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Rated 4.0 out of 5 by 398 reviewers.
Rated 3.0 out of 5.0 by Run down and dirty Upon arrival I noticed the lobby entrance to either be under going remodel or just weird. Very odd layout. The staff was very nice and efficient. We were checked in quickly and off to our room. The Overall appearance of the Hotel looks old, tired and run down. The room had what looked like un vacuumed dust along all edges of the floor. The furniture was nice, but looked out of place in the run down looking room. The common areas are fairly clean and attractive. Not sure what decade they are decorating for. My guess is a cross between they 70's and 90's. The dinning area is small and in an odd area but the food is good. The wait staff do a proper job of making you wait. Wait to be seated, wait for the check. Wait for someone to show up to take our money so we can leave. January 29, 2015
Rated 5.0 out of 5.0 by Platinum Ambassador treated well This hotel is great. I love downtown Portland but I choose this hotel every time as they treat me well and it's a good value. January 29, 2015
Rated 3.0 out of 5.0 by Comfort and Convenience Every year, we make a pilgrimage to The Grotto. Holiday Inn Portland-Airport is very close to the place. Every year, we plan to stay at this hotel. January 29, 2015
Rated 2.0 out of 5.0 by Noisy heating/AC units Location, staff, quality of furnishings are all high value here. Our problem, and one we've consistently found at the mid-level travel hotels, is that the heating and A/C unit cycles so noisily so as to make any consistent and quality sleep nearly impossible. January 26, 2015
Rated 4.0 out of 5.0 by Portland Business My room was very comfortable on the top floor. I look forward having an exercise room and this one had a little more than I expected. Tread mill, bicycle and weights. Internet connection never faltered, food was above average along with the beer. Staff has always been courteous and professional. January 19, 2015
Rated 3.0 out of 5.0 by Great staff, mediocre property I had really positive experiences with the staff, but my room smelled like mildew and the layout of the hotel is confusing. January 19, 2015
Rated 5.0 out of 5.0 by Excellent service and accommodations The hotel and all staff members we encountered were a cut above the norm. The front desk personnel were among the best we have dealt with. January 19, 2015
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