 Disapointed for a Holiday Inn
I feel that I should start with the staff was one of the best things about this property. They were friendly and a pleasure to interact with during the check in and checkout process.
The rest of my stay was very disappointing. The floor we stayed on smelled like smoke so bad it permeated in our room. The room looked like it was under construction. There were dry wall anchors showing all over the place (counted at least eight of them at least). The paint on the walls looked like someone rushed through it just to get the room in a livable condition. Finally the towels were not all folded, and 1 set looked like someone used them before us.
Sleep quality was fair, as the windows were very thin and a lot of road noise was still able to be heard, even over the old window unit AC that did not work for the evening very well at all.
Overall I was disappointed in this property, and I have stayed at a lot of Holiday Inns as I travel frequently for work. Specifically my disappointment was in the "value" of the stay. If I wanted to stay in a one star hotel I could have reserved something relatively close for a fraction of the cost. At that point and time I would expect the stay I received at the Holiday Inn in Port St. Lucie.
November 20, 2013
Rated 2.0 out of 5.0 by EV1972 Michael at front desk should not be representing holiday inn
Michael was working the front desk when I was checking in with my wife. I'm a priority member and have stayed in IGH hotels and this experienced was by far the worst! He offended my wife and upset me. Never welcomed us or thanked us for being memebers. He kept referring to my wife as her? Like if she was some sort of minority. I corrected him and told him that she was my wife and still he only gave breakfast coupons to me and said these are for you not her? Where did this guy ever come from? I'm sure you would need to have some sort of hospitality background huh? If we ever have to go to Port Saint Lucie for a work trip we will not be staying at this IHG property.
Our room was across from some guy with nothing else to do but preach the bible with an annoying loud speaker and a huge cross. I'm a religious person myself but come on? Next to a hotel where people are trying to unwind? Not acceptable. I travel lots for work and my choice for hotels is holiday inn just not this one
November 7, 2013