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Rated 4.0 out of 5 by 534 reviewers.
Rated 5.0 out of 5.0 by great stay everything here was wonderful what a welcomed stay before a long flight July 23, 2015
Rated 4.0 out of 5.0 by Nice accomdations, convenient location to airport. Nice accomdations, convenient location to airport. July 23, 2015
Rated 5.0 out of 5.0 by Friendly and competent staff All the staff were very friendly and helpful. The bed was comfortable, and the linens and pillows were exceptional. July 21, 2015
Rated 5.0 out of 5.0 by Quick trip to Portland Very friendly and helpful staff upon check in. We received a room on an upper floor as requested. The beds are comfortable and the towels very nice. Television cable was good. The only (small) drawback was the parking. We came back to the hotel in the evening after have dinner and had to park in the very far lot away from the building (in the back). Quite a jaunt in the dark but manageable. July 21, 2015
Rated 4.0 out of 5.0 by Nice stay, good proximity to Max Station Stayed here to attend a conference downtown at the Oregon Convention Center. Staff were able to direct me to the nearest Max station (~1mile away) to take light rail into the City Center. This saved me an hour per day vs. riding the bus to the light rail station as suggested by Tri-Met's website. July 20, 2015
Rated 3.0 out of 5.0 by Felt Like a Regular I would return only to see the wonderful persons that made me feel like I was staying with family. I would want to see have they were doing and hear their stories. My room was comfortable, but being isolated from the main stream of city, for food, a rental car is recommended. Without a rental, you are forced to eat onsite. This would not be so bad if they at least provided a complimentary breakfast. Which they do not! I really hated having to throw away half of my dinner since there was not a refer. But that is okay, there wasn't any place to heat it either as a rewards member, I did not see a complimentary breakfast as too much to ask. I did not watch much TV, but the HBO channel was fuzzy so I turned it off. But I have to say, the staff had great pointers on where to go and what to see! Loved them! July 20, 2015
Rated 2.0 out of 5.0 by Not worth the pricce For the price of the accomodations, I expected more up to date and a larger room with a comfortable sitting chair. Not one. The quality of the food is poor. You can get much more for your money at the same prices at other hotel chains. July 20, 2015
Rated 2.0 out of 5.0 by Not the Quality I expected from IHG I have stayed at this hotel in the past, but it has been a while. I think the property has declined somewhat since my past stays. I definitely had some problems this time around. Firstly, my room had a very overpowering odor. It wasn't foul, but it bothered me. It was like an overwhelming smell of Wintergreen or mint of some type. I suspect it was used to cover up some other odor. Also, my A/C unit would not keep the room cool. I awoke several times during the night & kept turning the temp down. I eventually had it set on 55 & it was still hot. My shower also did not work properly & the tub wouldn't drain. So, the next day I asked for another room, which the staff did provide. Unfortunately, the new room had the same issue with the shower. A person from engineering was sent up to repair the shower, but the drain was still very clogged :( Upon checkout, I noticed that I was overcharged for night #2 of my stay. My rate was confirmed for both nights prior to my stay. The gentleman at the front desk did make the adjustment to correct my charges, but it was just one more inconvenience I had to deal with. Very disappointing stay. I usually like IHG hotels and usually have no issues. It just seems this property needs some TLC. July 20, 2015
  • 2015-07-26T11:26:10.384-05:00
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