Rated 3.8 out of 5 by 163
Rated 5.0 out of 5.0 by Nichole222 Third stay in just a few months.
After staying here two other times in Feb. and Mar. I chose to book our room here again when my mother had to have surgery at OHSU.It's a ways away from the hospital, but we knew that going into it and stayed here because of the great customer service. We walked in and Nydia greeted us by name remembering us form our past visits. She got us checked in quickly even remembering our room preferences, and was very helpful. We originally booked for 2 nights and checked out of the hotel. When we were checking out she let us know to just call to book another night if needed. Mom's stay was extended and I called and made reservations for another night. The waitress we had for breakfast the first morning was awesome as well she had helped us on our previous visits. As soon as I got home I recommended the park and fly option to a friend she called and booked it and also loved it.
June 4, 2013
Rated 5.0 out of 5.0 by NiceStay1 Clean and comfortable
The hotel was clean and comfortable. They picked us up at the airport right away and had us in our room very quick.
May 31, 2013
Rated 5.0 out of 5.0 by marieloveszepplin Comfy
The staff was very pleasant. I was very impressed with how clean and comfortable our room was. The shuttle service was very convenient. Wish we could have stayed longer to enjoy the amenities!
May 30, 2013
Rated 1.0 out of 5.0 by YuniG Remodeling
The hotel was remodeling and it was very cold. The restaurants at holiday inn are usually good, but this one was very poor quality. The servers were friendly but the restaurant was dark and not very clean.
May 29, 2013
Rated 5.0 out of 5.0 by bardone park and fly
Great place for park and fly - nice rooms, very friendly and helpful staff, exceptional shuttle driver and frequent departure times. Will stay there again when we have to fly out of PDX.
May 18, 2013
Rated 5.0 out of 5.0 by Love2Travel77 Great value for park and fly!
This hotel was recommended by friends for a good park and fly experience. The hotel was still under construction but it wasn't a big deal to get around. The room was clean and had plenty of room for our suitcases. It would have received a five star except for the odd smell - we saw a maintenance person in the hall and asked about it and he thought it could be from the laundry below us. After being in the room a while it was not very noticeable so not that big a deal. For the price we were pleasantly surprised with the quality of the room and the parking lot seemed very secure with lots of lighting and people around who were monitoring it. We left our car there for two weeks and had no issues. Really appreciated the shuttle driver, he was courteous, helpful and prompt to pick us up at the airport when we arrived back home. Just nice staff and people all around. The restaurant was fine, nothing exceptional but good every day type food. We will definitely stay here again based on the cleanliness, price and great staff.
May 16, 2013
Rated 4.0 out of 5.0 by wellletmetellyou Service above expectations
I arrived late at night with an early flight out the next morning. I received a $6 food credit as a Priority Club member. The restaurant was closed but the bartender went back to the kitchen and prepared a breakfast package to take on the plane. Great service.
May 15, 2013
Rated 5.0 out of 5.0 by DebJersey Another nice stay
We stay here every time we have an early flight and do the park and fly. The rooms are nice, shuttle is great, and the rates are good. Nice to be able to leave the car for over two weeks. The remodeled lobby is very nice and I'm sure the restaurant/bar will be nice also once it's done.
May 14, 2013
Rated 3.0 out of 5.0 by Euskadi Would Not Stay on My Own Initiative
Attended conference May 6th- 8th. Facility difficult to access and remote from business areas. During both check-in and check-out female attendant at front desk was unsmiling at best; surly at worst. The bartender was the same when I stopped by lounge to visit with friends and have coffee late May 6th. All other staff were good to exceptional.
May 14, 2013
Rated 4.0 out of 5.0 as always, very pleased.
All was excellent with the exception of the food service and restaurant. I am sure this was due to renovations being made as this never was an issue in the past. Overall stay was very pleasant and staff was helpful and courteous as always. Will continue to stay at this HI during future Portland visits.
May 8, 2013
Rated 4.0 out of 5.0 by WF629 Earned my repeat business
I am relocating to Portland and have to stay in a hotel 5 nights per week for some time. The staff have all been pleasant, professional and helpful, and called me by name by the 3rd day. While the make-shift restaurant is not ideal, the food quality is excellent and the staff are friendly and helpful. Clean, comfortable room; easy access to everything; a pleasure of a stay.
May 6, 2013
Rated 4.0 out of 5.0 by OregonSouth No breakfast but...
Good location and nice property, but was expecting something for breakfast. They had a coffee stand in the lobby for expensive coffee drinks. There also was not a jacuzzi in the pool area which was surprising. But the room was nice and had easily accessible wifi. For the money I expected at least coffee if not breakfast and hot tub, but other than that, it was a nice stay.
April 25, 2013
Rated 1.0 out of 5.0 by Milt51 Horrible
Don't get a single queen room unless you are a fan of trains. The only thing louder than the constant rail traffic was the dysfunctional heater unit. Want clean sheets? You'll have to beg. This place was horrible!
April 22, 2013
Rated 5.0 out of 5.0 by JJ503 Love the Renovations!
Hotel is looking great! Have been utilizing this hotel for park-n-fly services through PDX for years. The staff is always professional. Check in is always smooth as can be. Shuttles to and from airport are timely and convenient. Whereas the hotel was previously feeling run down, the new renovations have it looking very nice, with a much more modern feel, and more in keeping with the newer hotels in the area.
April 15, 2013
Rated 4.0 out of 5.0 by Shantih Good for park and fly
Room was clean and comfortable. Airport shuttle works 24/7 and that was great since we were delayed and arrived at the airport after midnight.
April 13, 2013
Rated 5.0 out of 5.0 by SEATTLITERON VERY NICE
We stayed on the top floor and you would not know you were near an airport ......... it was very quiet. The room was just what we paid for and we loved it. I would recommend it whole'heartedly and we will be back again.
April 12, 2013
Rated 4.0 out of 5.0 by 1927tee very comfortable and clean room
Hotel is doing a terrific upgrade. We were pleased to stay there. No problems at all.
April 11, 2013
Rated 3.0 out of 5.0 by Geena Rooms are "tired" ... and wait until the remodeling is completed
The staff was very friendly and tried to be as accommodating as possible, all things considered. We had a room on the "Executive" Level so I was expecting something a little more special than the usual hotel room. It was disappointing - the room was very plain with no table, no microwave or mini-fridge, even the closet was out in the open. The bathroom was nice, although there was no convenient place to hang the handtowel, so had to hang it over the shower rod. There was a "club" room on the Exec floor and it was nice to be able to grab an apple, cup of coffee or bottle of juice from there. When we went down for breakfast in the morning, the service was very slow - the wait staff knew this and kept apologizing but that didn't get the food to us any quicker. People were also waiting to be seated for quite some time - don't know if they were just short-staffed that day or what. After we'd placed our food order and were waiting for it, all of a sudden the remodeling work started up from behind a large curtain nearby. Pound, pound, pound!! It was extremely noisy and distracting. I'm sure many folks would have gone elsewhere for breakfast if they'd known that would be going on. So, if you are planning to stay there in the near future, I'd suggest asking about the remodeling. And don't expect anything fancy in a room on the Exec Level.
April 11, 2013
Rated 5.0 out of 5.0 by Nichole222 Second stay and just as impressed as I was with the first
After staying in February with my sister we loved this HI so much we decided to stay here on spring break with our mom and brother. We booked the hotel about 20-30 minutes before arriving after stopping to shop on the way. When we arrived James greeted us and had remembered us from our previous stay. We were very impressed by this. He has made both of our stays completely enjoyable and fixed/helped with any issues/questions we may have had. We originally booked for one night and checked out, but while shopping the next day we decided to stay an extra night in Portland instead of heading to Seattle. Again we booked the room at the very last minute and they were all very helpful. The only two issues the entire stay were the pool being out of service the first night, but it was remedied they had a shuttle service that took us to their sister hotels pool and it was fixed by the next morning, and the first night we got a room right next to the linen room and we could here the washers/dryers all night long. The second night we asked to be moved down the hall further and the lady at the front desk was more than willing to change our rooms. Definitely will be coming back anytime we are in Portland!!
April 5, 2013
Rated 5.0 out of 5.0 by oldman50 Quick and easy to find
Arriving at 2:30 in the morning I was glad this hotel was easy to find. Staff was friendly and room was surprisingly quiet for being so close to the airport. Comfortable beds clean room.
April 1, 2013
Rated 2.0 out of 5.0 by Farside2013 P Barrett
The hotel is ok. However its near train tracks and highway. Hence there is constant noise issues. Additionally I couldn't access my company email system. Something, somehow the hotel internet system was blocking my access. I tried for good hour with my company IT dept to fix this. Nothing work. Hotel internet support team was no help. Hence I checked out.
April 1, 2013
Rated 5.0 out of 5.0 by SSanchez First time stay
I have been looking for a hotel close enough to the airport but not to close. Driving distance was perfect and did not hear any airplane traffic. Hotel was getting remodeled but still in clean condition. Staff was very welcoming and really made me feel special. I will return thank you!
March 31, 2013
Rated 5.0 out of 5.0 by Nan12 park and fly
We parked and stayed here on our way back. The room was very clean and comfortable. Since we were able to park for 3 weeks, it was a very good value.
March 30, 2013
Rated 4.0 out of 5.0 by Zooid Nice renovation on this hotel
Reasonable priced, close to PDX, nice renovation, clean, firm beds and great service!
March 29, 2013
Rated 1.0 out of 5.0 by bkhill Under Construction
Lower area where the restaurant is under construction. Very loud noise from jack hammer. Poor service for breakfast. Some how 6 staff had a hard time servicing 20 people.
March 28, 2013
Rated 5.0 out of 5.0 by Flyingnotes1 Best park and stay hotel by the airport
We've used this hotel last three times we have flown out of PDX. The price is awesome, the hotel lovely,rooms extremely clean, comfortable and modern. Shuttle is always available, timely and dependable. Food is very good. One breakfast was poorly prepared and cold, but the waitstaff made it right and didn't charge us without us even asking, which we considered 1st class service. Overall a great value. We try to recommend it to our friends.
March 25, 2013
Rated 1.0 out of 5.0 by TAZMANIA My bad staying
I regret my stay at Hliday inn Airport cause requested king size and got a queen,handicap,bathroom stickand got charge on my visa instead of CLC card n took 10 days to get my $329.00 backno breakfast,& no microwave and fridge in the room will not stay there no more next month
March 23, 2013
Rated 5.0 out of 5.0 by Nichole22 First time staying at a Holiday Inn and will not be the last! :)
My sister and I made a trip to Salem for her nursing school and decided to stay another night but go north to Portland instead. We started booking the room online and had a few difficulties and it was getting late so we called to reserve a king room instead. I ended up talking to a lovely young lady that helped us book a room and it was cheaper than what we had found online. We were excited just for the room being less expensive, but on arrival we found out that the room was also better than the room we thought we had booked. We had booked a single king room but received a executive king suite on the top floor that came with access to the club room and two certificates for our breakfast at the restaurant the next morning. The room was nice and the bed was comfortable! Every staff member we encountered was amazing and very friendly. The waitress we had at at the restaurant was super friendly and was very patient with us. The food was decent sized, but a little pricey. The cinnamon roll french toast was delicious. Our stay was during the lobby remodel so it was a little confusing to get to check-in, but there was absolutely no bothersome noise. We have both decided we would definitely come back for a future stay.
March 23, 2013
Rated 4.0 out of 5.0 by lconnell18 Great Shuttle Service
Our shuttle driver (Mark) was an absolute gem. Remembered our names and had great advice on where to go. Even pulled over and explained the map at the train station. On another occassion he came into a restaurant with us to get a "feel for the place" in case another client asked about it.
I would stay again just for Mark's shuttle service.
March 13, 2013
Rated 5.0 out of 5.0 by Contessla Best Holiday Inn I have ever been to!
This specific Holiday Inn was my most pleasant hotel experience of the Portland Metro area, and I travel here frequently. Although they were renovating the lobby area during my stay, the construction noise could not be heard. The room service was excellent, albeit a little pricey, the staff were extremely helpful, friendly, and prompt, and the rooms were tastefully renovated. The bed was extremely comfortable, and the location was great (about 5 minutes from the airport, near the MAX rail line, and about 15 minutes from downtown). I would definitely recommend this hotel, and plan on staying again soon.
March 11, 2013