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Rated 3.9 out of 5 by 267 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service. Everything was efficient, clean and reliable. The only thing I didn't like was the clunky treadmill in the fitness center. September 16, 2014
Rated 5.0 out of 5.0 by Very clean and convenient. We like using this hotel as it is very close to the airport and shuttle is around the clock. We were a bit disappointed in the comfort of the mattress and the noise of the air conditioner however. September 16, 2014
Rated 5.0 out of 5.0 by comfortable room and services My stay at the hotel was perfect for the beginning of my vacation and for my return to the USA. September 15, 2014
Rated 3.0 out of 5.0 by Very Average Hotel Room was OK. Desk clerk told me that my room had a view of Mt. Hood. Got to my third floor room and sure enough, I could see Mt. Hood through the power lines and trees. Got them to change my room. They moved me up one floor. Same problem. I didn't say anything. I was at the desk the next morning and hear a guest checking in. They were not a Platinum member (I heard the person say that), but they were give a room facing Mt. Hood on the 8th floor! What a slap in the face to a Platinum member. The breakfast that I paid extra for, was mediocre at best. Cold eggs, sausage and the bacon was greasy! Tops on the buffet containers didn't fit, so I understand now why the food was cold. There are no restaurants within close proximity. I had to drive through traffic about 3 miles south to find what everyone referred to as "restaurant row!. The only true positives about the hotel was the room was clean and comfortable (however a little musty smelling) and it is close to the airport. The water pressure in the shower sucked! You could also tell that the hotel was old, as the interior had that 70's feel. September 14, 2014
Rated 3.0 out of 5.0 by Not my best experience with Holiday Inn The room was a bit dingy and had dinged up walls, the towel rack in the shower fell off when I put a towel on it, and the live cockroach in the bathroom by the coffeemaker was troubling. Steam iron was dirty on the sole plate. At least the bed was clean. Glad it was only one night. September 14, 2014
Rated 5.0 out of 5.0 by Comfortable, clean and close to Airport The room was neat and clean. The beds were comfortable. The bathroom was clean and neat as well. The service was good. Arrived late and left for early flight. Not a problem. The shuttle service to the airport was on time as promised and efficient. Would recommend to anyone. September 13, 2014
Rated 1.0 out of 5.0 by Not the best choice in the area for accommodations We traveled from Seattle for the weekend and stayed at this property specifically because they were hosting a conference. I had some trouble guaranteeing our rooms would be adjoining. I realize it isn't policy to do so but I was traveling with young kids and so I needed an exception as having rooms across the hall would just not work. After many emails and calls I finally did get confirmation that our rooms could adjoin. However, our rooms were not ready at check in time which was 3 pm! One of the rooms AC was not working and we had trouble getting our free breakfast vouchers for the kids. My husband reported that there was stuff floating in the pool....yuck! All around I felt like we had to beg to stay there and then after all the reservation trouble they had an opportunity to show us they could do better and they did not. Should have trusted my guy and stayed elsewhere. September 13, 2014
Rated 4.0 out of 5.0 by first time in portland i was surprised at how nice the hotel was and how lovely all the staff treated me and my daughter. i would definitely stay there again September 12, 2014
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